Stayed here in April 09 for a week and were very disappointed from the moment we arrived.
We were delivered at 4am to find no one available for almost half an hour to check us in. We then had rooms half a mile away from the rest of our family despite being assured they would be together.
The food was poor. Two of the A la Carte restaurants were permanently closed and the other had a three day waiting list so we were unable to use it. The main restaurant catered predominantly for the German audience the hotel seems to be looking for. Food was quite bland although the salads deserve a mention for being varied, fresh and tasty. The restaurants that were open did not stick to the times advertised on the information cards.
The mini disco for children was excellent if you had awareness of German kids music, our two year old is fairly adaptable and had a good dance but at with the rest of the entertainment we were disappointed. The team around the pool were quite annoying, constantly hassling you to get involved even if you made it clear you just wanted to relax.
We reserved a late check out until 7pm. We checked the evening before that all was ok and were assured it was. On the day I tried to get in the room at 2pm so our daughter could have a snooze. We had been locked out. I told reception who said I must immediately get out ot the room or the porters would do it for me. Only after an argument with them were we allowed to stay in there.
The quality of service from waiters and waitresses was pleasing, always friendly and helpful.
Overall, we felt this expensive and not overly family friendly and will not be returning.
- Official Description (provided by the hotel):
- "UNFORGETTABLE HOLIDAYS" ENJOY YOUR HOLIDAY AT BARUT HOTELS IN HARMONY WITH MOTHER NATURE WHERE SUN, SEA AND FUN MEET QUALITY AND EXCELLENCE. If you want to enjoy entertainment to the full, engage in sports and endlessly dive into the sea or pool, then the Barut Hemera is just the right place for you! Enjoy the "Mediterranean entertainment" you have been dreaming of all year long. Barut Hemera offers you activities and shows starting early and lasting the whole day such as water sports and motorised water sports by the beach, water games in the pool, competitions where adrenalin levels rise, beach volleyball, mini golf, darts, boccia, tennis, table tennis, and snooker. We provide free Wi-fi for our customers. ... more less
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- Also Known As:
- Barut Hemera Hotel Side
- Barut Hemera Resort And Spa
- Barut Hemera Side
- Hemera Hotel Side