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“Great Holiday”
5 of 5 bubbles Review of Side Star Elegance

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Side Star Elegance
Ranked #37 of 229 Hotels in Side
Norwich, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Holiday”
5 of 5 bubbles Reviewed 1 July 2012

We have just arrived back from this hotel and we all had a lovely time. The hotel is very clean and tidy, the grounds are well maintained. There is a good selection of food and drink, something for everyone. We particularly enjoyed the beach bar and were very well looked after by the staff there. We were upgraded to a family room when we arrived which was very good. One of our party had a birthday and we came back from the beach that day to find bubbly and a cake in our room which was a nice touch. The hotel is on several levels with quite a lot of steps so not suitable for the less mobile. We didn't mind, it helped us work off all that food and drink!! There were six of us and we always managed to get a sunbed, either by the pool or the beach. Free towels provided and could be changed each day. The animation team all very friendly. Went to a couple of the evening shows which we all enjoyed. The hotel is within walking distance of the shops but not too close which we liked. We didn't thave any complaints really, except that we had to come home! We would definitely recommend this hotel.

Room Tip: We were told that the rooms by the road/drive were noisy. Two of our party stayed in one of these r...
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Treenie438
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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572 reviews from our community

Traveller rating
    330
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    48
    27
    17
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185
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27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Swedish first
  • Turkish first
  • Any
English first
bath
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 July 2012

We arrived as a party of 5 adults and 3 small children . First impressions were very good, a nice touch where the transfer bus dropped us at the gate so not to disturb sleeping guests , as it was 1 am.
First morning we all arrived at breakfast together at a busy time but were found a table very quickly by a waiter who couldn't have been more helpful , and this service was continued at whichever resturant we ate in throughout the holiday .the food quality was very good and of a higher standard than a lot of similar rated hotel we have stayed in.
The pool area was very clean and safe for the children and although the hotel was full it still seemed there was a space and a sunbed for all without the normal 7 am dash to reserve some beds .
The location was ideal for us as we love to stroll out for a few hours everyday and the spotlessly clean promenade was spot on with a half an hour walk we could be into side town , to buy some genuine fake everything's !!
The animation team were absolutely fabulous , even if I was just for a chat on the sunbed or playing any of the games they were up for laugh ( and dressing me up as a baby in snow white show) but as in some other hotels are to pushy, not the case here . The kids club was the best we have had in any hotel and made the children have a wonderful holiday and most of all feel special when they were given awards for there day s activities they had done.
I can understand why some people moan about the steps but take your time to look around and there are slopes and lifts to never use a step!! We know we had a pushchair !!!!!!
Great hotel , great weather,great holiday
10 out of 10
See you next year!!!
Martin williams

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank BathHappyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southamoton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 28 June 2012

There is only one word that I can think of RUBBISH. We arrived at the Astreia at 22 00hrs and the first thing that Inoticed was the English spoken was poor.Our party was 5 adults and 2 children aged 3 and 5 years old We were asked if we would like something to eat and we all said that we would like to see the rooms first.Now the trouble began,first we were told that the hotel had overbooked and the hotel was full I had booked three twin rooms with a child in two of them and wanting them close together.What we were offered was one twin one twin with child and the third room was two floors above sleeping a single man with a child.Isaid that this was not acceptable where upon they offered us a family room for all seven fo us.Reception tried other things and after two hours we took a twin room and a family room for five persons.Inthe morning our rep tried to see me in my room but was refused. I then went to receptionand invited her to talk to my wife and I but still was refused.We were then offered a office to use for our meeting where three Turkish staff decided to sit in on our meeting and Itold them to leave and they refused where upon my rep and myself had our talk .My Thompson rep said that she had never been treated that way before.my rep had written her report and then we wrer asked by management for another the next day .When this took place the Turkish management said to my rep that this was all lies We then left.If you are German you are ok ,but if English forget it .The food was first class and so was the pool the rooms were kept clean To get to the beach ther was 54 steps and steep slopes to go down.This is not a family hotel so beware

Room Tip: Try and get your rooms sorted this end
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Side Star Elegance (ex asteria)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotter, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 June 2012

I have just returned from Asteria and must say how wonderful we found the whole experience. The choice of food each day was superb, from the freshly squeezed orange juice for breakfast, delicious pizzas for lunch, waffles, pancakes and cakes for afternoon snacks, not to mention ice cream and candy floss for the kids. There was a wide variety of meals available at an evening and the cakes are to die for. There is always a large selection of fresh salad and fruit available at each meal time. The staff worked very hard and long hours, but they were always very friendly and made a fuss of the children.
We got new bath towels every day and there is a beach towel service at no extra charge. I wasn’t expecting the free mini bar in the bedrooms, which is great for families with small children, as the drinks get re-stocked everyday. When the brochure says All Inclusive it really does mean it, great value for money.
Although the hotel was full we never failed to get a sun bed by the pool or find a table for 7 at meal times. As we had a late flight we booked a shower room, at no extra cost, which was ideal to freshen up after a day by the pool.
The hotel grounds, pool and interior was spotless, and the gardens are beautiful and very well kept.
The location of Asteria is ideal, It’s a 20 mins walk along the beach to the nearest town, Side, as it was so hot we took a local taxi until the town to visit the ancient ruins, make sure you have Turkish Lira for the museums and amphitheatre, otherwise most shops are priced in Euros. You must book the boat trip to Manavgat from the man on the beach and not the hotel, it’s the same trip but half the price.
The only downside to the hotel is there are quite a lot of steps, personally I didn’t mind them as it gave me a chance to walk of some of the food we’d eaten.
I absolutely recommend you give Asteria a visit, we will definitely be returning.

Room Tip: request a sea view, as there is busy road on one side of the hotel.
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MAT_Riley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 June 2012

I have just got back from staying at the Asteria Hotel in Side after staying there for one week. It was by far the best looking hotel in the region. The grounds were gorgeous and well kept. First impressions were very good but got better over time. The staff were so friendly and done everything to make it a good stay. Our room was spotless. We got new bath towels every day, our fridge was fully stocked of well branded drinks every single day and there was a safe as standard. When it says it is All Inclusiv, it really is. we had no extra charges. From having a minibar to being able to get ice cream in the day, it was all free. This was the first time I had gone to turkey before and the first time I had gone on holiday with my girlfriend and I would recommend this Hotel to anyone. The food was good but got a little boring for us at times but that was just us. The location is perfect. Just a small walk down to the beach which was literally next to the hotel and is a lovely part of the beach. There is also a lot to do, there are people on the beach that try and sell you excursions, trust them. We went on a boat trip to manavgat. It was a whole day that included lunch on the boat and only cost 15 euros. AMAZING! The little town of Side (Seeday) is about a 20 minute beach walk away with lovely bars and resturants and local shops.
I could go on and on about how good our holiday was but I will sum it up in saying, incredible value for money and not one bad thing to say about the hotel. Best holiday of my life. Definetly 5 star!!!

Room Tip: Our room was near the road but couldn't hear it. Any room is fine really.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Kieronjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nuneaton
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 19 June 2012

We have just returned from the Asteria hotel and it was fab.. not sure about the picture above but that is not the Asteria we went to... we arrived and like the other people have said got dropped of at the bottom of the gates but after getting our room i realised why and appreciate the decision. We got one of the rooms by the reception and as some of the flights are late it would be a nightmare with coaches arriving in the early ours so I am quite greatful for this. My mother in law left at 6.30 pm and she was picked up at the gates so i think it must be for the late arrivals. The room was smaller than I am used to but it was very very clean and well presented with everything i needed.

we went for breakfast and first impressions werent very good there was no bacon, and some of the other food didnt look very good but when we actually tried it it was really really nice. Breakfast was the same everyday but the food in the evening was fantastic, it has done nothing for the waist line what so ever. The hotel and grounds are excellent. The entertainment there was only one night in the whole two weeks that we were bored the rest was really good. The animation team was great we really miss them.

The hotel was mainly russians and germans the first week and english the second but it wasnt a problem. The germans did take our chairs in the ampitheatre one night and then tried to rob my mother in laws towel from underneath her but if you told them straight it was fine.

The staff are really hard working an most of the breakfast staff then go on to work right through to midnight. Overall this is a great hotel yes there are alot of steps but i was glad of this as it was my little work out after eating all the gorgeous food.

the only thing i would say is they are very strict with the late check outs and dont budge but there are 3 courtesty rooms available.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank healyNuneaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 June 2012

Myself, Husband and little boy of 1 stayed here for 10 nights during May 2012. Upon arrival we were a little disapointed, as the coach had to drop us off at the gate due to our arrival time but a member of lobby staff was immediately sent to help us and when we arrived in reception, we were very please with the service we received. We were all offered a drink and ask if we wanted to leave cases and head down to the restaurant for some food which we declined, as just wanted to go to bed. We were shown to our room which was right at the front of the hotel to the right of reception, a great quiet room and perfect for a family. Rooms were very clean and modern which we were pleased about, as we are fussy when it comes to hotels. We were give a twin but it only took two seconds to push beds together and my son was given a travel cot.

The hotel itself is rather large and over a lot of levels which we did find difficult with a buggy especially at peak times, as the lifts were always full and some of the guests were not so open to all squeesing in as you would do in UK.

The staff were friendly if not to friendly, we had a battle every meal time to keep them from distracting our little boy. Only thing I would say is that they always say hello in German, as a majority of the guests were German but even by the end of the holiday staff that knew us still did it which was fairly annoying.

The pool was brilliant we always made sure we got the beds around the baby pool so that my son could come and go as he pleased. The pool was freezing but then the weather was only just warming up. The pools were clean and there was always a member of staff walking around picking up litter and empty cups.

We didnt really use the beach, as we are more pool people but it was clean, the only thing I would say is the sunbeds are very cramped and if you like to sit in the sun like me then you may end up shaded by someone elses brolly.

The restaurant was good, food became a bit repetitive but it was well cooked and there was certainly enough of it. Myself and Husband looked forward to Lunch though in poolside restaurant the pizzas are great!!!

The entertainment was ok and my little boy loved the Mini Disco for the children he still does ram sam sam now. The adult entertainment was ok and some nights were better than others it was such a shame that we finally got a great night of entertainment and it poured down so had to go to an indoor bar, as the amphitheatre it located outside.

Overall we had a great holiday and would definately return to this hotel.

Room Tip: Room 508 was great at front of hotel and very quiet. Ask for if you have booked a standard room, as...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HoneymoonersChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Levent S, Yönetici at Side Star Elegance, responded to this review, 16 December 2015
Dear Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Side Star Elegance

Property: Side Star Elegance
Address: Kumkoy Mevkii, Side, Manavgat 07330, Turkey (Formerly Hotel Asteria)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #37 of 229 Hotels in Side
Price Range (Based on Average Rates): £
Hotel Class:5 star — Side Star Elegance 5*
Number of rooms: 310
Official Description (provided by the hotel):
Rooms are separated in 3 categories: “Standard Room“, “Suite Room” and “Family Room” which are designed in modern style. Room features are detailed below.Standard RoomCarpet Floor, Twin bed or French Bed, Air conditioning(timed), Balcony, Mini Bar, Electronic Safe Box, Satellite-TV, Music Channel on TV, Telephone, Bathroom (with bathtub), hairdryer, cosmetic mirror. Standard rooms are at land side or seaside.Family RoomOur Family rooms consist of two floors. On the ground floor; living room with a large terrace and a sofa group, WC/bathroom, 1 double, 1 single bed & on the upper floor; toilet/shower-Jacuzzi bath and a bedroom with double bed. Other features are the same as standard rooms; a TV on each levels, mini bar and air conditioning exist. In addition to standard room’s features, there is coffee maker.Suite Room Our suite rooms, which consist of a bedroom (double bed) and living room, are located on the upper floors. All have a direct sea view. In addition to standard room’s features, there is coffee maker. ... more   less 
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