On the day we arrived we learned the staff had poor English. But thought they must know enough to get by. We wer proven wrong on the most part.
In our room we wer greeted with a smell from the toilet which kept waking us all night and stayed all week. We complained and they only said they won't move us. They refused to give us spray so we had to buy our own. We complained to out wings abroad rep the next and she said she will fix it for us. But nothing was done.
There was one very friendly and fun bar man, other then that the staff did not mix with holidayers. The receptionist sat at her desk chatting on the phone all day. She refused to call the rep or a taxie for other holidayers and said nothing other then no.
The Turkish night was highly reccommended. But was a total let down. The poor belly dancer ha to dance to poor quality music which kept cutting out and we could tell she was angry. She neither announced herself nor said goodbye. We didn't even notice her come in wer surprised to see her. Then mr spoon man came in and he was the worst thing ever. All he did was dress in sparkles ad wear a silly had shout hey hey and clapped giant spoons. We did the most of it. He got us up to play the spoons. It was rather boring for us who took part not a mind the ppl who wer only watching. He then had the cheek to ask for tips at the end of his "act". We wer told there would b more acts then that but no one turned up and no one announce it was over. We waited for ages. We paid €30 for s""te. Even the food was bad. I was sick for the night. And I had been eating Turkish food all along so it wasn't that.
There are 2 pools but only one gets used as the other is deeper. It's too small for people who don't know each other to share. The first mornings breakfast was lovely. Fresh omelettes and coffee from a machine as well as Mellon and bread. Every other day there was no omelette and only jar coffee. So water melon every morning and bread. Although the hotel was full and breakfast was busy. I heard two customer talk to the bar staff saying how they did not like dinner at all. We stayed one night and it was more like a snack.
The hotel is 5 min walk from ladies beach which is a must see and a one hour walk from the town. The dolmus stops right outside.
If you want to go on any trips I recommend you don't buy with the rep. Go to ladies beach and ask for slim jim. He gives good deals and if the bus leaves u behind he will get you there. Two couples got left behind when we went to adaland. When we said it they refused to wait. One couple booked on beach and got free transfer and the other booked with rep and had to pay 50tl to get there themselves. The receptionist wouldn't call the taxie.
After complaining about our room we had to stay there for 4 nights before they moved us to another hotel, blue sea. A sister hotel. We had payed for air con and safe for the week and didn't get the money back. We wer told we got moved for the complained but it turned out they wer moving lots of ppl to make space for a wedding. They told us we would hav free transfer back to the hotel for airport pick up but we had to arrange and pay for this ourselves.
Over all it's a fine place if u have no problems, otherwise ur screwed. Avoid unless u need a very cheap place. Although I'm sure you might get better for similar.
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