First impressions were good however the hotel did not have the wow factor that other 5 star hotels have in the area.
We stayed in a family connection room which was great and spacious again the rooms were nice but did not have the wow factor, they were cleaned to a high standard and bedding and towels regularly changed. Unfortunately the walls were very thin and when our neighbours woke up at 7:30 we could hear their every word!
The pools and grounds are lovely and are certainly the highlight of the hotel, the staff seem to take a huge pride in keeping them looking pristine. The pools were kept amazingly clean the sunbathing terraces were also spotless. No matter what time we got up we always managed to get a sunbed by whatever pool we chose.
The main area I have marked the hotel down on is food and drinks service. The food in the restaurant is plentiful but I found it to be extremely repetitive. I am a vegetarian and had practically the same meals for 5 days on the trot. We also had an incident one night involving raw chicken (eugh).
I later found out through Natalie (guest relations if you have any problems go and see her she is fantastic at her job) that if you had any dietary requirements such as vegetarian, lactose intolerant, gluten intolerant etc you can request special meals through reception.
We were disappointed with the late night buffet, who wants to eat mash and stew at midnight, in other hotels we have been menu to pick from including more appropriate snacks like sandwiches, wraps etc.
We ate in seasons restaurant one night ( a la carte) and found the food and service to be excellent. TIP seasons restaurant opens as a bar when the diners are finished and there are 2 free pool tables in there, the barman also makes the best cocktails!!!
The piano bar we found the service to be very erratic, some nights there did not seem to be enough staff and you were waiting quite a while to get served. The brochure stated that there was a sunbed drinks service but we saw none of this when we were there.
There is a shopping centre across the road and behind the shopping centre to the left more shops (these are cheaper than the shops in the shopping centre). Would not bother taking many lira as everything is priced in euros. There is a bus stop directly outside the hotel to take you into side these run every 10 minutes and it is 1€50 each way per person or a taxi is 10€. Side is worth a visit although the shops are more expensive here than those near the hotel.
Overall I enjoyed my holiday but I would not return to this hotel, the royal dragon up the road is far superior in my personal opinion.
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- Also Known As:
- Paloma Beach Hotel Side
- Paloma Beach Side
- Side Paloma Beach Hotel