We stayed in the Hotel for 2 weeks. The 1st week was over loaded with Russians and the majority was unfriendly and rude. However the staff Ismail , nursen where exceptional helpful and very friendly. All staff at the kitchen incl. managers and waiters where more than helpfulful and couldn't do more. The animation team Sherhan, nina , chukky and all the others where fabulous and made u feel very welcome always a smile . And not to forget charley at the pool bar , what a great and funny guy. Yes we agree English people should be more accommodated not to forget the Germans . As it's seems that the Russians have the upper hand , it's a let down. They loude and rude. Food well sorry but when they is something nice , Russia seems to win and piling they plates and not standing in the que . Also may to mention , that the hotel is getting sold as all inclusive . Not the case , wine , beer, vodka and gin . No cocktail or other alcoholic drinks are in the price . It's a shame as if u go to the bars the Russians getting full glasses and seem to getting served first. Nevertheless we made the most of it and enjoyed the time. We would go back , if they wouldn't be soo many Russian people . Which is not the fault of the staff or management , this is the fault of the travel agency's whom are selling it not to the purpose. And the hotel could do a bit more on the buffet. Seasonal fruits and joghurt (nice ones ) ice cream and crockets etc.
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