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“Questionable ethics in reservation procedures - This hotel may not honor your reservation!”
Review of Safari Suit Hotel

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Safari Suit Hotel
Ranked #64 of 228 Hotels in Side
Toronto
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Questionable ethics in reservation procedures - This hotel may not honor your reservation!”
Reviewed 1 August 2010

I was going to review this hotel for a small group travel agency while traveling with a group of friends. We reserved two rooms for 5 people 3 months in advance for 1 night. The reservation was made and confirmed. Four days before arrival we received an email canceling our reservation due to 'overbooking' and the hotel DID NOT offer any help with finding us an alternative. It created a major problem for us in Side (4 days before arrival), where good options are hard to come by in the summer months. Our further correspondence to the hotel was not answered. Clearly, we were bumped in favor of someone who booked for a longer stay later, so the hotel could make more more profit. Good hotels never do this, but if they do, they always find you another accommodation nearby in the same category. So beware before you book!

Stayed July 2010, travelled on business
Helpful?
1 Thank klikor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack-Side, Owner at Safari Suit Hotel, responded to this review, 4 September 2011
Safari Suit Hotel excist since 7 years and we can't honestly accept one review like this. Since 7 year's we have had a lot of tourist and something like that is never happened.
In your case, we asked several times that for accept your reservation you should paying a deposit as a guarantee of the reservation, but this has never been done from your side.
At the beginning of our adventure in the tourism sector we have accepted many reservations made by phone and email, like yours.
Of these reservations, 50% were found fake so in 2007 we introduced the rules that , for accept the reservation the customer should pay a deposit of 20% of the reservation.
In your case has not been done for a reason unknown to us (by email we request at least 5 times to paying the deposit).
For this reason we had to cancel the reservation long time before your possible arrival and we can't accept your review as you wrote.
I hope that in the future , before you make a reservation in one hotel , you should accept the rules imposed by the hotel and not to ignore it and try to do what you want.
I hope we have answer your review and we have clarified for all other guest reading this review.
Many greetings from Safari Suit Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Roveredo
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 January 2007

Yayo
It was very very clean and for a 3 star I was very suprised by the standard, room's were cleaned every day, beds and towels changed twice a week, more offten if required.

We stayed in a self catering apartment, there was pleanty of plates,cups,glasses etc even though we didnt need them because we ate out. The rooms were quite large for two people, an extra bed is available if needed but I think it would taken up two much room for me (I like my space)

There was always hot water and the staff were all very friendly, helpful and could speak English very well, (this isnt always the case in Side.)

The pool was a good size and there was always pleanty of sunbeds. Drinks and food at the pool bar was good and the prices were avarage.

I have stayed in lots of places in Turkey and the hotel is of a very very high standard and I would book again to go to this hotel. I am thinking of returning sometime in April (if I can get the time of work)

  • Liked — Everything
  • Stayed January 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Yayo-Roré
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Safari Suit Hotel

Property: Safari Suit Hotel
Address: selimiye mahalesi | 507 sokak, Side, Manavgat 07330, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #64 of 228 Hotels in Side
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Safari Suit Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
At Safari Suit Hotel, under Turkish management, we are committed in taking care of our guests with passion by receiving them in a unique, warm and cosy atmosphere. It's a home from home and in our small and friendly hotel you are more than just a number. ... more   less 
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