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MARTI Myra
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Reviews (1,179)
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Reviewed 2 November 2011

Booked at the last minute for a much needed family break. Transfer 2 hours. Resort found to be just what we needed although some bar staff not very customer friendly and glasses dirty. If you are taking children do not allow them far from you, no matter their age. We found certain staff (technical cleaning employees) very keen to befriend our children, to the extent of following them repeatedly into the toilet facilities or about the pathed area near to the kittens, where one of our children was inappropriately approached and an incident occurred which resulted in management involvement. Management took the report seriously as it is advertised as a family resort and appropriately dealt with one of the staff reported. Children should certainly not be on their own at any time during your holiday.

Room Tip: We chose a higher floor apartment as the resort is within a wooded area.
  • Stayed: October 2011, travelled with family
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9  Thank richard d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

We went to the Marti Myra hotel on a recommendation from the Thomas Cook sales man, who we trusted, as he said that it’s a fantastic family resort and would be ideal for us to celebrate our wedding anniversary. We booked to stay at the Radisson Blu the night before the flight and splashed out on a Suite (well worth the extra cash!). Flight was good but the transfer from the airport was over 2 hours. Being a Diabetic traveller I was starting to worry how much longer the transfer would take. When we eventually arrived the hotel looked lovely. We were treated to a drink while we waited to be escorted to our room. We were driven to our room on the back of a golf buggy which was lovely as the rushing wind was cooling after a hot days travel.
Our room was horrid. What I would like to say about the room would not be published, so horrid will have to do. I don’t think I have stayed in a worse room, and believe me I have been in some horrid places. The room was a health hazard; there was mould and dry rot everywhere in the bathroom. The wall sockets were hanging off; there were bare wires on the dryer in the bathroom. There was an open sewer grate in the bathroom which was razor sharp and stank of sewerage. This smell got everywhere and we could smell it on our clothes when we went out.
We met our Reps Neil and Julie the next morning to mention about the state of our room. Before I could mention the problems Julie said it the accommodation that you are complaining about isn’t it. She apologised but said that they would arrange a room move. I argued the fact that the rooms on the web site and brochure do not meet the standards that they are giving to the holiday maker. We were told that we would be moved the next morning.
1 week later we were moved rooms to a deluxe room. It seems that the photos on the web site and brochure are deluxe rooms but it’s not stated as such.
The Thomas Cook Kids club was tiny as this was just a small room at the back of the mini marti. My 6 year old son loved it and Charlie worked hard to keep all the kids entertained.
We found it hard to get a sun bed each day unless you were out before 07:30. Security around the pool was great as many of the other guests just left camera’s and books on the sun beds – no one touched them – you would see them be placed on the beds before breakfast and someone may sit on the bed at about 15:00 when it’s a little cooler. It’s a strange sensation sitting in the middle of tens of empty sun beds with only books, cameras and towels for company.
The Beach is sharp. It’s more like builders hard core and we struggled to find any sand or pebbles. The only safe way to navigate the beach is to use the board walks. A strong must is good beach shoes if you want to go in the sea. The Sea is not as clean as in the Med or the UK so be aware of this.
The evening entertainment is okay but not very well organised. One night there was a magician which was good but he managed to set fire to the curtains. No one seemed bothered until it was about 6 feet tall then all the people just stampeded out of the theatre.
The Food was good and was a highlight of the holiday. We found that all the Restaurant Staff are working their hardest to clear the tables while taking grief from the Russians. We found a very nice and helpful waiter called Husain. He would find you a table and clear it for you. We wrote a staff comment card as we wanted his boss to know how hard he worked.
Would we go again? NO NEVER AGAIN. For the +£3500 we paid we would rather go to Cuba 5* All inclusive. This is a 2* Hotel at best unless you pay more for the Deluxe rooms then is a possible 3.5* hotel. It’s loosing points on hospitality cleanliness and safety. People say a holiday is what you make of it. Believe me we did try our best...

Room Tip: Request a refurbished room or pay the concequesnces.
  • Stayed: August 2011, travelled with family
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17  Thank gary j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2011

Just got back. We went as a family of 10 kids aged from 10 to 6m and the children loved the pool and there were loads of free sun beds. The rooms were clean and had every thing you need. Food was great as had lots of choice even for the fussy ones. Would go back to the hotel as fealt welcome by staff.

  • Stayed: October 2011, travelled with family
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2  Thank LUCKYSMILE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2011

This hotel has a fantastic pool and beach, average romms, but all the other is disaster!

Rom are not cleaned well
Waither are aragant and lazy( du not prepare and clean the tables eaven for tip)
It is Ideal for Russian drinkers and ...............

It was my 3 rd stay in Turkay but IN this hotel
NEVER AGAIN!!!!! IF yOU PAY ME!

Room Tip: Demend a room in block 13, 11, or 17
  • Stayed: September 2011, travelled with family
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1  Thank bogdan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2011

We have just got back from this wonderful hotel, september 2011, and we wil definatly be going back again next year. our children loved this hotel, plently for them to do during day, i had actually to go look for them as i hadnt seen them for hours and they were happy playing darts, the thomas cook kids club were brilliant and friendly. the food was excellent and the animation team were very good, plently to do for every age, the staff were friendly and helpful. not many english people there, but that didnt spoil our holiday at all, the only problem we had was, sometimes the pool staff served the russians rather than ye self who were first,other than that i will be back next year

  • Stayed: September 2011, travelled with family
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3  Thank martine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MYRGR, Guest Relations Manager at MARTI Myra, responded to this reviewResponded 10 May 2012

Dear Guest

Thank you for taking the time to complete a review.

We value your comments and feedback and of course look forward to seeing you again at Marti Myra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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