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“If you want English Food go to Butlins”

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Batihan Beach Resort & Spa
Ranked #11 of 154 Hotels in Kusadasi
Certificate of Excellence
sunderland
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“If you want English Food go to Butlins”
Reviewed 9 August 2010

Having never been to Turkey before we were a bit apprehensive about this holiday. Had a bad start with a 4 hour delay from Newcastle but eventually arrived at Izmir airport and were directed to the appropriate coach. The Batihan was the last drop off with a transfer time of about 2 hours but the time passes quickly as you take in the views in and around Kusadassi. Upon arrival at the Batihan check in took only a couple of minutes and we were shown to our room. We were on the first floor but were overlooking the front of the hotel so had no view, although even if we had wanted it was too hot to sit out on the balcony and so sat in our room with the air conditioning which went haywire a couple of times but was instantly fixed upon reporting to reception staff.
The next morning we went to our welcome meeting and met Rebecca the Rep from Thomas Cook, she gave a very good welcome and advised us of what things to do during our stay. Rebecca is around the hotel for at least 2-3 hours every day apart from when she has her day off. She is very helpful and nothing is too much trouble. She left us notes on several occasions when she had not seen us around the pool to make sure we were OK.
Highly reccomended is a Turkish Bath in the hotel before you start to soak up the rays. It really prepares your skin and feels great and you will get a tan that lasts very quickly without the redness and peeling.
The food was OK if you are prepared to try new things and just don't want to be eating pizza and chips every day. You have to remember that the English are in the minority at this hotel and therefore not a lot of English style food is served. There is always loads of fresh melon, grapes, and peaches available at each meal.
If you want a sunbed near the pool then you will need to be up very early ( we came back at 2am one morning and people were taking their towels out then). We spent most of our time on the beach where you could always find a sunbed. There is no bar on the beach but it is only a 2 minute walk to the pool bar where there are nice shady umbrellas.
On the whole this was a good hotel for what we paid. If you want to stop in the Hylton then you have to be prepared to pay a lot more than this.
The only real downside was the distance into Kusadassi but you can get the local minibus which goes from outside the hotel and costs 2.50 lira (approx £1.25) and runs between 7 am and midnight. There are a few places to eat outside the hotel and on the beach and you can just go for a drink if you want a change of scenary. There are also 2 or 3 supermarkets 5 minutes walk away and a cash point.
TRAVELLERS CHEQUES - you cannot cash travellers cheques in this hotel but they are happy to change stirling into lira.
There is only a 7 day programme for the evening entertainment so by the second week it is a bit naff but ok if you have kids with you. During the day there is the opportunity to take part in various activities if you want but you are never under pressure to take part.
All in all we really enjoyed the Turkish experience but would want to stop in a hotel a bit nearer to the centre of Kusadassi.

  • Stayed July 2010, travelled as a couple
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Helpful?
1 Thank Mr_PeterSunderland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 August 2010

This is the first time we have been to turkey and to be honest has probably put us off going back.everything was fine [good flightand transfer and check in] then we went for something to eat, what a let down,if u like fish,rice and pasta great , if u like chips no chance. my daughter is a fussy eater but all other all inclusive holidays she has found something she likes. In the batihan she ate bread and butter for the first three days until i asked manager for some chips, this is first holiday i have lost weight.The rooms are clean,pool is lovely near to beach ,drinks very limited. Enjoyed ourselves but as i say dont go if u like variety of food and drink as u wont get it here.

Stayed August 2010, travelled with family
Helpful?
Thank goldie067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2010

Just got back after two wks in Batihan would not go back, why ? well few things we tried to hire beach towels and for two days we told come back later or next day still none so we had to buy, air con in room wasnt very good. you only get 1 key card for room so everytime you went out it went off ,you cant even leave your camera or phone charging while you went to dinner because it went off when card came out, FOOD not suitable for irish or english market no food for children ,nuggets,pizza,etc. even for adults it was hard to find something nice ,breakfast was nice but lunch and dinner awful. i wudnt go All Inclucive here just B&B .drink in all inclucive wes local beer and volka with everything ,tea coffee hot chocolate , the pool area was great but i was suprised no lifeguard on duty at all.Entainment team were really brilliant most of staff were really nice ,people should Not be allowed put towels on bed before breakfast it starts at 7am people put them down the night before i saw girl put 8 towels down at 1am in morning i had to get up at 7am every morning to get beds at beach but by that time all beds at pool were gone mostly by germans and dutch people,I heard this hotel was building another 150 rooms for next year and trying to get 5 stars rating , stayed in Tunisia last year All Inclucive food was amazing ,

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
Thank Colette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield UK
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 August 2010

I apologise for the length of this review but it is a full and honest review based on my experience and is solely my own opinion.
This is the third time my wife and i have been to Turkey having stopped in Kusadasi last year. We enjoyed it so much we decided to book with Thomas Cook again but in a different part of the resort and chose The Batihan Beach Resort in Long Beach on an all inclusive basis.
The flight from Manchester to Izmir was very good and upon landing we were directed towards our coach for our transfer to our hotel by the Thomas Cook reps, as we approached our allotted coach we were delighted to see that our rep was a girl called Rebecca who we had the privilege of meeting last year, and she remembered us instantly and greeted us as if we were old friends.
The Batihan Beach resort is a 4 star rated hotel directly on Long Beach and is about 20 mins outside the center of Kusadasi by dolmus for a fare of 2.5 lira per person or 15 lira by taxi, bearing in mind that the dolmus finish at midnight and the taxis charge a supplement of 50% on the fares after this time. The hotel was clean and check in was quick and efficient and we were directed to our rooms and given our all inclusive wrist bands.
The rooms are not huge but are adequate for two people although speaking to some of the other guests with children they were given the same size room with TWO extra beds put into it for a family of 4 and did not have room to swing the proverbial cat, make sure if you are a family of 3 or more that you get a family room (or suite as they are described on their website) as they are double the size of a standard room. Each room has air conditioning at no extra charge or restrictions and this is a godsend at night time when the outside temperature rarely fell below 28C. The balcony’s are small but adequate and i would highly recommend you ensure that you get a sea view room as the sunsets are amazing. One thing to bear in mind is that there are no safes in the rooms but you can put your valuables in a safety deposit box in reception for a charge if you choose.
The Pool and gardens are really nice and there are 3 water slides that the kids will adore, but on the down side they are only open for about ½ hour at a time every 2 hours or so. The animation team are really nice and will keep you entertained throughout the day with games and exercise such as Volleyball and pool aerobics etc and they are not pushy and if you say that you just want to relax they will not bother you, i would however recommend that you have a Turkish bath at the start of your holiday as you will feel great afterwards and it prepares your skin for the endless hours of sun worshiping.
The Good The Bad and The Ugly of the Batihan are as follows
GOOD, The rep, Rebecca, is one of the most helpful holiday reps i have come across. I am not sure how many hours she works but she always seems to be about and makes a point of coming round the pool every day to check that everything is OK and generally have a chat. We did have a problem which we approached her about and she sorted it within the day. The gardens are great and the hotel is right on the beach, the pool is kept clean and the animation team, hotel photographers (Tom & Jerry) and owners of the hotel shops are really friendly. The rooms are kept clean and your towels and bedding are changed daily although some of the sheets are more gray than white.
THE BAD or not so good. The hotel caters for people from lots of countries including, but not limited to Rumania, Holland, Belgium, Germany, France, Russia and the British are a only a small part. Quite a few of the British guests that we spoke to were disappointed with the range of food on offer especially for the children and the repetitiveness of it. I can however understand the difficulties faced by the hotel to try and cater for every nationality and if you are a fussy eater than this hotel may not be for you. It is cheap enough to eat in the restaurants in Turkey and we dined out quite a few times by choice but i do agree that this somewhat spoils the concept of paying for all inclusive. The drinks available from the bars are limited to Turborg Lager and various local brands of spirits all of which i had never heard of and whose quality are a little to be desired, if you wanted branded quality spirits then you had to pay extra so a good idea would be a bottle of duty free and use their mixers if you are fussy about what you drink. They do not serve fresh or even concentrated fruit juice only some sort of cordials even at breakfast time which is not good. They sometimes try to serve you drinks in plastic glasses which is all well and good if you are taking them to the pool area but is totally unacceptable if you are having an evening drink while watching the entertainment
THE UGLY The biggest problems with this hotel is by far is the ritual of reserving sun beds with towels, unless you are prepared to come down to the pool in the middle of the night (we met people coming down as we returned from a night on the town at 2.30am) you don’t stand a cat in hells chance of getting a poolside sunbed. This must be annoying for parents with small children who need to keep an eye on them while they are in the kiddies pools. I, on principle have never reserved beds before in my life but unless we were happy laying on the grass every day somewhere near the back of the gardens i had to go along with the flow and reserve them whenever we went for breakfast, i draw the line at getting up when sunrises to do so. What is the most annoying is the people who reserve 5 or 6 beds with towels and don’t actually show up until 3.00pm to use them or just show up and remove their towels in the afternoon and don’t use them at all. The other major downside of the hotel is the surly staff, these are the waiters and bar staff that clear tables and serve you drinks at the bar. Not once in 2 weeks did the waiting staff acknowledge us with a “good morning” or even a smile when we came down for breakfast and the bar staff look as though they are doing you a favour when they serve you. Serving in rotation with the first come first served basis does not exist. Any business is only as good as its staff and sadly these staff bring the hotel down, even the restaurant manager looked as miserable as sin each day.
Overall a great holiday made special by the rep and you will have to make your own mind up about the Hotel Batihan Beach Resort. Would we use the Batihan again, No, but then there are plenty of other places to visit. Does it deserve 4 stars, Definitely not, but this is the Turkish tourist boards assessment and not the Tour Operator. This hotel would only get 2 stars in the UK.

  • Stayed July 2010, travelled as a couple
    • Value
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Helpful?
5 Thank drumstickSheffieldUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mayo
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 July 2010

I thoroughly enjoyed my stay at this hotel and would go back in a heartbeat. We went all inclusive and didnt regret it. The food both had quantity and quality, there was much to choose from and the same food was never served two days in a row. Breakfast, lunch and dinner all catered towards a variety of nationalities and were nearly fautless. The hotel is incredibly close to the beach which was spotless and had free sun louners, parasols and mini tables as did poolside and the surrounding environs. The pool was very clean and didnt have so much chlorine in it that it took the colour off our clothes or stung our eyes which enabled us to swim without goggles comfortably. The slides are activated 4 times a day, are supervised by a lifeguard and are used by children and adults alike. I would highly recommend the daytime activities as they are very enjoyable and you get to know and befriend people staying at the resort through them. The hotel grounds are large open and well looked after by the gardners, there are also a selection of hamocks with large cushions on them hanging from trees in shaded areas which are very comfortable and popular. The animation team are fun, reliable and are at the resort for most of the day and night from 10.am to 12.am. Although they encourage residents to partake in the organised activities they are not irritating or forceful and if you just want a sun bathing holiday will leave you to your own devices. The hotel is clean and spacious and the staff are friendly and accomadating. There are variety of shops on the ground floor where you can buy souvenirs or icecreams!! The night time entertainment is humourous and recommendable, and changes from week to week, however it may start a little later then schduled. The childrens disco is on at 9pm every evening and is never late starting. There is a variety of nationalaties staying at the hotel and contrary to other reviews is not overun by a any single nationality. I would recommend personaly the activities volleyball and darts and the animators Jerry and Mario. I will definately visit this hotel again and would recommend it broadly. It defianately deserves its 4 stars and in my opinion and the opinion of my family and anyone I met at the resort should get a fifth.

  • Stayed June 2010, travelled with family
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Helpful?
3 Thank IrishLadMayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
1 review
Reviewed 8 July 2010

Stayed for 2 weeks.Had to go to the pool at 530 each morning to gat sun chairs near pool.Some rest we had....Not much to do in area,entertainment at hotel poor,,,
All staff appeared tired all the time..They do work long hours.We stayed in Bitez twice before,muc nicer.People in kusadasi centre very annoying anf insulting if you dont buy from them.When are they going to learn to leave people alone and then we might buy from them...Turkey more expensive now///We wont be back

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
Thank mick002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
COBH
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2010

I spend 1 week in this lovely hotel together with my husband and a 19 months old daughther,the hotel is in a nice location is big but dull...reception is nice and friendly you can exchange your money even though you can pay in euro every were...we had a b&b accomodationb because our rep told us thast eating in Turkey was cheap and was better not to get to much stock on the hotel...we had dinner once...but we were not impress food choice was great but the restaurant looks like a canteen were every one rushing table were left dirty and the restaurant loks very plaine...so we opt for eating out and we went by the beach the bathian beach restaurant..food was fab staff was amazing every day they keept a garden table...the sunset view was fantastic! food quality excellent and the staff were always intratteining our baby and she was mad about all of them...the pool is fantastic but..not enough sunbeds...people put towels on it at night so when you get up in the morning they are all gone!!we found several towels on the beds and people were not using for hrs and hrs we did'nt mind much as we rented a car and we went exploring...so much history...so much to see and do!!!on our last day we assess the sunbed issue to the hotel manager who is going to look into the matter and was sorry we did't told him this before we left.. he was very nice...rooms are spacious toilet very small..rooms are extremely dark but fairly clean...night and day intratteinement was great and fun good kids mini club....Rebecca the thomas cook rep was very helpfull entusiastic and always available...it is a very ncie family hotel...but don't stay in all your holiday....there is 3000 yrs of history worthed to look at!the beach was nice but water not amazing on the beach hotel....but if you drive 15 minutes and go to MILLYPARK a natural park the water is fantastic!!!!clean like tap water surrOUNDED BY the mountains a dream!

  • Stayed June 2010, travelled with family
    • Value
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Helpful?
2 Thank XYNABARBY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Batihan Beach Resort & Spa

Property: Batihan Beach Resort & Spa
Address: Ilica Mevkii, Long Beach, Kusadasi 09440, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kusadasi
#7 On the Beach Hotel in Kusadasi
#7 Spa Hotel in Kusadasi
#8 Luxury Hotel in Kusadasi
#15 Romantic Hotel in Kusadasi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Batihan Beach Resort & Spa 4*
Number of rooms: 340
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Also Known As:
Batihan Hotel Kusadasi

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