The Belish a lovely looking building but not so Grand, off season when the pool is being repaired and the water in the Spa pool could use a little heat as it was as per the Hotels web site heated but cold.
We emailed the Hotel in advance of our arrival,as we were part of a group with a request for a room with a decent ideally good sea view. On arrival, were given a low floor with a balcony that looked in on the pool being repaired, you could see the sea by straining. Returned to the desk and asked for a better view and was allocated a higher floor room. See the photographs to guage if you feel the views could be improved on.
Unlike others when Dining we had waiters that were very helpful and had basic to good english with ready smiles and an eagarness to please which kind of offsets the lack of being allocated a room with a decent view in the first place.
Our Room was acceptable but no glasses in the bathroom, no additional pillow available nor the complimentary bottle of water we were given in the other hotels on our tour. Was not prepared to "front desk" again as to get them on the basis of the resolve show when we asked for the better view
The Food in the Kassandra Main Buffet Restaurant a delight for the Vegetarians but not a great variety in the Mains, desserts selection was also in need of improvement.Not at all sure the Roof top a la carte Vinea Restaurant was operative it was locked when we tried to enter to take a picture
Our Tour Bus was only let in if we had luggage to on or off load. A good looking hotel with a web site visual but like it's closed supermarket and with mainly swim accessories and suncreames on the shelves -little or no actual food, not a described.
It was out of "real season" yet it had a good through put of tour parties at least 100 guests or more a night so no real excuses.
Our Tour with the Travel Department was excellent and overall great value for money and the Drinks and Wines were not too overpriced. They only had a very limited amout of choices available from an extensive wine list the night we arrived in white wines but we happily drank what was available. I assume we would have paid lots more if not on a package but to return it would never be at full price, it just would not be worth it unless the sea is fantastic in August
Still some of the staff really did care and might not get the support they deserved.
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