We stayed here for a week in August 2014 (2 Adults and 3 children) via Thomson. We were attracted by the All-inclusive nature of the Thomson brochure thinking that everyone could eat, drink and do activities and it was all covered. Well - a bit of a shock to be charged 48 Euros (each) to use the Gym, 13 Euros per hour per person to play tennis - and although the al a carte restaurant is supposed to be part of the all inclusive package - there was an astonishing reservation fee of 50 euros (15 per adult and 7.50 euro per child).
Then there is the sheer size of Alibey (not pointed out in the brochure) there must be close to 800 rooms - which means getting a table at any meal time in the main buffet restaurant was a challenge - as was getting a sun bed near any of the pools (early morning pre breakfast placement of towels required). We were fighting for space with the majority Russian contingent (not renowned for their politeness) and it became a constant hassle.
The other very disappointing aspect was the drinks - the only drinkable alcohol was the local beer - it was mostly cold... but anything as modest as a gin and tonic was 7 euros, and Wine - forget it - alien concept to the staff - red, rose or white house wine was the only choice - and this was awful.
Finally - don't go here if you want a relaxing holiday. The constant noise of loud music from all the bars and the activities being run made relaxation difficult - especially the water park where it was unbearable (the flumes are dangerous and poorly supervised). Another constant worry were the golf carts the staff wiz around the place on. They go too fast - we were nearly hit twice - which means children have to be very closely watched even just walking from the room to dinner - there will be a nasty accident - its inevitable. We had to shout at one of the staff who nearly hit our 7 year old - he covered his face to hide his identity - and sped off.
We have stayed in 5 star hotels before and all inclusive - Alibey came up very short on both counts - considering how expensive it was we expected much more. The buffet food was OK but very repetitive, the rooms were clean but replenishment of basics (toilet paper, towels, water) was hit and miss. The minibar (part of the all-inclusive) was a bit of a joke - especially with the children - as it consisted of 2 bottles of beer, some cola, a small packet of nuts and 2 snickers bars.... The friendly nature of the staff could not offset our disappointment with this holiday.
Poor job by Thomson in describing this hotel in the brochure - you pay for 5 star All Inclusive - you get something else.
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- Also Known As:
- Alibey Resort Side Hotel Side