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“absolutely discusting,holiday from hell”
Review of Ozka Hotel

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Ozka Hotel
Ranked #70 of 155 Hotels in Kusadasi
Liverpool, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“absolutely discusting,holiday from hell”
Reviewed 17 July 2010

plz plz plz stay away from hotel,it was that bad,travelled with spouse and daughter,wot a waste of money,wudnt put my worst enemy in that hotel,poor rooms,cupboards hangin off wardrobes,light fittings hanging off ceilings,rock hard towels that never get changed same as bedding,1 toilet roll per day that you have to constantly ask for,never toilet rolls in reception area either,toilet floods in reception area aswell,1st 2 days we were in dungeons downstairs,we call them that because theyre that bad,absolutely discusting,then asked rep to see manageress as i wasnt 2 pleased and we had to wait 2 days to get a pool view,was abit better but not that much,food was vile,proper turkish breakfast with flies all over it,had to live on boiled eggs as they were wrapped in a shell,had to also smuggle drinks and crisps in as we wasnt allowed to bring anythin else in as we had to buy from hotel,if caught you had 2 pay v.a.t on items,proper terrible that,over all i wud definatly go back to kusadassi but definatly not that hotel,beware no matter how cheap it costs.

  • Stayed July 2010, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
3 Thank bigbaz27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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England
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 July 2010

I have just returned from the stunning resort that is Kusadasi, I am a frequent visitor here and have stayed in many hotels. This is one experience that I shall definately NOT be repeating. We arrived at the Ozka Hotel after a long journey at 6am and paid the extortionate price of 70lire for one week of air conditioning, (almost double the price we normally pay). We were shown to our room, and on initial inspection it looked ok. After the long journey we went straight to sleep in the cardboard sheets and awoke sweating very soon after. The air conditioning was not working and despite our attempts of cleaning the air filters (as they were inch think in dust), pressing every button on both the unit and the remote, no joy. We politely informed the manageress of our dilemma to which she replied 'Not my problem!' (a phrase we became accustomed to on this 'holiday'). We complained daily and eventually involved the Thomas Cook rep who was extremely helpful. This went on and on, and on our last night we were FINALLY moved to a room where the air conditioning worked (HORRAY!). We enquired about a refund as we initially paid for a week's air conditioning and received one night, and that familiar phrase again (NOT MY PROBLEM!). The manageress then said to us, 'If you are not happy you can leave'. The air conditioning was atrocious but not life threatening, like the live wires hanging from the ceiling and the plug sockets hanging from the wall. There was mould around the bathroom window and the towels were crispy and grey.
I appreciate this was a cheap holiday, but as I go so frequently to Kusadasi I always choose cheap holidays. This however is NO excuse for the rudeness and poor customer service this 'manageress' possesses. I would definately recommend the resort itself to anybody but if I ever see the Ozka Hotel again it will be far too soon. You have been warned!!!!!!!

  • Stayed July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank KusadasiLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kusadasi hotels

Nottingham
Level 5 Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 June 2010

The service at the hotel was absolutely fine and the staff were pleasant and helpful ,but to be fair we hardly saw any other guests so there was not much atmosphere. The benefits of this though were that it was a really quiet and peaceful hotel (despite the door locks being archaic and noisy. The breakfast is a minimal Turkish breakfast ie, bread, eggs , cheese, olives ,tomato , cucumber and jams, tea and coffee. That's it. I dont know what children would be expected to drink. ?You have to pay for any other drink. ! The view from the hotel rooms and pool area is fantastic.The air con and safe deposit cost us either 70 or 90 TL ,total cant remember exactly but we really needed the aircon .There were a few more guests the day before we left so perhaps things may liven up.The reception areas,TV area and pool area look quite nice for a budget hotel and are fresh,clean and bright. It is a bit of a shock when you enter the room for the first time and see the old wooden furniture and the bathroom with mismatched tiles and trickle of a shower.However it is clean and hot water was always available.. As the weather was absolutely fantastic we were not in much.The location we found was fine as we like a walk and the steep hill was good exercise.If you do not like the walk the dolmus stops right outside the hotel door. Get the number 2 which heads up the hill and it will take you round the corner and then down into the town. The dolmus come literally every couple of miutes and are only 1.50 or 2 lira. To go town by walking ,go straight down the hill .If you walk left from there you will come to the town in about 15 ish minutes. There are bars and restaurants on the way and we mostly found these to be cheaper than in the town. In the town there are absolutely loads of shops and restaurants and bars.The food really varies .Some is excellent and some is tasteless.A large beer is mosly around 4TL and main meals vary from about 9 through to 25 with around 12-15 as an average.I though the wine was quite expensive cheapest i saw was 16 TL and we paid from 20 TL and on one occasion 35. Its not really too much hassle re restaurant and bar people trying to drag you in compared to some places as they are very friendly and mostly polite.There is absolutely loads to do in and around and the dolmus can get you to ladies beach number 2 into town and then number 5 from there to ladies beach.(Just ask around and people will tell you where to get them.)Ladies beach is lovely and the whole area of kusadasi is very pretty.There are a couple of waterparks and also Ephesus is easily reached by tour operators or by taxi. The taxis may not be the best option as you have no guide. If you visit Ephesus you really need an umbrella or a hat for shade it is absolutely boiling and there is very little shade. We really enjoyed the place and may revisit as we didnt have time to do all we wanted in one week.The hotel served our purpose ,no real complaints, we would possibly go back but would book independantly for a better deal.Liked the fact that it was abit of a stroll back from the restaurants at the bottom of the hill but this may be too much for some people who dont enjoy a walk however dolmus and taxis are everywhere so easily available.I would recommend the hotel if the price is cheap.Food available at the hotel too up until about 11 pm i think but not a restaurant as such.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M.Grainger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ozka Hotel

Property: Ozka Hotel
Address: Turkmen Mah. Enver Reis Cad. No 20, Kusadasi 9400, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Hotel Style:
Ranked #70 of 155 Hotels in Kusadasi
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — Ozka Hotel 3*
Number of rooms: 62
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