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“DO NOT GO TO THIS HOTEL”

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Sun Flipper Beach Hotel
Ranked #206 of 227 Hotels in Side
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“DO NOT GO TO THIS HOTEL”
Reviewed 24 July 2011

This hotel was prevoiusly know as ARTEMIS, rumour has it that it changed it's name due to having a bad name! It does not deserve 1 star, I have stayed in better 2 star hotels.
AS STATED: Mini bar- NO, dangerous looking unplugged fridge.
AS STATED: Free Turkish Bath-NOT, 20 & 30 euros.
AS STATED: Sky TV- NO.
AS STATED: Midnight snacks- 'old soup' said waiter, left over from lunch.
AS STATED: Gym: NO
AS STATED: Boutique- Never open.
AS STATED: Evening Entertainment: NOT.
No towels in room on arrival, took me a whole morning to get towels. Reception staff speak very little english.
I had to take my food to my room every night as there are not enough chairs. There is no air conditioning or fans in eating area (can not bring myself to call this a restaurant!) There are flies all over the tables and on the food!! Food was disgusting, cold and certainly not 4 star.
As for all inclusive drinks, whiskey, vodka, beer, 1 barrel of white, 1 barrel of red wine which was undrinkable. Chemical squash only, fresh orange was available twice, CHARGED to your room.
I did not have a sunbed all week, I had to lie on the floor - 115 rooms, 2+ occupancy- 40 sunbeds??
HEALTH & SAFETY did not exist in this hotel, so many accidents involving medical treatment. The pool is not deep enough for the slide, children had grazed knees. Child sucked into pump/filter and was badly bruised. Drinks served in glass around pool area!
When a glass was broken in the pool, management did not clear the pool, a litttle girl cut her foot the next day, only then did they 'hoover' the pool.
My room was not cleaned all week - I was told I needed to ask !, gobsmacked!! Should housekeeping be the hotels responsibility?
I have travelled extensively and I do not expect english standards, I am very tolerant and it is unusual for me to complain. I fear if I do not make holidaymakers aware of this, someone could be seriously sick or hurt.

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
1 Thank atigger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Turkish first
  • Any
English first
norwich
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 July 2011

I booked this hotel back in march when it was know as the artemis hotel apperantly it closed for refubishment and changed its name but rumour has it,it was down to the number of bad reviews
On arrival they didnt even have our names down to be there we arrived early in the morning and thought being a 4 * hotel there woud be something to drink and possible an early breakfast how wrong were we there stated to be a mini bar in our room what they ment was an empty unplugged fridge we had to wait all day for some towels to shower after asking 3 times we had no air conditioning for 5 days spoke to the only member of staff that spoke very little english then then decided to move our room the turkish bath you have to pay 20 euro for its not free as stated there is also no sky tv while we were there we met another couple that had a one year old son who was given a z bed to sleep on as there was no cots nor highchairs there are not enough chairs and tables to sit on for dinner or tea which was ok as the food was disgusting i have never been to an all inclusive when you have to queue for dinner !!!
it states there is a childrens pool and a swimming pool with water slide the pool linner has what seems to be cables running under the liner and was not deep enough for the water slide as the children were catching there knees on the bottom of the pool even one girl managed to get stuck in the pump in the pool for the waterside and ended up very bruised they also state no drinks are served in glasses at pool area but they are and a glass got smashed and management were told and 3 guest were diving down to get the glass while another was trying to stop the children from going near it, it was only 3 hours later they decided to close the pool and clean it the childrens pool as so tiny they might as well have a paddling pool
the rooms were very basic and our safe box was nailed to the wardrobe we also had days when we only had hot water and some days no water when speaking to the managment they told us they were waiting on water delievery and if we wanted a shower to have one at 3 or 4 o clock
they ran out of milk coffee beer and vodka one evening we had 4 hours of no electric and it so happened to come back on at 11pm when the bar was shut and they refused to allow us to get the children any drinks which wouldnt be a problem if the mini bar was stock so we had to go out to the shops to get the children drinks as they couldnt wait till 7 30 in the morning
but the best comment from the management was we one english family had serveral problems and there toilet was blocked they were told to bang on the neighbours door and ask them if they could borrow there toilet
also ther is no gym as stated and the boutigue was never open the kids club was children dancing on stage after dinner no evening entertainment or disco gymnastics orwater polo or step aerobics and as for sun beds there is 115 room which sleeps 2 people min and 40 sunbeds
but other then that the weather was fab and we only got through the 10 days we stayed by all the other english peope that made our holiday so need less to say i will not be returning to this hotel
if i booked this a a 2* self catering this is what i expect even the locals laugh at us when we told them were we were staying so i would a

  • Stayed July 2011, travelled with family
    • Value
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Helpful?
4 Thank emmajshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Side hotels

Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 July 2011

I booked this hotel as was rated as 4 star, with all inclusive facilities including turkish and european cuisine, turkish bath, gym, entertainment, childrens playground and games room.
We were expected to pay 20 euros for turkish bath not included as stated.
There was no playground, the pool was tiny with an enormous slide at the shallow end. Children were grazing their knees as they landed. There was a filter under the slide that sucked children in. One scottish child was badly injured after being sucked into it and had a bruise on her entire back. someone dropped a glass into the pool, which was left there for over 24hours before staff decided to clean the pool or evacuate people from it. two other people slipped on wets floors and sustained cuts both resulting in medical attention and stiches. The broken glass and blood was on the floor 24 hours after and when asked to clear it staff said it wasn't their job to clear glass or blood.
The games room consited on 2 tvs and a broken pool table. Some russian children had taken what was left of the balls and were throwing them, cracking the tiled floor and chipping the plastered walls. Management were not interested when they were told. There was also exposed electric wires, plaster falling from ceiling, aircon didn't work properly, many people did not have working showers. We had powercut and were unable to get drinks when the power came back on after almost 4 hours as the manager shut the bar. The food was dreadful very oily, very salty and not traditional turkish. We all suffred stomach upsets. We wre expected to pay more for freshly squeezed juice despite paying all inclusive.
The entertainment consisted of a couple getting children from the audience to dance to the oakey kokey and russian/turkish music. One night there was a very underweight fireater who smashed bottles and trod on the glass for 30 mins. There was no gym.
This was our first family holiday abroad and after 1 day my children were crying that they wanted to come home.

Room Tip: Don't bother
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Rain6805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2011

i know us brits are known for moaning but... please do not book a holiday at this hotel, problems with the hotel are as follows, no free turkish bath, poor health and safety, smashed glass in pool, live electrics hanging out in lobby, my room had no air con, drinks were watered down, staff were amazingly rude one was violent towards me, no one could speak fleuent english, rooms were dirty, food was awful and only catered for russians and turkish and gave me food poisining, my freind slipped on a wet floor and his hand went through a window and it took me 3 asks and 1 hour to get the manager to come and look at it and i had 2 drag him down there also the next day about 30 hours later the floor was still covered in blood while i was there, 2 accidents occured one being my freinds accident and another a german man slipping on there wet floors and treading on a pint glass and slicing his foot to peices. the manager put a sandbag around his foot, i am a 16 year old guy and i know better health and safety that. Sorry for dragging on but if u would like to see pictures of the hotel please contact me i have many videos and pictures of sunflipper hotel. thank you for your time

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank zach94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2011

I loved this hotel the staff was kind and welcomeing showd alot of interest made sure we was fine haveing a nce tme,the beach was lvly dont have 2 fite 4 a plce to sunbath,the animation boys wre fantastic they were all lvly an the manager is a great dancer very funny 2,ide love to go back 2 this hotel i had a rele great holiday there,great gozleme aswell when u wanted,i recomend ths hotel vikki x

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nilvik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Flipper Beach Hotel

Property: Sun Flipper Beach Hotel
Address: Kemer Mah. Cennetler Mevki, Side, Manavgat, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Spa Swimming Pool
Hotel Style:
Ranked #206 of 227 Hotels in Side
Number of rooms: 171
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