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“Fabulous hotel!!!”

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Paloma Oceana Resort
Ranked #10 of 227 Hotels in Side
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Fabulous hotel!!!”
Reviewed 22 August 2014 via mobile

We have returned from our second holiday here and again it was great. The staff in the seasons restaurant were really lovely and loved our girls. We stayed in the hotel and rooms are lovely. All the al le cartes were fab particularly the Turkish with stunning views. Pollys kids club staff again were great same staff as last year the main guy is crazy and the kids love it!! With fabrice who is always busy but always has time for you!

Recommend anyone to go

Hamshaw family

Stayed August 2014
Helpful?
4 Thank Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 25 August 2014
Dear Kerry H,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

Our Polly Kids Club team work hard to put a smile on your little ones faces, playing, exploring, and keeping them active to create lasting holiday memories.

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,164 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (257)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2014

As I sit in one of the villas writing this on our last day I have to say what a great time we have had once again in this Hotel, feeling very sad to be going home. All the staff have been fab and made our stay very welcoming. This is the second time we have stayed in the Villas and have to say both times have been great and would very much like to return. I am one of a party of 30 and as a group we have been more than accommodated within the the resort especially the restaurants. We have also been a regular with Billy Wassersport who are situated on the beach by the Paloma and would certainly recommend their trip on the speedboat to see the turtles and have a swim. The entertainment staff have been fantastic too and the beach party with the log fire was an excellent night, just a shame they only put it on once a fortnight!!.. My kids loved the Lion king show. I again have some excellent memories of this holiday and would like to thank all the bar staff ( in the villa bar and the piano bar) all the waiters, cleaners and Natalie, the Hotel concierge who have done everything to make our holiday great and not forgetting them in the spa, as all my family experienced Turkish Baths..

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 27 August 2014
Dear Donna B,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

It was a pleasure to welcome you and your party back to our Hotel and we are so glad that you enjoyed your time here with us.

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucester
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 August 2014 via mobile

Finally got round to writing review. We did upgrade to the larger room in the main building and glad we did. Room was fab, people were extremely friendly and resort was well laid out. I would say the food was slightly below the 5* as it seemed to be same old thing but guess that most hotels are same. Loved it. Met new friends and going back in 2 years time. A few to mention who made our holiday Natalie in customer relations and Emrah Serin and Metin Bordn in the piano bar.

It was or first trip to Turkey and I was very apprehensive-but so glad we made the choice thanks to Joe at Co-op travel Gloucester.

Stayed July 2014
Helpful?
1 Thank tabntrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 21 August 2014
Dear tabntrace,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are glad that your first trip to Turkey was so enjoyable. We have many different areas serving food throughout the day to give guests a wider choice of what and where to eat, however we are sorry to hear that this did not meet your expectations.

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 August 2014

Stayed at the paloma oceana from July 24th till august 7th, 2 adults, and a 13 and11 year old girls. I take my holidays seriously and spend a LOT of time deciding where to go, and the oceana paloma turned out to be exactly what it said on the tin!!! Fantastic and spacious clean accommodation in a family suite overlooking the pool, plenty of different bars and restaurants to choose from and plenty of activities for both children and adults if you are so inclined. All the staff we encountered were fantastic especially the bar, children's and entertainment staff who work tirelessly to keep everyone happy. Drinks were great, large choice of cocktails, food also varied, well cooked. Only little niggle was it would be helpful when the restaurant is busy to have a head waiter pointing out empty tables. Also self service drinks in the restaurant would be a bonus. Great shops outside where you can have a nice stroll and bag a few bargains. Would I recommend this hotel - absolutely!!!

Room Tip: Family suites are fab
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank BEZZA1510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 18 August 2014
Dear BEZZA1510,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

Our Various Bars and Restaurants allow our guests the choice of not only where to eat and drink, but what to eat and drink, with mouthwatering cocktails to get you in the holiday spirit!

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2014

Just returned from this fabulous hotel and had a great holiday again! We got upgraded to family connection rooms which were lovely and spacious and gave our 2 older children some independence.
All staff at the hotel are amazing but special thanks to Natalie the guest relations lady who is just lovely- genuine, friendly and really helpful. Also 2 fantastic waiters Kazim and Mustafa who went out of their way to help and make you feel special. The kids loved the teenage club and Emrah was amazing!
Cant fault the hotel but the food was not as good as last year but still fantastic.
Was also great to see the general manager everyday making sure everything ran smoothly and speaking to guests.

Room Tip: book in family connecting rooms or main hotel as bungalows fairly small
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank 132sally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 14 August 2014
Dear 132sally,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are glas that you enjoyed your holiday here with us and that our staff went out of their way to help you during your time here with us.

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gravesend, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 August 2014

We have just got home after a fantastic holiday at the Paloma. We decided when we booked to upgrade to a Lake Villa and it turned out to be a great decision. The Villa was lovely and was set in its own gardens with its own pool and bar. Also included was 24 hour free room service. However, even without this added bonus we know we would have had a wonderful time at this resort for the following reasons. The service of all of the staff was amazing and in particular the bar and restaurant waiting staff who worked incredibly hard and were courteous at all times. The premises was modern, clean and in no way tired. The choice of food was perhaps not as varied as we have had at another all inclusive Turkey resort previously but the standard of the food was great. This included the al la carte restaurants which were by far the best we had experienced at any all inclusive resort. Also the evening entertainment whilst nowhere near West End standard was far better than I have seen in my many foreign holidays over the years.

There are two negatives which I will alert people to as they are worth noting but do not let them put you off as despite these we did have a fantastic holiday and would recommend this resort.

Firstly on our second day 27 Euro's went from our living room table. The hotel took this seriously when I reported it and carried out an investigation but to no avail. As I know my family did not take the money, someone must have and it must have been someone with access to my room. They did say that sometimes money left on tables in the rooms is deemed to be a tip but did concede that 27 Euro's on day 2 of our holiday was excessive. I felt they should have simply accepted my story, paid me the back 27 Euro and moved on but then I guess this would have been admitting a theft by their staff so I can understand their position. However, someone took the money and therefore my advice is not to leave any money laying around in your rooms.

Secondly, whilst our stay was unaffected, a number of guest at the Villas either did not have Vilas allocated to them on arrival and had to down grade to a lower grade room with an offer of Euro 1000 until a room became available or were asked to down grade their room before the end of their holiday to make room for new Villa guests, again with compensation offered. For me this is the only reason I would not return to the Paloma as if I had upgraded to a Villa at the time of booking I would 100 percent want one and they do seem to have over booked this season and look to deal with customer disappointment on arrival by offering cash amounts and other gifts. For me my two week summer holiday is sacred and I do not want anything to spoil it and if it was my family that suffered I would have been furious.

Again having said all this we had a fantastic time and we would recommend that people go. All we would say is do not leave money laying around and also please confirm the availability of the Villa if you book one before you go as they seem to have got the bookings in a real mess.

Room Tip: If you can afford it upgrade to a Lake Villa - they are amazing.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 12 August 2014
Dear John L,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are so happy that you and your family had such a fantastic holiday here with us. Our Lake Villa rooms are designed to make your holiday that little bit more special and we are glad that you made the most of all of the benefits that come with these spacious rooms.

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 August 2014

We arrived at this hotel on Sat 19th July for 2 weeks and travelled as a family of 7, it was excellent from start to finish. We had a standard bungalow room for 2 adults and 2 children and after reading reviews were really worried about the size, we needn't have been there was plenty of room for all of us. The whole of the hotel was spotless and you really did feel as if you were getting a 5* service from all areas. The staff were fantastic and we found them all so helpful, I think it is really down to how you treat them.
Breakfast, Lunch and Dinner were fantastic with so much choice. Lovely fresh salads, pizzas, cooked chickens, jacket potatoes for lunch the list is endless. All the pools were spotless and our children loved the slide pool, everywhere had lifeguards so they felt really safe. The beach was lovely with plenty of beds available and a lovely breeze, we spent most days here.
All in all a fab holiday with loads to do, didn't want to come home.

Room Tip: Don't be put off by standard bungalow rooms for 4 they are plenty big enough.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
6 Thank Kag40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalomaHotels_TURKEY, General Manager at Paloma Oceana Resort, responded to this review, 12 August 2014
Dear Kag40

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We have many 8 different room types within our hotel to suit the various needs of our guests and we are glad that you found your room comfortable for you and your family.

We would like to thank you once again for spending your holidays with us and are looking forward to seeing you again in Paloma Oceana Resort.

Best regards,

Arif Atak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paloma Oceana Resort

Property: Paloma Oceana Resort
Address: Ilica Mahallesi 1. Sokak, Kumkoy Mevkii Side, Side, Manavgat 07330, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Side
#5 Romantic Hotel in Side
#6 Family Hotel in Side
#7 On the Beach Hotel in Side
#8 Spa Hotel in Side
#8 Luxury Hotel in Side
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Paloma Oceana Resort 5*
Number of rooms: 482
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, TripOnline SA, Expedia, Hotels.com, Priceline, Odigeo, Travel Republic (UK), Traveltool, S.L.U., Hotel.de and Evoline ltd so you can book your Paloma Oceana Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paloma Beach Hotel Side
Paloma Beach Side
Side Paloma Beach Hotel

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