We just came back from our vacation at this hotel. We went there for the honeymoon. When we get at the hotel for the check in, us and another familly were transfered to another hotel at "2 minutes" distance, because they made overbooking. The other hotel was at more than 30km. The receptionist told us that when we come back we will get fruits and wine in the room, and they will prepare for us a room with a nice view (offcourse that didnt happend). Happily the resort where we were transfered was great. After 2 days we had to come back for our vacation. So, we spend almost a day just for transfering from a hotel to another. We checked in, but i had to put the bracelet alone, because nobody was interested doing that or to show us where is the room. The other familly got the key for the room and when they get there, other guests were sleeping there. The standard rooms are small, noisy beds, and the wather was coming out under the bath tube. The air conditioner its just a ventilation in the wall.
At the restaurant, the food was great. The bad part was that they were running out of clean glases, forks and knifes. If u were asking for one they were saying "sorry,they are finish".
The animation and the swimming pool are the best things there, and we enjoyed that. Also, the beach its not too close to the hotel.
I dont give it more than 3*. They get the 5* for the lobby (in wich im not interested) and the pool.
Not going back and not really recomend it!