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Beáta D

Vacation

4.0 of 5 bubblesReviewed 17 Oct 2019
It was a good holiday in Turkey!
It is a nice hotel, kind staff, great food, and amazing view from the pool :) It was a good choose. And thank’s for Maria and Katerina for a lot of fun and informations!
Date of stay: October 2019
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali S, Yönetici at Citys Hill Hotel, responded to this review
Responded 23 Nov 2019
Dear Guest,

Thank you for choosing us and your precious feedback.It is our main pleasure and priority to please our guests.Where we were happy to meet your wishes and make a stay as comfortable as possible
Hope to see you here again in our hotel any time you want.

Kind Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,423)
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Reviewed 17 October 2019

Good food, kebabs are the best. Poolside entertainment is good fun, always chatty and smiley team. Good group of pranksters. Hotel is what you pay for...but great time overall! Bar could be open a bit later but lots of options in town!

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Ph_is_for_pharmer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali S, Yönetici at Citys Hill Hotel, responded to this reviewResponded 23 November 2019

Dear Guest,

Thank you very much for taking the time to share your positive holiday review about in Panorama Hill Hotel.We are very happy that all you expectations were fully met and that you enjoyed your time here to fullest.Your kind and motivating words will ofcourse be shared with all department staff.
It would be our pleasure to welcome you here again in the near future,for many more lovely holiday experience.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2019 via mobile

Excellent team plenty of entertainment for all ages. Thanks Katya, Jarry and Maria. Panorama hill not bad hotel. The entertainment team is well below par. Friendly staff and atmosphere, really amazing view.

Date of stay: October 2019
Trip type: Travelled with friends
Thank mark h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali S, Yönetici at Citys Hill Hotel, responded to this reviewResponded 3 November 2019

Dear Guest Dirt2074,

First of all we would like to thank you for choosing our hotel and for your feedback.
Thank you very much for your exciting description all in our Hotel.
We are always on a way for extra ordinarily work in our hotel. Description like yours are extremely worth full for us and all staff members. Kind of those letters are confirming all what we try always to do that our wonderful guests are happy all time.

We are looking forward to see you again in our hotel.

Kind Regards

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Reviewed 16 October 2019

Panorama hill brilliant hotel with good and friendly entertainment team. Food is good but not a lot choice. Not far from centre near 10 min, but to go to good beach will take near 30 min. Very clean place.

Date of stay: October 2019
Trip type: Travelled with family
Thank Marg29479
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali S, Yönetici at Citys Hill Hotel, responded to this reviewResponded 23 November 2019

Dear Guest,

Thank you very much for your outstanding words and so much praise for us. That makes our work extremely worth full if kind of this satisfaction is reached!!
We are very happy that your holiday was nice here.
We hope that we can see you here again.


With Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2019

this is not a four star hotel more a two star we paid extra for sea view and balcony the view was spectacular the balcony was so tiny you could not sit out the pool and sunbed area was spotless the staff round all day cleaning...the rooms were a good size but not enough storage no drawers at all so had to live out of our suitcase when we arrived the last persons showers things were still in shower so obviously it had not been cleaned now the food awful same everyday no hot food at all even cold chips disgusting my husband lost eleven pounds in weight and I lost five pounds do we need to say anymore the location was a bit far out of the town you had to get the bus nothing round about shops bars

Room tip: the view is fabulouse
Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
Thank sokak85tn206
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali S, Yönetici at Citys Hill Hotel, responded to this reviewResponded 23 November 2019

Dear Guest,

First of all we thank you for your effort to share your personal experiences.We truly regret to read that your expectations were not fully met.Our goal is to ensure that all our guests have a good holiday.

We would like to point on some of your feedback;as you can see in other positive comments,you can also read that our meals are also highly praised by our other guests.Our buffet,has a variety of dishes that are generally praised,sorry to read that it does not suit your taste..Our hot food buffet has a heat setting.Foods are stored at the requıred temperature.

You can be sure that the hotel rooms are cleaned every day and if there is any problem with the room, housekeeper does what is necessary.You can always contact the guest relation or reception desk in case of any questions or problems during your stay,in order to solve any problem as quick and convenient as possible.

We welcome negative comments as well as positive comments.We know that everyone has different expectations.The feedback of all our guests is very important for us,so that we can see which points need more attention and where we can improve ourself,so that all our guest can enjoy their holiday to the fullest.We wish only satisfied guests,because your holiday joy and relaxation are very important to us.What we try always to do that our wonderful guests are happy all time.

We have a lot of guests coming to our hotel twice a season.We hope,like our regular guests, you prefer the Panorama Hill Hotel again to offer you better holiday memories.It will be a pleasure to serve you during your stay to make your holiday special.

With Kind Regards

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Reviewed 14 October 2019

My friends and I have been in Panorama Hill for 1 week for the first time and we like the vacation here very much! The location of the hotel is rather nice (the view is nice especially at the evening time), food is fresh and delicious, animation team works very good and trying to do their best for an unforgettable vacation here.

Date of stay: October 2019
Trip type: Travelled with friends
Thank Cenkk478
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ali S, Yönetici at Citys Hill Hotel, responded to this reviewResponded 23 November 2019

Dear Guest,

We thank you for your positive rating and share your review about our hotel on Tripadvisor.We are very pleased that you felt comfortable with us and were satisfied with our services and the hotel staff.Thank you for being our guest and giving us the opportunity to give you a nice vacation time.The wishes of welcoming you again .

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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