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Tusan Beach Resort
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Reviews (1,820)
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506 - 511 of 1,820 reviews
Reviewed 17 April 2014

As a family holiday it's great. Peaceful and relaxing. Hotel facilities are 10/10.
Kids club was a major disappointment (below average - very poor) but this maybe due to the fact that we stayed towards the end of their off peak season and water parks were closed too.
Food.... Lots of variety however found to be too much of the same dishes everyday...
Staff...... Reception staff helpful but serving staff miserable, hardly got a smile out of them and communicating with them was difficult.
Cleanliness 100% can not be faulted.
Would I return...... Yes.... But during peak season.

Room Tip: Definitely sea view room is best. Down to personal choice I think.
  • Stayed: April 2014, travelled with family
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1  Thank Solemanj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tusan_Beach_Resort, Guest Relations at Tusan Beach Resort, responded to this reviewResponded 25 April 2014

Dear Solemanj

Thank you very much for taking the time to write a review regarding your stay at our hotel. We are happy to read that you fully enjoyed your time with us. We would be more than happy to welcome you back to Tusan Beach Resort Hotel for another peaceful and relaxing experience in the near future.

Best regards,
Tusan Beach Resort GR

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Reviewed 15 April 2014

This hotel is by far the best hotel I have ever stayed in......everything is organised.....clean...crisp....the entrance and lounge is like a ballroom dance area out of a james bond movie with a live classical band playing. People asking you whether they could get you anything to drink. ....I was amazed....and ive travelled a lot.


The food was delightful......the scope amazing.....now the rooms.....wow wow and wow.....dont know what the negative reviews are about....they clearly must have gone to the wrong hotel. Rooms are modern ...crisp clean....bright....flat screen tvs....beautiful shower room absolutely amazing. ....trimmed and neat and spic apoc wonderful.....cream by bottom and call me a buscuit....ignore all negative reviews this is an amazing resort.....forget five star this is in 6 star territory by a good margin.

  • Stayed: April 2014
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4  Thank AzimFazil123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tusan_Beach_Resort, Guest Relations at Tusan Beach Resort, responded to this reviewResponded 25 April 2014

Dear Azim Fazil 123

Thank you for choosing our hotel to spend your vacation in Turkey. We are pleased to receive your positive feedback and feel encouraged by your kind words of appreciation. Glad to hear that you were happy with your accommodation, and that we were able to exceed your expectations. We once again take this opportunity to thank you for your time. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.

Best regards,

Tusan Beach Resort, GR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Tusan Beach Resort is a incredible hotel that is managed extremely well with very friendly staff.

We were a group of 4 adults & 4 children of whom are 10, 8, 7 & 5 and spent 10 days here on the all inclusive basis.

Here is some information on the key things people want on holiday which I hope you find helpful;

Rooms - very adequate, extremely well decorated with sufficient space. We had a lake view which was lovely, there are sea view options for people who prefer to sit out but we didn't ever sit outside on the balcony.

Pools - 2 main pools - a quieter one for the miserable buggers & then the bigger one which is the fun place to be. Music is played all day and the animation team keep all guests entertained with various activities.

Animation team - AMAZING! Especially Freda, it was her first day at Tusan on our first day and she was an absolute gem throughout the holiday. All 4 of our kids loved her and she is very much a "mummy" sort of person, 30 years experience within hotels which clearly shows by her efforts here. By far the best entertainment staff member that I have ever come across.

However, all of the others, Axie, Murat, Junior and the 2 new girls were also brilliant but generally entertained the adults & as football isn't my thing I cannot really comment on them.

Food - This was the only downfall to me, but it's because I like a good English meal. I struggled to take to the food but there is sufficient choices and everyone else in my group enjoyed it.

There is also food 24 hours a day.. You must eat at the pizza/burger bar down stairs by the beach, everything is homemade and this is something I enjoyed.

Drinks - Plenty of choice, local beer is good. Cocktails are phenomenal. Kids cocktails and soft drinks available. Kids could go to the bar and get their own drinks as the staff where very friendly around them. Plenty of choice with extremely friendly and super efficient staff.

Beach - Amazing - Long enough to have a brisk walk, Got a private Jetty which the kids enjoyed as we could see the fish - bar right next to it - staff working all day - extremely clean and clear sea.

Cleanliness - Hotel was immaculate - everything was kept clean and the cleaners seem to work every hour of every day - Restaurants are also immaculate which is achieved by the waiters who I must add are very friendly and can't do enough for you.

There is a bus to town, 10 mins away which costs 70p each. There are some lovely little playgrounds. We never ate out as we didn't need to but it was lovely to see all of the boats docked up and experience the turkish nights.

Overall there is nothing I can fault this hotel on. Every member of the staff work exceptionally well and are friendly. Even the duty manager is a very nice guy who said "hello" every day.

Shame on the moaners who "nit pick" ont he size of the dining tables, or the lack of service or choice of food. You want the Ritz then pay for the ritz.

If you want a good holiday with lots to do and which has a brilliant atmosphere that is presented well then Tusan is your place.

Tip - Fly to Izmir if possible as transfer is only 40 mins or so. We flew to Bodrum and had a 2 hour transfer which is ok as it was a private minibus as opposed to a coach.

Room Tip: I am led to believe only half of the hotel has been updated therefore I would advise to ask for a deluxe room which is one of the newer rooms. I cannot comment on the older rooms.
  • Stayed: April 2014, travelled with family
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6  Thank Lancashirelassz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tusan_Beach_Resort, Guest Relations at Tusan Beach Resort, responded to this reviewResponded 25 April 2014

Dear Lancashirelassz,

Thank you for taking the time to share your positive experience on Trip advisor.
I am delighted to read that you enjoyed your stay with us and you were satisfied with our services, Staff, Rooms and hotel facilities.
Thank you very much once again for staying with us and we look forward to welcoming you back again in the near future.

Best Regards

Tusan Beach Resort, GR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Been to Turkey a couple of times and the hotels have let it down...not this time. 8 of us, 4 adults and 4 kids ages between 5 & 10 all had a great time. A beautiful hotel in a beautiful setting and just the right distance from the 'noise' of the town center. The hotel was quiet and there was/is still work going on to prepare for the 'season', however, this wasn't an issue and the animations team did a good job of putting on entertainment. Axie, Leah, Murat, DJ Junior and particularly new arrival Freda all deserve special mention. There were no concerns when the kids were off playing with them and they kept us informed of changes. Plenty for adults as well, enjoyed the footy at 5 although the Turkish lads don't like a tackle :-).
POSITIVES....
Food - great, varied and top quality. Even the guy that does the omelettes in the morning was close to cracking a smile after 10 days.
Beer - Tuborg, Great. Serkan in the main bar is a real hard worker taking care of everyone.
Pool - bit cold early on ( had to break the ice off to get in first day! Staff had been ice skating )
Room - clean, modern, more than adequate.
People - mixed bag Turkish, Germans, French, Dutch, Belgians...English. All friendly.
NEGATIVES.....
Gymn - not well equipped and insufficient weight for a gymn rat who still wants to train heavy on holiday ( sad I know ).
Bed - I like a hard bed but they are TOO hard. My back started to ache and it took a while to realise it was the bed.

We will be going back same time next year. - hope this helps.
Andy

  • Stayed: April 2014, travelled with family
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3  Thank andytodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tusan_Beach_Resort, Guest Relations at Tusan Beach Resort, responded to this reviewResponded 25 April 2014

Dear Andy Todd,

Thank you for choosing our hotel to spend your vacation in Turkey. We are pleased to receive your positive feedback and feel encouraged by your kind words of appreciation. We are glad to hear that you were happy with your accommodations, And that we were able to exceed your expectations. We once again take this opportunity to thank you for your time. It was our pleasure to have you as our guest, and we look forward to do so again.

Best regards,

Tusan Beach Resort, GR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

We stayed here for 1 week at the beginning of April with our 2 children age 13 and 9. After reading some shoddy reviews we were unsure what to expect. I can honestly say the hotel is stunning, our bedroom was more than big enough for 4 of us and spotlessly clean. Very modern and cleaned every day, maids left towels in various animal shapes which the boys loved. Hotel is not huge that you would get lost and we found everything easily, well laid out. Animation staff were fantastic, lots on everyday for adults and kids - thank you!! Aura Spa is beautiful and the staff were very friendly and helpful. Buffet restaurant was large, good food and efficient waiters. We will def be going back next year!

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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4  Thank Nikki13445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tusan_Beach_Resort, Guest Relations at Tusan Beach Resort, responded to this reviewResponded 25 April 2014

Dear Nikki13445,

Thankyou for your time to share your positive experience on Tripadvisor.
I am delighted to read that you enjoyed your stay with us and you were satisfied with our service, staff, Room and our hotel facilities.Thank you very much once again for staying with us and we look forward to welcoming you back in the near future.

Best regards

Tusan Beach Resort, GR

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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