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“Terrible” 1 of 5 bubbles
Review of Armas Bella Sun Hotel

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Armas Bella Sun Hotel
Ranked #69 of 228 Hotels in Side
Sofia, Bulgaria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Terrible”
1 of 5 bubbles Reviewed 15 June 2012

This is the worst hotel I have ever been!The food is awful-mainly vagatebles swiming in a oily souse. It was an enourmous nouse from music, extremely loud - if you enter in your room and close the door you still could hardly hear your partner. The music constinoius for the whole night it did not stop at 10 o'clock or at 12 o'clock, the noise is for the whole night. The staff were not polite at all, which is strange for Turkey, because they are famouse with their polite service, and did not speak english at all even at the reception. Also, at the moment they are biulding a new part of the hotel and you also should here the noises from the constructors for the whole day. I could not rest at all and came back nervous and excastic from this vacation! I didn't expect miracles because the price is not so high-but oily food, unpolite staff and loud noise are not question of money!

Room Tip: You can't choose a good room because the hotel is in circle around the pool and you are hearing...
See more room tips
  • Stayed May 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Stela V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest!
Thank you for your interest to our hotel. The critiques that you shared on tripadvisor have been evaluated by management.
Thank you for your contributions to provide our work about consistently increase the quality of our service.
Please be sure that we will take precautions about your complaint.
We wish you have a good day.
Club Bella Sun Hotel & Spa team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

305 reviews from our community

Traveller rating
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    36
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    22
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
St. Petersburg, Russia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 11 May 2012

I've read previous reviews on this hotel. So let's make it clear.
Hotel: the hotel is run by the Russian touroperator "Tez Tour" that's why 90% of the hotel guests are Russians. If this factor is important for you, do not choose this hotel. The hotel is cheap and in my opinion it deserves 3 stars. As the price is low, it's ridiculous to complain on service and hotel food. It is true that the annimation is in Russian and the personnel speaks bad English. As it has been said before, the hotel is run by the Russian management, so please do not expect VIP services just only for you because you are English.
The hotel is a club hotel, so in the evenings it's noisy. If you travel with children or wish to have a quite room, say it at once at the reception. They can change a room without any problems or extra money during your holiday if you don't like yours. We changed our room at night as it was loudly. The hotels consists of a few buildings, some of them are old so furniture is also old and sharpy. If you take a room in a new building, it'll be ok.
Food: the food is typical, nothing gourmet. You will always have the same type of fish, chicken, the same cakes during your holidays. But you'll never be hungry because food is fresh. The bread they bake is fantastic, really tasty. On evening dinner you'll get a bottle of wine and a bottle of water free of charge. It's a plus.
Beach: it is ok. The beach is sandy and clean. Chaise longues and mattresses are free.
"-": no beach towels at the hotel at all. You'll have to buy a towel to lay on. The safe in the room is paid, it costs 1.5$ per day. In my view, these facts are not for a 4-star hotel.
"+": the price for staying at the hotel is low. Food is fresh. Beach is clean.
On the whole, the price justifies the hotel.

  • Stayed May 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank Yulia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest!
Thank you for your interest to our hotel. The critiques that you shared on tripadvisor have been evaluated by management.
Thank you for your contributions to provide our work about consistently increase the quality of our service.
Please be sure that we will take precautions about your complaint.
We wish you have a good day.
Club Bella Sun Hotel & Spa team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

We got a 8 days trip,all inclusive..with flight Moscow to Antalia..for 300 dollars..Sure,i had no expectations..but this place..service..restaurant..clealing personnel really work hard. i can say that the budget of the hotel is not huge..so at least full 3,5 stars they get! I mean..ir can be 4 stars..but no slippers and robes in the shower. The rooms are spacious..about 30 metres.The 3 pools are clean. We love to be here..we're here now

Room Tip: Take 2block if you need be separated..or if you are with small children
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NKNERIK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest,
Thank you for sharing your opinions about your holiday which you spend in our hotel.
Your positive comments have motivated our team to remove our shortcomings as soon as possible. We hope you choose our hotel again on your next vacation and you will be witness the improvements that you contributed.
We hope to see you again.
Club Bella Sun Hotel & Spa team.
sidebellahotels@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 5 March 2012

I was in Turkey with family and the holiday was very nice and quite fine. We expect that hotel is worse, than it was in real. The locations is good, near Kumkoy vilage, where are resaturants, shops, pharmacy .... but please dont go to Ihr exchange point, I go, only gave for moment card and after some time and next I go backu, dont do any transaction, not enter any pin .... but after one momthe i have credited card ....

  • Stayed May 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RobertOz20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest,
Thank you for sharing your opinions about your holiday which you spend in our hotel.
Your positive comments have motivated our team to remove our shortcomings as soon as possible. We hope you choose our hotel again on your next vacation and you will be witness the improvements that you contributed.
We hope to see you again.
Club Bella Sun Hotel & Spa team.
sidebellahotels@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 28 February 2012

If you want to spend a nice and pleasant holiday in Turkey choose another hotel. This one is really horrible Rated 4 star, but it doesn't deserve even one.

Rooms are really shabby, filled with old, ruined furniture. The bathroom was so filthy that I was afraid to wash in there. At first, we got a room just above some kitchen facilities. The stench from there was unbearable, so we asked the staff to change the room. The second room was in slightly better condition than the first one- but still terrible.

Hotel beach was in fair condition, apart from the folding-chairs, which were mostly broken, which made it impossible to sit in them, you could only lay flat. But the sea near this beach was the dirties sea I have ever seen! It resembled more of a muddy puddle... Standing in water that was about knee-high we couldn't see our feet. You have to go about 1km along the shore to reach clean water.

Food in hotel was really average, there were some good parts, like pizza, but you'll have to stand in a long queue to get one piece (they won't give you more).

Overally, the best thing you can do is to choose another hotel!

  • Stayed August 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank anett_netty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest!
Thank you for your interest to our hotel. The critiques that you shared on tripadvisor have been evaluated by management.
Thank you for your contributions to provide our work about consistently increase the quality of our service.
Please be sure that we will take precautions about your complaint.
We wish you have a good day.
Club Bella Sun Hotel & Spa team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 4 February 2012

I booked this place because it was super-cheap, and I'd already spent too much on holidays in the preceding months. After booking I read reviews here and elsewhere, which were largely negative, and was slightly worried - but there was really nothing to worry about.

I don't see how people can expect gourmet cuisine when they're paying so little, so I'm reluctant to criticize the food. They do their utmost with the small budget available. The soup was good, bread was fresh, salad was fresh and abundant. There are numerous good restaurants on the seafront, and many more in Side itself, which is within walking distance (a big plus), so I ate out most evenings. So if you think of it as having just breakfast and lunch included, it's still good value.

WiFi was only available in the lobby, but was good and reliable - a strong enough signal for Skype calls, which is more than can be said for a 5* I stayed at in Side.

I asked for a quiet room, and that's what I got. Old-fashioned, somewhat spartan, but perfectly clean.

It's good to have shops outside the hotel with reasonably priced wine, snacks, flip-flops, towels, etc.

It's true that this hotel is full of Russians and that the staff speak bad English, so if those are issues for you, don't go. For me personally, it's not an issue.

I'm not sure about the air con, because I went in October and had no need for it. Others say it's inadequate in some rooms, they may be right.

The beach is good, but the water is shallow with some sharp rocks on the seafloor. So I walked about 100 metres to the right, and it was better there.

The walls are fairly thin, and I could hear the people talking next door at night.

But all in all, a modest hotel for a modest price (obviously ignore the star rating, Turkey has its own curious rating system). Not for the fussy, but not the dive some people are claiming it to be.

  • Stayed October 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank GarryOwen78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest!
Thank you for your interest to our hotel. The critiques that you shared on tripadvisor have been evaluated by management.
Thank you for your contributions to provide our work about consistently increase the quality of our service.
Please be sure that we will take precautions about your complaint.
We wish you have a good day.
Club Bella Sun Hotel & Spa team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riga, Latvia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 October 2011

If you don't need a 5 star hotel, then this is a great place. Nice, fresh food, 2 minutes to the sea and great animators. We spent there a week and I didn't find a thing to complain about as I wasn't expecting red carpets and waiters in white gloves. Loved the place and most definitely we will go to the same place next year.

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank MiladyZane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NEPTUN_HOTELS, Ön Büro Müdürü at Armas Bella Sun Hotel, responded to this review, 19 December 2013
Dear Guest,
Thank you for sharing your opinions about your holiday which you spend in our hotel.
Your positive comments have motivated our team to remove our shortcomings as soon as possible. We hope you choose our hotel again on your next vacation and you will be witness the improvements that you contributed.
We hope to see you again.
Club Bella Sun Hotel & Spa team.
sidebellahotels@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Armas Bella Sun Hotel

Property: Armas Bella Sun Hotel
Address: Selimiye Mahallesi | Bingesik Mevkii, Side, Manavgat, Turkey (Formerly Club Bella Sun Hotel)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 228 Hotels in Side
Price Range (Based on Average Rates): £
Hotel Class:4 star — Armas Bella Sun Hotel 4*
Number of rooms: 372
Reservation Options:
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