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“Good All Inclusive hotel - although not a 5 star hotel!”
Review of SENTIDO Perissia

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SENTIDO Perissia
Ranked #11 of 227 Hotels in Side
Stockholm, Sweden
Level 4 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good All Inclusive hotel - although not a 5 star hotel!”
Reviewed 22 July 2014

We just returned home from a relaxing one week vacation at the Sentido Perissia. The hotel offers great all inclusive value but although the service of the staff, the quality of food and the facilities were good, we felt it was not enough to meet the luxurious feel required for a true 5 star hotel.

The rooms were nice and spacious and although we had not booked a room with sea view, both rooms were facing the sea.

There is never a problem to find something to eat in the hotel. The generous all inclusive includes a total of 7 restaurants of which 4 is a la carte restaurants (Italian, Turkish, Mediterranean and Chinese). Generally the quality of the food is good, they seem to put effort behind each dish. During our stay we ate at all 7 restaurants at least once. The Italian and Turkish a la carte restaurants were our favorites while the Chinese restaurant did not meet our expectations and was really not worth the 15€ surcharge per person.

At all a la carte restaurants, the service was rather slow. They have a system where they serve all the guest their starters before starting with the main courses etc. This is understandable but when we once wanted to skip the main course at the Italian restaurant (the starters and pasta was perfectly enough) and go directly on the desert we had to wait almost an hour before the other tables had gotten their main courses.

Besides the varied food there were a lot of other things included in the hotel price that contributed to the fact that the all inclusive felt very generous. All around the pool area there were fridges with chilled free water bottles and on the beach you could get a nice fruit plate. Some days we were also offered ice tea and ice coffee by the pool and the kids really enjoyed the unlimited sweets in the patisserie.

We got confused by ambiguous messages concerning towels and restaurants. When we arrived we were told that our pool towels would be changed every third day. However, when we on the third day asked how we could get new clean towels we were told that we could just change them whenever we wanted in the reception by the gym. This piece of information would have been helpful if provided from the beginning. Also to book the a la carte restaurant you are advised to use the automated booking service from your room (dialing 8000 between 9:00 and 15:00). You then make a reservation for the following day. When we arrived by 16:00 on a Monday we missed out on booking the a la carte restaurants for both the arriving day (Monday) and the following day (Tuesday) which we were very disappointed about. They told us they were fully booked for both days and that there were no chance to reserve a table. However, this really surprised us since the a la carte restaurants never seemed to be more than half full.

The three pools are nice and the two water slides were very much appreciated by the three kids. The reservation of sun beds is a problem though since we some mornings had a hard time finding places by the pool already around 7 o clock. The beach is huge with plenty of sun beds but there were a lot of dirt from the ocean on the beach that did not seemed to be removed while we were there.

We had a late flight back and were picked up 21:30 (checkout being at 12:00). We were told a late checkout was not possible but instead we were offered to shower and get ready in another hotel room that had been made to order for us. This was a huge plus and we did not have to pay something extra for the service.

The hotel lies close to the center of Side and there is a really nice walkway beside the beach all the way from the hotel in to the town. Since there was too warm in the day I just used the walkway for early morning runs and late evening strolls and instead took a taxi for 8€ to Side. Make sure not to skip the fantastic old ruins and the restaurant Ocakbasi while visiting the town.

Over all we enjoyed our stay at Sentido Perissia and could recommend it to those seeking an all inclusive break. But for those looking forward to a luxury 5 star experience, the hotel is missing the little extra needed.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
6 Thank johannalie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 1 August 2014
Dear Johannalie,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

Our a la carte restaurants are there to offer you an evening of luxurious dining. There are not too many seats available as we want to be able to give everyone a perfect service.
As the restaurants are open on various days, each guest will be able to eat in one of the a la carte restaurants during their stay. You can always contact the holiday concierge for more information or help.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
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Surrey UK
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 July 2014

Family of four, two old adults and two 20 and 23 year old stayed for two weeks from 21 June 2014. We arrived in the middle of the night. Booking in at reception WS eas and we were quickly shown to our rooms. Room numbers 9250 and 9252. Bothbrooms with balconies, seaview. My only negative comment was that the bathroom could do with being updated. No walk-in shower. Shower over the bath. Shower curtain not waterproof. Rooms kept nice and clean. TV in room which unfortunately only had BBC news in English. Had to watch the world cup in German! Food in the main restaurant was good with variety. Lots of fresh fruit available. We went to the beach restaurant at lunchtime although on a couple of days there was no breeze making it too hot to eat there. The hjotel organised a British BBQ which was a lovely idea. Held at 7.00 but unfortunately it was far to hot to sit there for long. Everyone seemed to eat their main meal and then went to the air conditioned restaurant to cool down! Bar staff all very helpful but I must pick out Hatice who was always very pleasant and helpful. I must give a special mention to the entertainment team. My daughters enjoyed the pool games and darts. Pool area nice and clean with three large pools. During the first week of our stay it was very easy to get four beds together but during the second week fellow note guests started booking beds. Always beds at the beach. Sea nice and warm but for some reason fish liked biting me! We walked into Side but it was reallybtoo hot to enjoy. My daughters didn't leave the hotel. Our youngest daughter said she didn't want to leave. Quite a few weddings during our stay but this added to the holiday. While we were there the hotel had a melon festival by the pool. At the beach fruit was available during the day. Nice relaxing hotel. We were all looked after very well. A big thank you to the Entertainment Team.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank MummyJ50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 24 July 2014
Dear MummyJ50,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

All the standard rooms of the hotel have been renovated during winter and their bathroom has been equipped with a walk-in shower. The larger standard rooms (superior rooms) have been refreshed, but the bathroom has not been changed. There you have a bathtub.

We offer various restaurants and there are also special organizations from time to time, like for example the British BBQ. We are pleased to hear that you enjoyed it!

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

Having stayed at this brilliant hotel between 29 June/13 July for my familb holiday,wedding & honeymoon i feel compelled to sing it's praises.Where do i start there are so many positives but top of the list has to be the staff they make this hotel the special place it is to so many repeat guests from the reception to the bars to the restaurants to the animation team Tolga Cinar has a top class team that are a credit to him.I must pay special mention to duty manager Murat for looking after myself my wife and 3 children so well throughout our stay but especially the organisation that made our wedding so special "Thank you my friend" Arif "Big Boy" head of entertainment fellow Scot Kayleigh and Thomas Cook rep Kristi are also stars who go the extra mile for the guests.On to the hotel it's spotlessly clean has fantastic amenities throughout and has a great location a stones throw from it's own clean sandy beach overlooking the Med.The refurbished rooms are really smart we stayed in a large family suite i highly recommend paying the extra for this if you have children so much space 2 minibars 2 tv's seperate sleeping accomadation!!.Main buffet restaurant has so much choice for all i defy even the fussiest eater to claim there was nothing to eat morning afternoon and evening and the Sandy Beach restaurant is great for lunch we really enjoyed Grappa Italian A La Carte and special mention to A La Turca Turkish for the fabulous wedding recepetion food and service were 1st class did not experience the highly praised Chinese which is a pity but next year!!.Entertainment was good a mixture of the usual shows put on by the inhouse team who are excellent and various outside acts there are also gala nights by the pool presided over by DJ Serkan and live music on the upper terrace and for night owls the often overlooked nightclub which is a pity.All bar areas are excellent presided over by stars like Murat Bingol and Adem.Tolga Cinar thank you my friend see you next year.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markames38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 24 July 2014
Dear markames38,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

Your positive opinion about your stay and your wedding in our hotel pleased us very much. We hope you had the time of your life and wish you all the happiness together with your family.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxfordshire, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2014

On arrival at Sentido Perrisia staff greeted my family and I with welcome and smiles, we were given refreshing drinks (which was the best after traveling) whilst another staff member took our bags to our room; He showed us around and how everything worked. The service from day 1 was incredible.

The hotel on a whole was fabulous! Clean, tidy, modern. Staff took extra care for everything including the hotel grounds. The staff were amazing I take my hat off to all of them as they work so hard. What I really liked is the management team were always there and took interest in their customers. (One day I really hope to join the team)

The entertainment was super, it looked as if they spent a lot of time and money on entertaining their guests.

The food was amazing, the Paloma restaurant setting was always beautifully layed out, clean and tidy, it was good to see chefs walking around the restaurant and taking interest in customers, everyone was so friendly!

The drink selection in the bar was good but could of been better, it was a lovely idea that they included slush puppies.

A big shout out and thank you to the YAKAMOZ Team!! They were super, and really care for the safety of their customers and they make sure you have a great time in the activities you do.

All the facilities included in the all inclusive package were Hamam, Sauna, The Gym, A La Carte etc.

I can honestly say I will come back every single year! I enjoyed it so much, I actually cried when I left, another big thank you to the amazing staff and management team!!

I miss you all!

Fabi Blood

xxxxxxxxx

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Fabi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 24 July 2014
Dear Fabi B,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

Every guest that visits our hotel is important to us. The whole team does its best to offer everyone the holiday of their dreams.

Our animation team works very hard to entertain everyone during the day and there are professional shows in the evening.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2014 via mobile

I cannot praise this hotel and its staff highly enough. We were there for 2 weeks and also for our wedding and can honestly say we were treated fantastically from start to finish. The hotel is stunning and our 3 kids had an absolute ball! All staff could not do enough to help you no matter what time it was. Check in was smooth and food and refreshments were readily available at midnight. The rooms were absolutely fantastic, the honeymoon suite was stunning also but didnt quite suit us with 3 kids and we were more than hapoy with the room we had which accommodated us and our 3 kids no problems. Main restaurant was great always had something for everyone, we tried the Italian which was also lovely and we had The Turkish al a carte for our wedding day meal which was lovely also. Gutted we didnt get round to trying the Chinese as it got good reports also, maybe next year?! The Sandy Beach at lunchtime was lovely and also Delish where snacks were served, i did like this and my oldest could be found there most days lol. Entertainment team are fantastic at their job and so friendly, the best team I have experienced and were not pushy or in your face either, they have got it just right. Facilities are excellent, Turkish bath was good, i didnt use the gym but it looked good enough, swimming pools to suit everyone of all ages and the slides were good as well and the set times were ideal as well, there was plenty going on to keep the kids amused. The kids clubs were great, our little one liked running about the playroom out the sun for a bit and I could always find our other 2 in the teenage club where the pcs and xboxes etc were! There was a games room in the hotel also which is great. Entertainment at night was good as well with the usual mini disco and then a show afterwards but they also had live music on the terrace afterwards which was really good and enjoyed that also. There was a Mapping Party when we were there which was brill, really good music but wouldnt suit everyone though. Moxi bar was good and Bacchus bar (24hr) was good as well, Adem kept us in line there! And the nightclub is good also but not a lot of people use it which is a shame but Murat Bingol kept us right with our drinks and some cherries which was nice! The Thomas Cook rep Kristi was excellent and always had time to talk to you. There was a great bunch of people holidaying at the same time which helps make your holiday also and was nice to finally meet people we had only been talking to through a facebook page for the hotel. Kayleigh on reception was fantastic and couldnt do enough to help either. Osman who helped us with our wedding was brilliant and available to talk too whenever we needed too. The whole wedding side of things is just perfect and so professionally carried out, i wish I could do it all again! I cant recommend this hotel enough. The hairdressers were fantastic and done such a great job. I cant thank Murat Kilinc enough who had a massive impact on our whole experience and was absolutely amazing and such a lovely guy and finally to Tolga Cinar who is responsible for having such great staff and running such a fantastic hotel which has so many repeat guests. I know 100% I, my husband and our 3 kids will be in that category and hope to return next year.

Stayed July 2014, travelled with family
Helpful?
7 Thank Nikola G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 24 July 2014
Dear Nikola G,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

You have written a detailed description of our hotel and your wedding experience. We really hope you and your family had a wonderful time here and we wish you all the best for your marriage!

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham UK
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 18 July 2014

spent 12 days at this hotel in june lovely hotel grounds spotless so much food 2 chose from lovely staff beach was lovely the entertainment was great at night got taxi into side about 7 pounds in English money our tour rep with Thomas cook was Kristen she was lovely would go back to hotel as couldn't find any fault with it

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank BirminghamUKSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 24 July 2014
Dear BirminghamUKSandra,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are very pleased to see that you enjoyed your stay with us and that your recommend us to other people.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 July 2014

Just arrived back from 2 week stay in Side sentido perissia,hotel always been cleaned throughout day/night,good range of food to choose from,( not too pleased with breakfast as no English fry up !! ) very nice waiters, good choice of 3 pools, room 3352 lovely balcony onto gardens, reception v helpful taken cases off you and bought up to room,entertainment staff ok, not too impressed with evening entertainment, couple of theme nights were repeated in our 2 week stay, could be improved , but some shows very good.Good range of drinks for all inclusive, beach literally outside the hotel with plenty of sunbeds, nice jetty in the sea to walk down, would def go back, nice walk into Side along the sea front, very hot but always free drinks on hand all day/night .there is a cat house and if you like cats you will love it here there's lots of little baby kittens just been born, dead cute, they are vaccinated and looked after as if they were your own.Overall very nice hotel, all staff very friendly and helpful

Room Tip: room 3352. Overlooking lovely gardens always being attended to by the gardeners,not far from all ,ju...
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank Hallamju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palomatolga, General Manager at SENTIDO Perissia, responded to this review, 24 July 2014
Dear Hallamju,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

The hotel cats are as you have seen under control of a local veterinarian. New born kittens are vaccinated and sterilized, the older cats get their periodical anti-parasite treatment and vaccinations. We feed the cats in a special cat house and they are regularly checked by the vet.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Perissia

Property: SENTIDO Perissia
Address: Kumkoy Yolu Uzeri Bingesik Mevkii, Side, Manavgat 07330, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Side
#3 Top resorts Hotel in Side
#8 On the Beach Hotel in Side
#8 Romantic Hotel in Side
#10 Luxury Hotel in Side
#11 Family Hotel in Side
Price Range (Based on Average Rates): ££
Hotel Class:5 star — SENTIDO Perissia 5*
Number of rooms: 352
Official Description (provided by the hotel):
A Brand New SENTIDO Perissia. SENTIDO Perissia Side reopens after renovation. Paloma Hotels invites you to discover an exciting new designs of the guest rooms and guest spaces at SENTIDO Perissia in Side. Known as one of Side's most prominent beachfront resorts, SENTIDO Perissia steps up with a crisp, contemporary interior renovation awash with elegance and simplicity. From the seating area and reception to the guest rooms with new beds, furniture, textiles, lightning, balcony furniture and bathrooms which will have stylish walk-in showers, the resort's new renovation delivers a seamless transition from check in to check out. Other noteworthy changes at SENTIDO Perissia include a newly renovated indoor & outdoor pool areas and pier, featuring with private cabanas; fitness center with new equipments; completely renovated hammam and sauna; completely re-designed Mini & Teenage Clubs for more effective use of different age groups and all meeting rooms will be renewed for incentive groups. Additionally, all new restaurant and bar concepts will be renovated, including completely re-designed Grappa A la carte Restaurant, Ada A la carte Restaurant Bacchus Bar, Key Club, Piano Bar, Patisserie, Avenue Bar and the entire of the Paloma Restaurant will be re - designed at SENTIDO Perisia, Side. The first guests will enjoy SENTIDO Perissia as from 1st of April, 2014 to uncover reinvention the soul of #RealMediterranean lifestyle with warm colors, cultural touches and newly updated surroundings. ... more   less 
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Also Known As:
Sentido Perissia Side
Sentido Perissia Hotel Side

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