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“Fantastic holiday - lovely hotel”

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Kustur Club Holiday Village
Ranked #13 of 154 Hotels in Kusadasi
Coventry
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic holiday - lovely hotel”
5 of 5 bubbles Reviewed 25 September 2009

Our first impressions of the hotel were excellent as we pulled into the driveway. Beautiful scenery with stunning trees, palms and plants all over the place. I would say this is probably the best hotel in Kusadasi from what we saw on a day out to the town.

ALL the hotel staff were fantastic - so very friendly and so willing to make your stay as pleasant as possible. The restaurant was spotless and the high standards of hygiene were very apparent. Food - delicious with plenty of choice at every meal. You could always get fresh fish (no, not tuna out a tin - which one Brit said she wanted!) every evening along with plenty of meat options and salads. And puddings - knock yourself out!! They are delicious

The large pool was quite noisy but fine if you like that kind of thing - and many people do. We sat by the quiet pool and it was so relaxing.

We met some lovely people who helped make our holiday one to remember - thank you Claire, Dale, Michelle, Andy and of course Lola!

I would recommend this hotel withput any hesitation and hope to go back next year.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanneShaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Cheshire. UK
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 September 2009

Just arrived back after booking this last minute. We have a 19yr old who was not going to turn down a free weeks holiday in Turkey before returning to Uni. We WOULD recommend this holiday had a great time.
HOLIDAY SUITABLE FOR; Families with a wide range of childrens ages, young couples. Singles. If my husband and I had holidayed on our own we would NOT choose the Kustur Club as we like to formal dine in the evening with waiter service, not selfservice.
ACCOMMODATION:: Bungalows of which are either 1 or 2 stories high (no high rise apartments) set in lovely landscaped gardens. Very good location with nice scenery around. Not in a built up area. Each apartment had its own patio. We had superior room (which slept 3) in which there was kingsize bed and a proper single bed (not a put up bed) and was very spacious and Clean . As with most places the bathroom had a little mold stain around the tiles but it was clean. There was some noise at night when people were returning late, however the Kustur Club has its own security guards which rode around the grounds on bikes and sort out any disturbance.
FOOD; Plenty to choose from. The hot grill was great with fresh fish , meats etc. This was all selfservice so if you like waiter service then this is not for you. Some of the food on the hotplates could have been a little hotter, but some days were better than others, but overall the food was good. Go and get your own wine, beer etc as you will wait some time before waiters bring it. There is a plentiful supply of both wine ,beer spirits and soft drinks all of which are fine.. There are 3 other restaurants s a sushi, typical turkish and fish of which we didnt try as I don't eat fish.( you pay a mere 3 euros extra to eat in these which must be booked). The sushi and fish restaurant is in a lovely location overlooking the sea and a great place to see the fantastic sunsets. You can eat throughout the day and have a midnight snack area. Drinks stop at midnight.
ACTIVITIES; Lots and lots for all ages. Kids have their own areas swings, slides creche, small basketball and volleyball areas, mini football and 2 waterslides. Animators brilliant with kids. Mini disco early on in evening.
For teens and adults organised waterpolo, football, basketball, tennis, archery, bowls, volleyball, target shooting. The animators work very hard long hours and are pleasant throughout and found many people joined in the activities. There is a amphitheater in which they put on shows (the usual holiday stuff love it or hate it). Beach is across the road which you access via an underpass. Free sunbeds and non motorised watersports Usual motorised sports payable. Beach nothing much to look at so we stayed around pool area.
LOCATION; Kusadarsi which is the main town and port is 10 minutes away by local bus. The bus stop is directly. outside the Kustur Club and buses run every few minutes. Full of, bars , restaurants, and shops which sell the latest fashion copies of designer makes.( Bargain really hard!!!) is well worth a visit. Dont get taxis if you can help it they will rip you off especially at night . From here you can take a days boatcruise where lunch and soft drinks included in price approx £15. You can swim off the boat as well which is great fun. Beware some trips as they take you unexpectedly to a leather factory on the way back - I was not amused at this.
OVERVIEW: Good holiday, nice location, well worth the money. Do not bother with the new Turkish Lira they DO NOT WANT IT THEY WANT EUROS OR £s.
Transfer from Bodrum airport to Kustur Club 2 HOURS with a stop.
This is a very relaxed type of holiday where you may wear shorts into dinner. However if you like things a little more formal like dressing for dinner and being waited on this is NOT the holiday for you.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WadsworthCheshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Skpayne
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 September 2009

Overall
We are a young couple that was seeking a week of sun and relaxation at a reasonable price, and this holiday did a pretty good job at fulfilling our needs. When booking our trip, and reading reviews about Kustur Club, we read that although the hotel was rated as 5 star, a 3 star rating would be more appropriate. If you go with the expectation of a 5 star hotel, you will be very disappointed. If you go with an open mind, you should be pleasantly surprised.

First impressions, however, were not great… We arrived at the resort at 6.00am only to be told that our room (that we had already started paying for!) wasn’t ready and that we would have to be moved into a Superior Suite until 12 noon, when we would then had to move to our proper room. Unfortunately, we were not the only couple that this happened to - one family with a small child even got moved to a hotel across the road for the night. This was not a fantastic start to the holiday as we just wanted to have a shower, unpack our cases, settle ourselves in and crash out for a couple of hours (having had no sleep the night before due to flight times). Perhaps it would not have been so bad if the hotel had apologised for the situation, but they didn’t.

We did try to discuss the matter in more detail when we returned to Reception so that we could be moved to our proper room, but they didn’t seem to understand what the problem was and why we wanted to be downgraded from a Superior Suite to a Garden Room!!

Our Garden Room was basic, but fine, and was actually better (in my opinion) than the Superior Suite that they put us in for those few hours. Unfortunately, we both really struggled to sleep at night as the bed and pillows were rock hard! I had always thought that I quite liked a firm mattress, not quite this firm though – it was solid, and very uncomfortable! The bathroom had a foul odour (coming from the drains, I think) and large amounts of mould, around the bath in particular. The maid service was a little erratic – i.e. towels changed twice (not three times), and on the last two days of our holiday. There were also a number of cobwebs in the room, behind the door especially, that were there for the whole week. Other than that, the room was great!

Location
The location is fine, however, there are not really any restaurants or bars within walking distance from the hotel. This suited us fine, but may disappoint other guests. Having said this, the centre of Kusadasi town is only a short 15/20 minute bus ride away, and the cost of the bus trip is 2.5 euros per person. Buses run every 10 minutes from 7am through to midnight.

In our opinion, the only downside about the location of the hotel was that it was situated 2.5 hours away from Bodrum airport. Apparently there is an airport nearer to the Kusadasi, but our flights didn’t go there.

Pool
The complex has two swimming pools. The main pool has water slides, an animation team, hot and cold food, a bar and (loud) music. The second pool, the Silent Pool, is quiet and is located further into the complex, and has a small self-service bar area and sandwiches available.

We preferred the Silent Pool, as we just wanted to chill out, but we would quite often go over to the main pool for our lunchtime snacks.

Our only complaint about the Silent Pool was to do with the usual problem of towels reserving unused sunbeds. It really is not much fun having to get up at the crack of dawn so that you can find a sunbed to use! On one occasion, we did see 4 reserved sunbeds at 8.30am that still hadn’t been used by 4.00pm. We felt that this was very unfair, especially as we were unable to find a sunbed to use that day.

Another reason that we chose to sit away from the main pool was so that we were not bothered by the Animation Team, which really is not our cup of tea. The staff from the on-site Turkish bath did, however, persist in touting for business, all day everyday. If you say no in a firm voice (or just ignore them) and carry on with what you are doing, they soon get the message!

All Inclusive
As it says on the tin, almost everything you could want was included in the payment of your holiday. The exceptions seemed to be: meals at the speciality restaurants, freshly squeezed orange juice (a real shame, as the stuff in the restaurant was foul!), the ice creams and your imported beers, wines and spirits. We never found this to be a problem and enjoyed helping ourselves to beer and wine as and when we wanted it.

Food
The complex has a main restaurant which is open for breakfast, lunch and dinner, and operates in a buffet style. The “juice” in the machines is foul and seemed to be a heavily diluted form of fruit squash, and the coffee was no better. Freshly squeezed fruit juice and coffee are available on-site, but at an additional cost. Although the food was, generally, of a good standard, we (very) quickly got bored of the limited variety.

Breakfast: Breakfast was good and there was a good selection of fresh fruit, yoghurts, pancakes, breakfast cereals, croissants and cooked food. The selection of fresh bread was fantastic and there is also a chef outside in the Grill area that will cook eggs for you - either omelette or fried.

Lunch: There were a few choices of places for lunch depending on how much you want to eat. There is the main restaurant buffet which served breads, salads and a section of hot foods. The main pool snack area was where we went for our lunch most frequently - there were burgers, chips, salad, spaghetti, rice and meat every day. This area never seemed to be busy and we could always find somewhere shady to sit. Sandwiches were provided at the Silent Pool, and these were fine also.

Dinner: The dinner buffet consisted of the same variety of food as the lunchtime buffet - there was always the fresh salad and bread, but the cooked dishes did tend to vary. The outdoor Grill section was, generally pretty good, and you could find fresh meat and fish here. They did seem to make a (fairly poor) attempt at doing something different one night, when they cooked oriental rice and chicken.

Speciality restaurants: For a surcharge of 3 euros per person, you could book a table at one of the speciality restaurants (sushi, fish or Turkish). We did see somewhere that you were only able to book for these restaurants once per week, but we don’t know how heavily this was enforced. We went for the sushi and it was fantastic. The restaurant candlelit, table service, and is situated on the rocks, overlooking the sea. The food was brilliant and we wish we had made more use of this facility.

You can also book a breakfast at the speciality restaurant for a surcharge of 1 euro per person. This comprised of the same cold food as the main buffet, but with table service and a more private location. It is worth a try, if just to get you away from the chaotic dinner factory!

Entertainment
As previously mentioned, there is an on-site Animation Team, as with many other resorts. This comprised of some young, tanned and very excitable members of staff running around half dressed making fools of themselves, for your entertainment. I’m sure that they were fantastic at their jobs, just not our cup of tea so we kept out of their way.

Staff
The staff around the complex were always very helpful and polite, and were very good with the young children. The only exception we found were the staff at Reception, who always seemed to be quite abrupt and rude, talking and laughing amongst themselves, and not being particularly helpful either. As previously mentioned, the Animation Team were a continual pain as well, but maybe great if you like that kind of thing!

Other
We did see an area for water sports on the beach, an area for evening entertainment, and Havana Disco, which we think was a night club of sorts. These were all included in the all-inclusive package but we didn’t make use of them.

Would I go back to Kusadasi? Probably, but have no immediate desire to do so. Would I go back to this hotel? No. Would I recommend the hotel to others? Maybe.
The main reasons we wouldn’t go back to Kustur Club is because we found the complex to be too large, with too many people and the food lacked flavour and variety. Overall, a good holiday that fulfilled what we needed at the time, but I have no doubt that we could have ticked these boxes, for a similar price, elsewhere.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skpayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 September 2009

We have just returned from a 7 nights stay at this exceptional hotel which offers excellent service delivery, exceptional variety of food and the best animation team you could ever wish for. This was our first trip to Turkey and what a country Turkey is. I will definitely be returing next year with all my family. We loved the hotel, the staff, the food , the service delivery and the best of all, their animation team, who work so hard and are such professionals who keep the guests entertained all day long, around the pool and the surronding garden areas, finishing with a live enterainment show at the each of each day..... making it a perfect holiday. We would definitely recommend this hotel, the only drawback woudl be the 2.5 hours coach journey to and from Bodrum Airport.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MayaWestLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 September 2009

Just back from a week at the Kustur Hotel.
Was a last minute deal, and I had read a few bad reviews so was abit nervous when we headed off, but we had a great week.
We stayed All Inclusive, which was a first and I would highly recommend it.
The complex itself is very clean, and you find everything you would need on site.
I went with a friend , but I think it's a great place for families. The entertainments team are fantastic, and there were activites on all day, and a nightly show, which was hysterical, all included in the price.
The food is mostly buffet, with lots of choice,the food was definitely better than expected.
The beach is on site, and has a small bar for soft drinks and beer.
I would go back, in a heartbeat, great place and if you fancy a night out Bar street, in Kusadasi is close by and has lots of lovely clubs and bars.

  • Stayed September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liza H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West sussex
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 September 2009

Me and my boyfriend stayed at Kustur from 1st sept to 8th sept and had a very good time!
The rooms were basic but clean. The gardens the rooms were set in were beautiful, and really nice to walk around. There were lots of squirrels which were really cute and if you took a walk at night, you'd see the hedgehogs!
The whole grounds were surrounded by a large wall ~(which didnt ruin the beauty) and the gates were constantly monitered by guards. At first we thought this was a bit extreme but after talkin to people who were staying at other hotels, realised it was to our advantage as there were no stray dogs or cats about nor were there beggers.
In town tho it was a different story and people were quite forceful and intimidating which was a shame as it meant you didnt want to go into their shops.

The beach was good, quite rough on the first and last day, but beautifully calm inbetween!

There were men walking round tryin to get you to go to the sauna which i heard was really good, but we didnt want to do it so we just avoided them all the time!

There was a small photo booth by the main pool, and a guy named Junior (who we befriended) and his mate walked round taking photos - in the pool - in the grounds or on the beach in the sunset! The photos were a bit cheesy but fab and i would deffo recommened it!

The food was good, the bread was always fresh, the always had a slight variation in the menu, which they didnt need to do as they always had plenty on offer!!
The waiters were very attentative - maybe too much sometimes but they always offering new drinks etc.

Alcohol was on tap - and though were not massive drinkers - it was a nice feeling not to have to pay for cocktails and beer!

The animation team were very noisy and a bit of a pain in the bum, but for familys and stuff you could tell they were amazing and the kids loved them especially. They were very vibrant and very involved.

We went on some of the extra things u could do - horse safari, boat trip and to the ephusus temple. We did Ephusus temple first which was very interesting but we ended up with a leather fashion show and jewellery tour after which was a bit stupid. The horse safari next which was oki. At first i wasnt sure if i wanted to do it but the horses were in pretty good condition and they are good horse men. If the horse doesnt want to rear (they do this thing in the sea and take photos) then they dont force the horse. If you are fearful dont stay up front for the gallop. my boyfriend wanted to keep up with me (i was put on the nutty horse) but he misjudged how easy riding is and (baring in mind its his 2nd time on a horse) decided he wanted to gallop too and then couldnt stop. so the horse galloped all the way back with him. (Just really exagerate if you dont want to gallop)
the boat trip was a bit disappointing as the beachs we went too were a bit unclean, but we think it was more from wash up fromt eh current - tho they could have bins around. Also not very good for disabled access.
Teh food on the boat was good tho and it was a laugh.

Over all it was a good holiday and would recommened kustur and the trips they offer.


I would say it was a 4 star as they had a lot of guests at the hotel. If it was smaller scale it would deffo be a 5 star!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bubbly_briony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
2 reviews
4 of 5 bubbles Reviewed 4 September 2009

Excellent place to vacation and enjoy. I storngly recommend it

  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank r_topalova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kustur Club Holiday Village

Property: Kustur Club Holiday Village
Address: Bayrakli Dede Mevki Kusadasi, Kusadasi 09400, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Kusadasi
#7 Spa Hotel in Kusadasi
#9 On the Beach Hotel in Kusadasi
#10 Luxury Hotel in Kusadasi
#16 Romantic Hotel in Kusadasi
#26 Family Hotel in Kusadasi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kustur Club Holiday Village 5*
Number of rooms: 450
Official Description (provided by the hotel):
Kustur Club Holiday Village is an unique holiday club spread over a 170 acres of land where the turquoise blue of Aegean sea blends into a huge forest of pine trees with beautiful spring flowers that is proud of serving five-star accommodation and catering services since 1966. Club Kuştur is only 4 km away from Kuşadasi town center and distance to Izmir's Adnan Menderes Airport is only 70 km. ... more   less 
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Also Known As:
Kustur Club Holiday Village Hotel Kusadasi
Kustur Hotel Holiday Village
Kustur Hotel Kusadasi

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