This was not one of the worst hotels but THE WORST hotel we have stayed ever! Hotel's staff is not educated and not trained to provide a quality service and treat guests as they should. They sell travel arrangments as a 5* hotel and the hotel is actually categorized officially with 4*!!! The receptionist told me, the manager says we fulfill standards for 5* hotel and that is why we sell it like that but we actually have only 4*?!?!
The first disappointment was very first hour we have arrived in the hotel, we were told that we are allowed to change our towels for the pool and beach only 3 TIMES A WEEK?!?! Beds in our room were the ones that you can move around with one arm... They lack of employees, the guy who is cleaning the windows in the lobby in the morning is also in the restaurant cleaning the plates for the lunch as well as for dinner, in the mean time he is taking care of sun beds around the pool and at night after dinner he works as a bartender in the hotel's outdoor bar. What service can he offer if he works 15hours and more every day????!!!! Its terrible!!
The beach is 15min walk away... You do not cross the street but it takes a while to get there and you pass by the garbage left from the old barber shop, old souvenir shop... Even chairs and broken glass as well as other staff is left in the old shops...
They issue only one room key card. I had to wake up my wife and daughter every morning to go in the room after i come back from the breakfast..
THIS IS NOT A HOTEL YOU WANT TO GO IF YOU WANT TO ENJOY YOUR HOLIDAY!
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