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“PERFECT PLACE TO RELAX”

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Kustur Club Holiday Village
Ranked #14 of 155 Hotels in Kusadasi
Certificate of Excellence
Reviewed 24 May 2014

Following our stay at 485 no. family room, my modest opinions are as followings ;

GENERAL OPINION : Indeed, I stayed here 7 years ago and once tried.. I found the hotel more renovated, but of course there are still some shortages to be done gradually.

LOCATION : It's quite easier to find it if u follow Selcuk-Kusadasi both old new roads. As it's holiday village, it covers so big acreage and includes perfect ecology and fauna. Excellent tree/plant smells and animals ( even squirrels around ) alike paradise.

ROOM : We stayed at the family room. However, they are quite far away from activity area.. For me, it's great as I like to walk, but tiresome with children. Inside of the room is not perfect and should be immediately renovated. Also, only 1 entry digicard is given for 1 room, so should be at least 2 to be shared in btw parents.

STAFF : Indeed, the best priority of the hotel is its staff. Some shortages are forgotten by their wholehearted approaches and supports. However, I noticed an organiation/managerial shortage amids staff.

ACTIVITIES : Generally, all activities are well satisfied. ANIMATION TEAM is so good-willing, but weak and should be immediately reinforced. Ah before I forgot, Turkish night was extraordinary one.

FOOD/BEVERAGE : All hours of the day, you can find food and beverages. Breakfast, Lunch n Dinner food/beverage portfolios are quite large n delicious. However, main restaurant is small and not available to meet all guests. Even we stayed at not-full season, we had free-table finding troubles. Also, Falez beverage machines are totally useless since nobody likes the quality.. So, suggest Kustur to resume them with better quality ones.

LAST REMARK : Even with some shortages, we had perfect stay there and we are willing to taste it again asap.

Room Tip: If you are not big family, modestly suggest you garden rooms...
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  • Stayed: May 2014, travelled with family
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Thank SUNSEEDMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahar T, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 7 June 2014

Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village.Your comment is very important to us to constantly improve ourselves, We will be very glad to treat you here again.
warm regards

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139 - 145 of 1,664 reviews

Reviewed 19 May 2014

As soon as my husband and I arrived at kustur club we k ew we had made the right decision. The reception area was lovely and the staff extremely helpful. We were shown to our very large room with a very nice balcony.
The rooms are a maximum of 2 stories high, all set in wonderful gardens, which are immaculate.
The food choice is incredible. Food is available at all times including a midnight feast.
The only disappointing aspect was the spa which you could use the sauna and turkish bath for free, but, the massages and proper turkish bath with rub down were very expensive.

Room Tip: All rooms are brilliant
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  • Stayed: May 2014, travelled as a couple
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2  Thank katherineTurkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahar T, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 7 June 2014

Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village. We would like to thank for this feedback. "Thank you"! We will be very glad to treat you here again.

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Reviewed 13 May 2014 via mobile

Just got back from kustur club, 6 of us friends went we was the only few asians that was there so if anyone saw us then its us lol customer service was great and food was on another level! Loved every but of it!!!!!! Water polo was the best

Stayed: May 2014, travelled with friends
Thank meatball1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahar T, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 17 May 2014

Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village. We would like to thank for this feedback. "Thank you"! We will be very glad to treat you here again.

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Reviewed 13 May 2014

This was the second time we were there. Everything was perfect again. Food, accommodation, friendly service, entertainment, grounds and gardens, weather, etc. A number of staff recognized us again. Murat Yesil (Head Security) was/is a real host. He helped you with all kind of advise, how/where to go places and always willing for a chat, when needed. Even a visit to the Hamam was an sensational experience. This trip we learned more about the culture of Turkey. We want to go back straight away!

  • Stayed: April 2014, travelled with family
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1  Thank Skyfall2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahar T, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 17 May 2014

Dear Guest,
It was a great pleasure for us to welcome you at our Hotel Kuştur Club Holiday Village. We would like to thank for this feedback. "Thank you"! We will be very glad to treat you here again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

After being transferred to this hotel from panoramic hill we were in for a amazing holiday from the second we arrived the staff were amazing.
The grounds in which the hotel are in are so well looked after lovely trees and flowers and with a abundance of wildlife the grounds are immaculate with staff constantly checking.
The rooms are spotless and are cleaned every day to a high standard with fresh towels and a bottle of water every day.
The pool areas are very clean with plenty of sun loungers or chairs there is a children's pool and separate pool with slides that are supervised .
We went on holiday with our 10 year old son who had a amazing time thanks to the animation team and bar staff especially Danny,gigi,didi,speedy and sabine Murat and ethem.
The food is great always something to eat even for the pickiest eaters very good standard of drink.
However, what definitely made the holiday superb, was the warm and friendly nature of the staff. Every staff member was incredibly attentive and you feel that they genuinely were concerned about you and your enjoyment. The nature of the staff gave the atmosphere of the place a very family feel.
Kustur club hopefully see you soon and thank you for a amazing holiday

  • Stayed: April 2014, travelled with family
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3  Thank michelle b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahar T, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 6 May 2014

Dear Guest,
Thank you for staying with us at Kuştur Club Holiday Village and for taking the time to share your views with the tripadvisor. I was so pleased to read your review and that you had enjoyed your stay with us so much. We love receiving reviews from our guests and it really motivates us all when we read such kind words of appreciation
Your kind compliments about our staff will forever be treasured and I will most certainly share your praises with them.

Once again thank you for your review and we look forward to welcoming you back to Kuştur Club Holiday Village soon.

With kind regards

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Reviewed 2 May 2014

After a very strenuous year and a very long time since my last holiday, I was anxious that this holiday would provide some much needed rejuvenation and fun. I can honestly say that Kustur Club Village hotel provided all of that and so much more.

What first struck me was how green and natural the hotel looked.The well manicured trees and the lush green grass, coupled with orange bricked buildings were a refreshing change from the standard sterile looking five star hotels. The hotel and grounds are incredibly clean, with hotel staff constantly checking that equipment is working or whether a fixture is secure. The rooms were spotless and cleaned every day,if you wanted. The staff would also leave a large bottle of water for you everyday, which was extremely helpful. The hotel is also perfectly located, only 15 mins from the town centre.

The grounds have an abundance of swimming pools, catering for all different types of activities and personalities. Children's pool, slide pool, activity pool and a quiet pool. I went on holiday with my four year old son and Mother and we were all able to be entertained simultaneously.

It was all inclusive and the food did not disappoint. There was always a vast array of hot food, salads, breads, side dishes and puddings. Turkish food as well as catering for the not so adventurous with chips and burgers. The restaurant was impeccably clean, airy and bright, with the option to sit outside. There was also a variety of other cafés and bars you could sit at, if you decided that you did not want to eat in the restaurant. We we're definetly spoilt for choice. The drinks were of a very good standard, I was more than happy drinking the local wines and cocktails. You could also get drinks until very late.

However, what definetly made the holiday superb, was the warm and friendly nature of the staff. Each and every staff member was incredibly attentive and you feel that they genuinely were concerned about you and your enjoyment. The nature of the staff gave the atmosphere of the place a very family feel.

A special mention must be given to the animation team, who I felt made the holiday extra special for all of us, especially my four year old. Danny, Sabine, Didi, GJ and Speedy, I could not thank enough. They infected everyone with their enthusiasm and genuine love of their job. They struck a perfect balance of getting you involved with activities as well as respecting your own holiday. The mini club kept my son entertained for hours, the wealth of games that you could get involved with, exercise every morning, archery, Zumba, water polo, volleyball, darts, the list is endless. The friendliness that they extended to everyone, made me feel that even if you went on holiday on your own, you would not feel like you were on your own.
The energy that the five gave to the evening entertainment, made you forget that they had been working all day. The mini disco that they had for the children, followed by further entertainment, simply made each day end with stomach hurting with laughter and my jaw aching from smiling so much and a well contented exhausted child.

I will definetly be returning to Kustur Club Village Hotel.

Room Tip: To be any room is suitable
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  • Stayed: April 2014, travelled with family
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1  Thank Angelique W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bahar T, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 6 May 2014

Dear Guest,

Thank you for staying with us and posting this detailed and thoughtful review. We're glad you enjoyed our facilities and appreciated our staff
We are very much looking forward for your next visit to us soon for another great time with us.


Warmest Greetings from the Kuştur Club Holiday Village

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Reviewed 4 March 2014

Stayed for 9 days in October 2013 after moving from bad experience at Pine Bay Holiday Resort. This was where my holiday started! Staff were fantastic, food was excellent, pools, grounds and rooms were kept spotless and something going on all day, and easy access to kusadasi. See you again Kustur Club you outshine Pine Bay by a million percent. Such a charming resort, loved it!

  • Stayed: October 2013, travelled with family
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3  Thank blondebomb_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaharSelda, Guest Relations Manager at Kustur Club Holiday Village, responded to this reviewResponded 18 March 2014

Dear Guest,
Thank you for staying with us at Kuştur Club Holiday Village and for taking the time to share your views with the tripadvisor. I was so pleased to read your review and that you had enjoyed your stay with us so much. Once again thank you for your review and we look forward to welcoming you back to Kuştur Club Holiday Village soon.

With kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kustur Club Holiday Village

Address: Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Kusadasi
#9 Spa Hotel in Kusadasi
#9 Luxury Hotel in Kusadasi
#10 On the Beach Hotel in Kusadasi
#16 Romantic Hotel in Kusadasi
#26 Family Hotel in Kusadasi
Price Range: £51 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kustur Club Holiday Village 5*
Number of rooms: 450
Official Description (provided by the hotel):
Kustur Club Holiday Village is an unique holiday club spread over a 170 acres of land where the turquoise blue of Aegean sea blends into a huge forest of pine trees with beautiful spring flowers that is proud of serving five-star accommodation and catering services since 1966. Club Kuştur is only 4 km away from Kuşadasi town center and distance to Izmir's Adnan Menderes Airport is only 70 km. ... more   less 
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Also Known As:
Kustur Club Holiday Village Hotel Kusadasi
Kustur Hotel Holiday Village
Kustur Hotel Kusadasi

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