As with any hotel it had its good and bad points. Room was small but clean. Mini fridge failed to work despite being reported twice. Air con was only switched on to cool for a couple of hours per day, 10.30pm to 1am, despite temps of 35 deg plus which made life uncomfortable at times. Fan worked all the time but only pushed warm air around. Web site indicated that no reservations were made for under 12 year olds however that is just for Thompson UK. Other tour operators book children but there are no facilities for children other than high chairs. The staff were pleasant enough but only a couple spoke English so there tended not to be much conversation unless you were German as the vast majority of visitors are German. This communication barrier could be frustrating when all you received was a shrug. Entertainment once per week for 30 mins and half of that is audience participation. Views from rooms depend on front or back location. At the front is a half finished hotel, used by the local tradespeople as their own hotel, and shops however from the top floors you can see the sea. At the back you overlook next door hotel pool and can watch their almost nightly entertainment. Good location, right on the sandy beach and a very pleasant walk into town and harbour along the beach but be prepared to be accosted by the local shop keepers inviting you to come and look at their rubbish. I thought the German-beachtowel syndrome was a fable but we witnessed some getting up at 6.30am to put their towels on the best located sunbeds so pack your alarm clock if you wish to gain the prize. You can sit and watch the turtles bobbing up and down in the water and the sunset is spectacular. Lots of beach bars for drinks and entertainment as well as eating out if your get fed up of eating the somewhat limited choice of food, especially at dinnertime. Across the road is the Sunset Restaurant which serves reasonably priced food which is beautifully presented and the staff are friendly and courteous. If you have a special occasion they are happy to prepare a special table for you and make you feel very special.
A number of guests experienced double room bookings and attempts were made to place couples who had travelled together in one room with the option of an upgrade to all inclusive or other perks. Be prepared to barter about this as well. A beautiful mix of ancient and modern, where the people are welcoming we will visit Side again but not choose to stay at this hotel
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