We just returned home from a relaxing one week vacation at the Sentido Perissia. The hotel offers great all inclusive value but although the service of the staff, the quality of food and the facilities were good, we felt it was not enough to meet the luxurious feel required for a true 5 star hotel.
The rooms were nice and spacious and although we had not booked a room with sea view, both rooms were facing the sea.
There is never a problem to find something to eat in the hotel. The generous all inclusive includes a total of 7 restaurants of which 4 is a la carte restaurants (Italian, Turkish, Mediterranean and Chinese). Generally the quality of the food is good, they seem to put effort behind each dish. During our stay we ate at all 7 restaurants at least once. The Italian and Turkish a la carte restaurants were our favorites while the Chinese restaurant did not meet our expectations and was really not worth the 15€ surcharge per person.
At all a la carte restaurants, the service was rather slow. They have a system where they serve all the guest their starters before starting with the main courses etc. This is understandable but when we once wanted to skip the main course at the Italian restaurant (the starters and pasta was perfectly enough) and go directly on the desert we had to wait almost an hour before the other tables had gotten their main courses.
Besides the varied food there were a lot of other things included in the hotel price that contributed to the fact that the all inclusive felt very generous. All around the pool area there were fridges with chilled free water bottles and on the beach you could get a nice fruit plate. Some days we were also offered ice tea and ice coffee by the pool and the kids really enjoyed the unlimited sweets in the patisserie.
We got confused by ambiguous messages concerning towels and restaurants. When we arrived we were told that our pool towels would be changed every third day. However, when we on the third day asked how we could get new clean towels we were told that we could just change them whenever we wanted in the reception by the gym. This piece of information would have been helpful if provided from the beginning. Also to book the a la carte restaurant you are advised to use the automated booking service from your room (dialing 8000 between 9:00 and 15:00). You then make a reservation for the following day. When we arrived by 16:00 on a Monday we missed out on booking the a la carte restaurants for both the arriving day (Monday) and the following day (Tuesday) which we were very disappointed about. They told us they were fully booked for both days and that there were no chance to reserve a table. However, this really surprised us since the a la carte restaurants never seemed to be more than half full.
The three pools are nice and the two water slides were very much appreciated by the three kids. The reservation of sun beds is a problem though since we some mornings had a hard time finding places by the pool already around 7 o clock. The beach is huge with plenty of sun beds but there were a lot of dirt from the ocean on the beach that did not seemed to be removed while we were there.
We had a late flight back and were picked up 21:30 (checkout being at 12:00). We were told a late checkout was not possible but instead we were offered to shower and get ready in another hotel room that had been made to order for us. This was a huge plus and we did not have to pay something extra for the service.
The hotel lies close to the center of Side and there is a really nice walkway beside the beach all the way from the hotel in to the town. Since there was too warm in the day I just used the walkway for early morning runs and late evening strolls and instead took a taxi for 8€ to Side. Make sure not to skip the fantastic old ruins and the restaurant Ocakbasi while visiting the town.
Over all we enjoyed our stay at Sentido Perissia and could recommend it to those seeking an all inclusive break. But for those looking forward to a luxury 5 star experience, the hotel is missing the little extra needed.
- Official Description (provided by the hotel):
- A Brand New SENTIDO Perissia. SENTIDO Perissia Side reopens after renovation. Paloma Hotels invites you to discover an exciting new designs of the guest rooms and guest spaces at SENTIDO Perissia in Side. Known as one of Side's most prominent beachfront resorts, SENTIDO Perissia steps up with a crisp, contemporary interior renovation awash with elegance and simplicity. From the seating area and reception to the guest rooms with new beds, furniture, textiles, lightning, balcony furniture and bathrooms which will have stylish walk-in showers, the resort's new renovation delivers a seamless transition from check in to check out. Other noteworthy changes at SENTIDO Perissia include a newly renovated indoor & outdoor pool areas and pier, featuring with private cabanas; fitness center with new equipments; completely renovated hammam and sauna; completely re-designed Mini & Teenage Clubs for more effective use of different age groups and all meeting rooms will be renewed for incentive groups. Additionally, all new restaurant and bar concepts will be renovated, including completely re-designed Grappa A la carte Restaurant, Ada A la carte Restaurant Bacchus Bar, Key Club, Piano Bar, Patisserie, Avenue Bar and the entire of the Paloma Restaurant will be re - designed at SENTIDO Perisia, Side. The first guests will enjoy SENTIDO Perissia as from 1st of April, 2014 to uncover reinvention the soul of #RealMediterranean lifestyle with warm colors, cultural touches and newly updated surroundings. ... more less
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- Also Known As:
- Sentido Perissia Side
- Sentido Perissia Hotel Side