We arrived at the hotel after approx one hours drive from Izmir airport and found the check-in procedure very quick and easy. We were taken by 'golf' buggy to our room and were pleased to find the accommodation in low rise apartments within very attractive gardens which were beautifully maintained.
The room was very good, clean and well maintained. The aircon was included in the price but was quite noisy and I was woken frequently in the night to turn it off because it blew straight on to my face. The mini bar was chargeable and very expensive so we recommend you don't use it all all - if you want drinks buy water from the local shop outside the hotel complex as it's cheaper and take drinks from the hotel bar up to your room if you wish. I definitely recommend you pay for a safe key - all rooms had their own safe as previously in a different resort we had money taken from our room. There is absolutely no need to carry anything around with you once in the hotel complex as everything is inclusive and I found it liberating not to carry a handbag everywhere.
The turkish loos are the best in the world - with their inbuilt bidets - no need for toilet paper and you are so clean afterwards. We were confused as to whether you could put toilet paper down the loos as in previous trips to Turkey we were definitely told not to and to use the bins next to the toilet - but in this hotel nothing was mentioned and lots of people in the public loos did actually put paper down. We continued to use the bidets instead - much more hygienic. One criticism of the check in procedure - we were given very little information about the resort, where to find things, what things were on offer in terms of entertainment and where the evening entertainment was, what exactly was included in the all-inclusive package and we had to find these things out for ourselves.
There was a main Efe's restaurant which provided excellent food - a huge choice to suit all palates and well cooked. The emphasis was on international food and so if you are interested in an english cooked breakfast or steak & chips - this is not the hotel for you! if you are prepared to try the wonderful array of salads, turkish cuisine, grilled meats and fish and are willing to embrace new things you will undoubtedly enjoy it. We thought the food fabulous. For breakfast you could have omelettes freshly made to order, a whole array of pastries and croissant, porridge, cereals but we thoroughly enjoy the typical turkish breakfast of feta cheese, olives, tomato, cucumber and bread! The coffee was good and plentiful!
Lunch could be either an open air grill (chicken kebab, turkish pizza (pide) or italian pizza with chips, salads which could be eaten in the snack bar behind the pool bar or to go inside the main restaurant for a huge selection from the buffet. The problem was the tendency to eat too much and it became a bit too like the evening meal. But the quality was great! Evening meal consisted of a huge selection of cold and hot foods. There was an outside grill which served, kebabs, meatballs, fish, roasted joints of beef, chicken, turkey so one could have eaten a full sunday dinner with potatoes, carrots, cauliflower, peas and gravy! Lots of turkish, italian, chinese style foods. Low calorie, diet food, a small kids buffet but luckily my daughter is not fussy with food and tried everything!
Lots of fruit for dessert but also a wide selection of turkish baklava and cakes which we found too sweet and sickly so tended to avoid. Throughout the day a lady made turkish pancakes in a hut by the pool which were great. The main problem with the restaurant was the demand for tables and it was not always possible to find a table which meant wandering around the restaurant with plate in hand trying to find somewhere to sit! Not ideal! The waiters worked very hard to keep tables cleared and available. Drinks were available free throughout the service. There were 2 a-la-carte restaurants which actually weren't a la carte. You had to pay a 3 euro booking fee each and you chose your menu. We went to the Sofra restaurant for the turkish night and were the only diners. The waitress was very attentive and the food was excellent but there was far too much and we came away feeling very uncomfortable. The panorama restaurant is on the bay and has superb views but the night we booked was too windy and spoiled the evening. The food was supposed to be Thai but it wasn't - it was more like Chinese and was disappointing. The wine was better quality though and the waiters were attentive. It was nice to be waited on and not be in the cafeteria style service of the main restaurant.
The bar served Efes beer which is great and a range of local alcoholic and non alcoholic cocktails, coke, sprite etc. There was no shortage of local alcoholic drinks but they were haphazardly made and you didn't always know what was in them. Sometimes they were made so strong as to be undrinkable. The bar men were perhaps the most unfriendly of the hotel staff and their experience was mixed. We found one we liked and always went to him - his cocktails were the best and he appreciated our attempts at speaking turkish.
The pool was great but had a proportionately smaller shallow end than deep end. it meant that the deep end was often empty and I was able to swim lengths every day, whereas the shallow end did get a little crowded. The water was quite salty - a high amount of minerals in it. The slides were open 2 hours in the morning and 2 hours in the afternoon and were great fun! These kept our daughter occupied for ages - one of the reasons we chose the hotel.
The animation team were great (all except one young man who was quite offensive and we actually complained officially about him). Everyone else was delightful and worked hard. I enjoyed the morning exercise and the step aerobics in the evening. I even enjoyed doing the club dance around the pool during the day. You could take or leave the activities and there was no pressure on anybody to do something they didn't want to do. The evening entertainment was a bit mixed and a little child like but again the children enjoyed it and so if they're happy.....
We actually found English guests in the minority - most were Belgium, French or Turkish and it was a task initially to find someone for our daughter to play with - but we succeeded and met up with some lovely families with whom we spent the remaining holiday and enjoyed evening drinks. We had a fun time with lots of laughs.
Kustur has its own private beach accessible from an underpass which was clean and lovely and the sea was safe. we had great fun jumping the waves. the canoes and pedaloes were free but my husband, daughter and newly found friends paid to go on a speed boat trip around Kusadasi where they snorkelled and jumped into the deep sea. There is a pool bar and a shop.
Kusadasi is a 10 minute ride on the Dolmus - 2.75 TL per person, definitely cheaper than a taxi (15TL) We enjoyed Kusadasi - it was clean and buzzing and the people were friendly. There wasn't too much hassle from shop owners (less than previous holidays) and it was possible to pick up some cheap bargains on designer clothes. Interesting to see the cruise ships. Pigeon Island wasn't up to much. We like to wander away from the tourist areas and see where the locals live and of course everything is cheaper - they like to speak english and appreciate it when you try to speak Turkish. We went to Ephesus which was amazing but would not recommend getting a guide - we paid 130 TL and only found out once inside you could buy Audo guides for 10TL each. We also went to Pamukkale which was about 2 hours away - this was great but very hot. Definitely worth seeing but did not enjoy the enforced stops to Textile shops and Onyx shops. Went to Selcuk the local town which was enjoyable and enjoyed a cheap lunch which was delicious.
The only down side to the holiday was that all three of us got diarrhoea at some stage. My daughter was suffering badly on the last two days and started vomitting as well. Don't know what caused it could be the ice in the drinks or a combination of heat, tiredness. However, we had suitable medication with us but it's easy to buy stuff at the pharmacist over the counter.
We had a fantastic time at the Kustur Club and would definitely recommend it to people. It was great for families - we saw no bawdiness or drunkenness, it was immaculate and friendly. It was a shame it was a bus ride to any shops - would have been nice to be able to wander out into the town at night, as it was we spent every night in the hotel. I don't know whether we would go back as we like to try new and different places but our loved our time at Kustur.
- Official Description (provided by the hotel):
- Kustur Club Holiday Village is an unique holiday club spread over a 170 acres of land where the turquoise blue of Aegean sea blends into a huge forest of pine trees with beautiful spring flowers that is proud of serving five-star accommodation and catering services since 1966. Club Kuştur is only 4 km away from Kuşadasi town center and distance to Izmir's Adnan Menderes Airport is only 70 km. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, LoveHolidays, Hotels.com, HotelQuickly, Cancelon, Agoda and Evoline ltd so you can book your Kustur Club Holiday Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Kustur Club Holiday Village Hotel Kusadasi
- Kustur Hotel Holiday Village
- Kustur Hotel Kusadasi