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“An Interesting And Enjoyable Hotel With Some Little Quirks”

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SENTIDO Marina Suites- Adult Only
Ranked #2 of 155 Hotels in Kusadasi
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“An Interesting And Enjoyable Hotel With Some Little Quirks”
Reviewed 19 June 2014

My wife and I travelled here with Thomas Cook from Manchester in mid June 2014. The very late arrival of the flight meant we missed the evening meal. We were checking in around 10.30pm. Upon check in we were given a welcome drink, a litre of water and a cheese and tomato sandwich in lieu of the said evening meal!

The hotel was still asking for £20 deposit (for those staying one week) for breakages very much without the agreement of Thomas Cook who say (via their rep) that they are attempting to get this quirky matter sorted out because it is not what their customers are liking. They hope to resolve the issue through discussions at a management level soon!

I had read all the reviews of this hotel on Trip Advisor prior to coming and I was very much hoping to get one of the high up, even numbered pool-facing rooms which everyone mentions so I e-mailed the request about three weeks previous. Sadly though, they were not able to accommodate us so we ended up with one of those rooms with ‘the wasteland view’ out over the much less attractive opposite side. However, there is a bonus since the higher up of these ‘less interesting rooms’ do get the both the early morning and the later evening sun! After a very short while we ignored the view and enjoyed basking in the golden rays of the sun at both ends of the day- priceless!

Of course all the actual rooms themselves are excellently appointed with full tea/coffee facilities, mini bar, superb flat screen TV and fast, free wifi. The network proved to be relatively quick during our stay and it’s available in room, not just in public areas. Photos can be uploaded to Facebook with ease although there were times when demand was high and upload speeds lower.

The rooms feature a long rectangular living area, separate bedroom and really rather flash toilet, sink and shower room with which we were most impressed. The hotel provides a range of toiletries, bathrobes etc. I can’t recall a bathroom area as luxurious as this in any of our recent other hotel stays. Most people ought to be quietly impressed I think.

Everything in the room was always extremely clean and the facilities were serviced/cleaned every day. Clearly the hotel has invested a great deal in its refurbishment and I believe they have created the kind of environment people will really enjoy.

The front lobby is attractive and all the staff try to be as pleasant and helpful as possible. In fact we were struck by the overall friendliness of the Turkish people working in Kusadasi as a whole. Our holiday was filled with helpful smiles which you don’t always get in more popular European tourist hot spots.

The pool area was delightful especially in the mornings when there was more than enough room for everyone who wanted to soak up the sun. The whole place actually felt rather exclusive. I did wonder whether many holiday makers were sleeping in and not surfacing until later? In the afternoon numbers by the pool definitely built up as you would expect at the beginning of the high season in June but it was never over-crowded.

There was a short welcome meeting by the Thomas Cook rep which was a low key affair really, covering all the normal items. Tours can be booked and paid for in sterling, Euros, Lira or by credit card. At the moment the £ sterling is strong so it’s in demand.
Just outside the hotel is an external tour operator, Ada Vegas which offers some trips at a greater frequency than Thomas Cook so we booked two with them, Ephesus and Samos, the nearest Greek island. They collect you from your hotel so it’s very convenient.

The restaurant is on the 3rd floor and has a wonderful outside terrace meaning people can have their meals al fresco in the glorious morning and evening sun. The service in the restaurant is ‘evolving’ with some issues which still need to be addressed. I believe this is the first season that the hotel has offered half board arrangements having previously only catered for B and B. Nobody checks diners and records them as they do in the Spanish buffet systems. There is no price list for drinks and, for some reason, bottles of wine cost the earth. However, local beer, water and wine by the glass are much more reasonable eg. large Tuborg, large still water and a glass of white wine came to 18TL.

They prefer people to give their room numbers so that drinks are added to a running total to be settled upon departure. Other reviews mentioned people being charged for beverages they hadn’t actually had so, to avoid this, we insisted on paying cash. They were quite accommodating about this although it’s not their preferred way of working.

The quality of the food itself will be something people may have different views about. Certainly there is a huge choice at breakfast and diner. Their deserts are superb (5 star quality) as other reviewers have said. There’s such a lot to choose from so people with a sweet tooth are very well catered for.

There are plenty of items to make up a ‘salad course’ for starters. Some of the offerings have been fashioned like little sushi parcels with a great deal of effort taken in their presentation. There’s always a soup option as well.

It is probably the main courses which people will have most issues with. In our experience they varied in quality and temperature from day to day. Some items were perfectly cooked and hot whilst other items could be luke warm or even cold. Some meat options might be described as ‘burnt offerings’ whilst others were simply perfect. I had clap cold fish one day. I think it would be fair to say that there’s no real consistency in the quality of the main courses at this stage. I imagine the staff will get it better as their experience in half board catering grows.

The waiting staff are however really lovely and do always strive to please. They are polite and courteous. The dining experience was, in my view, a little quirky but in a positive kind of way. It was generally smiles all round so don’t let my review of the food put you off staying at this delightful hotel. They do put many different options on so you will find you can pick and choose what to have.

Since the hotel is adults only there are no rowdy children. I was struck by the overall quietness around the pool and in the dining room simply because of the absence of youngsters. People wanting a really good rest away from the kids will appreciate this feature of the hotel. Of course the location of the Sentido Marina Suites is extremely important and it scores a perfect ten for that. The resort has lots of atmosphere and, in this hotel, it’s all right on the doorstep. We were struck generally by the politeness of the local people who seem to know how to make their tourist guest genuinely welcome.

There’s a great deal to experience in Kusadasi with shops galore, the port area and older town further back. There are two small mosques which visitors can freely enter. Simply follow the instructions posted outside eg. Remove footwear and cover the body respectfully.

A major reason for choosing this resort might be the proximity to the ancient city of Ephesus, only 20 miles away. This is a very major and important historical site so it will be on every culture vulture’s list. It does not disappoint and it will make an impact on history buffs.


I would definitely recommend this hotel for its fabulous location, clean, modern room facilities, good free wifi network, attractive pool and sunbathing area along with staff who strive to please and do their best for you. Fussy eaters (and vegetarians) may have some issues with food quality as I mentioned earlier.

There are also large numbers of semi feral dogs in the resort and, during the night, they tend to become noisy and agitated. Their constant barking was a feature of having a room located on the non-pool side.

However, most customers will appreciate that this hotel does represent extremely good value for money. We paid less than £800 for two in June 2014 which represents tremendous value for what we actually received. This price does include an extra discount for having purchased to holiday in a Thomas Cook flash sale though.

Room Tip: Even numbered, pool facing rooms
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  • Stayed June 2014, travelled as a couple
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Helpful?
6 Thank paultasker6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear Paul
Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.
Sorry to hear that about your delay at your first day and 50 € deposit is charging for extra expenses such as food and beverage during your stay and this money is refundable.
We are glad to hear that you were happy with our room facilities,especially the cleaning service.We will pass your kind compliments to our housekeeping team.And special Thanks for you detailed observations which makes us improve our service.
It was also pleasure to see your amazing pics from our hotel.
We look forward to the pleasure of welcoming and serving you again at Sentido Marina Suites.

Best Regards
Metin Zenginer
General Manager of Sentido Marina Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 June 2014 via mobile

Very clean big rooms,delicious food,very good location,very nice view from the terrace while enjoying a meal.I had a best weekend break ever.I will definatly recommend to anyone who wants to relax and enjoy the town as you can walk to anywhere from the hotel :)

Stayed June 2014, travelled with friends
Helpful?
2 Thank ebru2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear Ebru,

Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.

We are glad that you enjoyed in our hotel and terrace restaurant and ensure you to pass your kind compliments to our staff.

We are looking forward welcoming you again in your next trip to Kuşadası.

Best Regards

Metin Zenginer
General Manager of Sentido Marina Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mid Glam South Wales
Level Contributor
99 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 31 May 2014

I have to agree with previous reviews that the re furbished hotel offers excellent facilities, but no one has mentioned the £50 or 50 euro cash deposit that you are asked for when checking in to cover 'breakages'. If this was a 18-30 hotel then I can quite understand there may be 'accidents' but as I booked this as an adults holiday with Thomas Cook, I feel this (refundable) deposit is unnecessary and could eat into some peoples spending money.
Check in was quick, passports photo copied there and then therefore doing away with having to leave them at reception. Shown to our room after a complimentary drink and given a litre bottle of water. Rooms excellently appointed, plenty of storage space, free use of a safe in the wardrobe. ceiling fan in bedroom. Separate lounge with air con unit (free) a mini bar in fridge and wall mounted TV, small balcony but enough for 2 chairs and table comfortably. Lovely bathroom with large shower, which gets quite slippery so maybe a wall mounted hand rail may be a useful addition. Lots of shower gels, also dental kits (travelling tooth brush and tube of toothpaste) and shaving kit. Pool towels in room on arrival, and large, firm bed. Lots of cushions on the bed and counterpane, which after the first night were never made up on the bed again so took up room on the window seat. Tea/coffee facility provided but sachets of tea/coffee not always left, not up to the chambermaids apparently, someone else comes into the room to check on mini bar use and may leave coffee or may not.
Reception and pool areas immaculate kept, no fighting for loungers but its not peak season yet so might be a different story later in the year.
The system for paying for food and drink needs more work as several people were being charged for things they hadn't had, I was charged for taking a bottle of wine from the mini bar, which I had not, another guest was charged for a can of soft drink, which she had put into the fridge after buying it outside, some were charged for food they had not eaten.
I felt the dining room let the hotel down slightly, while it has a superb view over the marina there was no one to greet you on arrival or take your room number, anyone could walk in. Whether you get asked if you'd like a drink with your meal was hit and miss, the main courses were dull and uninspired and the soup was a bit repetitive although the desserts were very good.
But all in all we had a lovely break and would recommend this hotel

Room Tip: No view at the back of the hotel so ask for a room with an even number.
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  • Stayed May 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank BluebirdFACup08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear BluebirdFACup08
Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.
It is great to hear that our suites exceeded your expectations. We are also happy to hear that you’ve enjoyed your time in our comfort rooms.
Hope to see you again! We are taking your suggestions really useful to give you better service next time.
Best Regards
Metin Zenginer
General Manager of Sentido Marina Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 May 2014

Just returned. From this beautiful. Hotel. It has been refurbished To a very high standard suites are big and you have a separate.bedroom pool is lovely it's in a good location overlooking the marina from the top floor restaurant. Rooms are facing pool if you have an even number mine was 106 on the ground floor overlooking pool but can be a bit noisy from staff in morning and other guests if you like a rest in the afternoon this hotel is in a good location about a five minute. Walk to the market shops where you can haggle a bargain food at hotel was on ok but main course hit and miss but the cakes were to die for, my only criticism. Is the noise from the bar next door had a live band and was so loud take your ear plugs if you go to bed before 1,30 but this wasn't the hotels fault and it is right in the town but I loved the hotel and resort loads to do great boat trips from a place next to hsbc bank cheap 45 lira for both of you and was all day with drinks and lunch. Bus to ladies beach are about 4 lira for two. So it's a great place to stay

Room Tip: High floor even number
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  • Stayed May 2014, travelled as a couple
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    • Service
Helpful?
7 Thank evy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear evy b,

Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.

We are delighted to learn that you enjoyed your time with us and that we achieved our aim of ensuring your holiday to be both relaxing and memorable.,
It will also be our pleasure to pass on your compliments to our related members of staff who assisted you well during your stay,
We look forward to welcoming you back very soon to the Sentido Marina Suites

Best Regards
Metin Zenginer
General Manager of Sentido Marina Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
91 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 26 May 2014

I have just returned from this wonderful hotel and will definately return in the future... i have stayed in various Hotels in Kusadasi and this is by far the best.
Front desk man was an absolute star and a huge asset to the hotel, lovely friendly check in and a cocktail for us all... Shown to wonderful fresh clean and spottless suites with a lounge area and a big double bed with duveys!! (this is not something you always get in turkish hotels) mini friend chargeable but room to store your own water etc.. lovely large shower and nice toiletries.
No money is needed to be carried around in resort as you sign for all drink/lunch and at checkout just pay your bill for all food and drink purchased during the day and in the restaurant at night.. After checkout you can still buy drinks/food and pay cash. Very good prices for food/drink and the cocktail of the day was only 12lira (just over 3quid)
Beautiful restaurant wih views over the new marina area and out to the Cruise port, lovely food and the desert's are to die for!! at breakfast you can ask for a fresh omlette or the basic eggs/toast/fresh fruit/cereals were available.
Only a 10minute walk up to the centre of town with loads of shops and bars for a snack or drink and a excellent market to barter round on a wednesday, We also found a lovley restaurant for lunch and drinks called the casablanca which was very cheap and had wonderful friendly staff..
Only stayed here for a short time but am already looking to book for next year.

Room Tip: all rooms are amazing
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  • Stayed May 2014, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
9 Thank Hayley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear Hayley
Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.
It is great to receive such positive comments about our hotel and services, your opinion will lead us to a better quality of service.
Thank you once again for staying with us and we are looking forward to see you in your next Kuşadası trip.
Best Regards
Metin Zenginer
General Manager of Sentido Marina Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chorley Lancashire
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 May 2014

Previously self catering apartments this is now a half board 4 star hotel. The suites which comprise of a seating area with chairs, sofa and TV with separate bedroom are spacious and of good quality furniture and size, especially the rooms with even numbers which overlook the pool area.
The hotel is on the main road 5 minutes walk from the centre and opposite the new marina shopping and eating centre which is also upmarket. There are several restaurants within a few yards of the hotel, and a small beach 100 yards away.
The hotel has been successfully refurbished over the winter and is of a good quality, but is new to providing half board facilities and their systems need to be better but the staff are in the main willing, helpful and friendly.
We enjoyed the 10 day break apart from the flight times from Manchester, but that is a Thomas Cook issue, not the hotels.
Can recommend the hotel, and many of the other guests (not all British) were re-booking for next year, we prefer to try different places each year.

Room Tip: With even numbers on the 3rd or 4th floors
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank FrandMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear FrandMa

Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.

We are happy to hear that you liked our new design and refurbishment.

We look forward to the pleasure of welcoming and serving you again at Sentido Marina Suites.

Best Regards
Metin Zenginer
General Manager of Sentido Marina Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 May 2014 via mobile

Good location ,recently refurbished,good sized rooms everything new,lots of small added touches which makes you think nice hotel.The staff couldn't do enough for you.my review on the food is very subjective some people liked it some didn't,the cold section and the desserts were wonderful the hot food for me was hit and miss,considering the abundance of fresh vegetables in the market place the main course dishes were disappointing but this fact would not stop me from returning to this hotel.Small amount of noise from music bar next door also lots of stray dogs roaming kusadasi which should be sorted out

Stayed May 2014, travelled as a couple
Helpful?
6 Thank alberdetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metin Z, Yönetici at SENTIDO Marina Suites- Adult Only, responded to this review, 8 July 2014
Dear Alberdetravel

Thank you for choosing the Sentido Marina Suites for your holiday and for your feed back on Trip Advisor.

We are glad to hear that you enjoyed in our hotel.Your Your recommendations will lead us to give you a better quality of service.

We look forward to welcoming you again.

Best Regards
Metin Zenginer
General Manager of Sentido Marina Suits
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENTIDO Marina Suites- Adult Only

Property: SENTIDO Marina Suites- Adult Only
Address: Ataturk Blv, Kusadasi 09400, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Kusadasi
#7 Romantic Hotel in Kusadasi
#11 Family Hotel in Kusadasi
Price Range (Based on Average Rates): £
Hotel Class:4 star — SENTIDO Marina Suites- Adult Only 4*
Number of rooms: 86
Official Description (provided by the hotel):
Small, exquisite and with a new look: welcome to the SENTIDO Marina Suites-Adults Only! The comfortable and newly-renovated hotel for adults (16+ years) is located on the Turkish coast in the town of Kusadasi, just a few metres from the beach and the picturesque yacht marina with its shops, restaurants and bars. Location The hotel is situated in the centre of the town of Kusadasi on the Turkish Aegean coast. Just a few metres from the hotel lies the marina with countless shopping and entertainment options as well as a public beach. Kusadasi is also an ideal starting-point for a trip into the history of Turkey. A visit to the ancient and nearly fully preserved port city of Ephesus, just 20 km away, should not be missed on any account!•Accommodation The hotel has 86 modern and well-furnished rooms spread over five floors and offering maximum comfort. All the rooms have air-conditioning,WC and shower hair-dryer, telephone, safe deposit box, satellite TV, and balcony with view of the pool area with waterfall or of the attractive garden (standard fittings). Suites: The 41 sqm suites offer space for maximum three people and comprise a bedroom. ... more   less 
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Also Known As:
Paloma Rina Kusadasi
Hotel Paloma Rina

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