Me & my bf stayed here for 4 nights,I had tried to book for a week but wasn't possible online,I spoke to someone on monarch site who said the hotel was closing rooms to guests after the 4 days, if I booked the 4 day our flight back wasn't till 11pm so I was concerned about keeping the room on, I rung the hotel they assured me I would be able to keep room on. When there 3 x I went to reception to sort it they said come back Thursday (day of departure) and Thursday they told me I couldn't keep room on due to a conference, very disappointing. No shower rooms for guests just the two grimy showers in the Turkish bath, not a 5 star customer service. We were the only English in the hotel but most staff spoke enough English to communicate, rooms were very nice carpets instead of tiles which was a luxury abroad,nice big bed,there was a dirty towel on the dressin table when we walked in and our patio door lock was broke which is concerning,room 3118 I think. Food was repetitive, couldn't get into a la carte Italian there was no one in at all but they said they were fully booked all night. I had a massage I think treatments are too expensive for the surroundings rooms not private or soundproof. Waterslides and little theme park are good, entertainment poor. Hotel was further out than I thought it would be we didn't try walk the beach way as there was no path on it and to walk on the sand would be slow! Side was a nice place but I felt they are not fond of the English in that resort and a lot of things are priced in euro. The staff at this hotel try their best and if they're not smiling that's because they are faced with rude obnoxious Germans 24/7! The beach area was nice but cheap sun beds. I wouldn't return for a short break it was nice but not 5 star
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- Also Known As:
- Sueno Hotels Beach Side Hotel Side
- Sueno Hotel Beach Side