I visited this hotel 21 - 28 September 2013 with my partner & In laws, overall the we could not fault the hotel and had a fantastic holiday.
Our particular praise has to go to the hotel manager, he was always visible and friendly, only too happy to assist with any query, he was regularly seen walking about the hotel “mucking in” with cleaning, tidying up and collecting glasses.
Also praise must go to Emma – the Tompson rep, her welcome meeting was the most enthusiastic I have ever attended and she provided a comprehensive presentation of all the resort had to offer, again she was regularly available to assist with any queries we had during our stay.
The food at the hotels all inclusive buffet style restaurant was more than adequate with plenty to chose from at all times, if anyone finds a problem with the food they have a seriously poor pallet, they even catered for the chicken nugget lovers! – the only downside to the buffet restaurant was the “Adult only Area” – or as it should have been, there is a sign at the entrance to this area in English & German stating it is for adults only, however this is not enforced and as usual a select few German guests ignored it!
The staff were generally very good however it is clear that they are happier dealing with their German and other EU Guests rather than English, at times the Bar staff could be considered as rude and carried on in their personal conversations whilst a queue was building.
Our experience of the “Specialist restaurant” on site was poor to say the least. – we attended the World Grill restaurant and were immediately presented with a wine list, we were advised beforehand that we would have to pay for drinks but the wine list was only by the bottle and nothing was under 30 Euro. The waiter brought our starter which was poor, swiftly brought the main which was “OK” and then before my Mother in law had finished eating , he cleared the plates and brought desert. Which was nothing like it was described. All in all we were rushed through our meal in less than an hour. – as we were so disappointed we retreated to the buffet restaurant for a better meal. – a complaint was made to the Guest relations manager who was less than interested.
Arrival was a bit disappointing as the Bar was only open for purchasing drinks and only a small (not very nice) ham roll was available to eat. A porter brought our bags up to the room (he was not asked to) and rather bluntly asked for a tip for his trouble! – this was unexpected and we ended up giving him more than we wanted as we had no small notes.
The room was adequate and cleaned daily, whilst they have everything you need and are freshly renovated, they do somewhat miss match the style of the public areas of the hotel which is very grand looking.
Side is a lovely place and we would recommend a holiday here! – although be sure to bring Euro as for some reason they do not like you to pay in Lira. ?????
- Official Description (provided by the hotel):
- The five star Otium Hotel Seven Seas makes the dreams come true with its matchless coast, comfortable rooms, pools and aqua park. Just 7 km to Side and 70 km to the airport. Otium Hotel Seven Seas is an indispensable option for those who want to have an entertaining and pleasant vacation thanks to its privileged holiday concept. Combining its authentic and magnificent architecture with nature, Otium Hotel Seven Seas awaits you with its affordable accommodation alternatives. Services : Lobbybar, Cafe Turk, Patisserie corner, Cocktail Bar, Wave Bar, Cave Bar, Amphitheatre Bar, Beach Bar, Disco. Spa&Wellness Center (Turkish bath, Sauna, Beauty Center). Here is an invitation to flavor with 3 A'la Carte restaurants where you will taste the rich alternatives of the world cuisines in company of the Mediterranean scenery. Turkish A'la Carte restaurant free of charge once a week, for second or more use 5 € / per person cover charge is taken. Local Alcoholic and Non-Alcoholic Drinks included to cover charge. At Fish A'la Carte Restaurant and Mariachi Maxican A'la Carte Restaurant 5 € / per person cover charge is taken. And the main Palm Garden Restaurant offers you perfect services with indoor and outdoor sitting areas, kids buffet, diet buffet, gluten free food (on request), ice cream service (at lunch and dinner), baby chairs. Snack restaurant on our private beach with Snack service, Tea time and ice cream service (certain times). Pools/Beach/Animation : 1 activity pool, 1 Wave pool, 2 kids pool, 2 water slides, 1 Crazy River (raft slide). 140 m private beach with blue flag certificate; sunbeds, parasols, cushions, beach/pool towels are provided. The Pavilion service is offered for rent. Besides there is a shaded kids play area for our little guests on the beach. Fitness center, 2 tennis courts, tennis equipment and tennis lesson (extra charge), dart, basketball, aerobic, table tennis, beach volleyball, stretching, water gym, mini football, mini golf, volleyball, water sports (motorised and non-motorised), day time activities, shaded kids pool. Evening entertainment in amphitheatre, mini disco and live music. Kids Club with own animation activities for children. Rooms : There are totally 364 rooms in the facility (disabled rooms available). All rooms have shower bath. The rooms include central air-conditioner, LCD-TV, Wi fi, safe box, hairdryer, tea-coffee set and it is possible to place additional bed. The room floor is tiled. The rooms have either balcony or terrace. Take a journey in Otium Hotel Seven Seas to have a peaceful mind and spirit, rejuvenate and feel as if you were at home with your Otium Family's warm welcoming. ... more less
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- Also Known As:
- Seven Seas Imperial Hotel Side
- 7 Seas Imperial