At 6.30am we arrived at Alibabam down a residential street that looked quite poor.The outside of the hotel you don't even notice just a set of steps, you only see your here by a banner across the road.The staff on the reception couldnt find our booking & had to get the owner out of bed he also seemed to have trouble but we were given 2 keys to rooms.getting out of the lift our room was directly on the left on opening the door & trying to get our cases through the very small doorway we were confronted by 3 beds in a 11ft x12ft room,the bathroom been 4ft X 3ft you could dry your hair (if you dare use the dryer with the socket hanging out of the wall & bare wires) go to the loo (holding the seat up with you back!) & have a shower all at the same time that is if you arn't claustrophobic as when the door was shut (took some doing too) it was unbearable.The balcony was looking over the residential street & was 2ft wide 3ft long your knees touched the railings when you sat down.This was not the sea/pool view we had on our booking form.
To say we were dissapointed was an understatement,as we had booked an apartment we came to the conclusion this must be the "Hotel" room or we hoped so as we would have to give each other warning if we were going to move any where in the room 3 of us in here just was not possible.
We went down to reception where the night staff had to get the owner out of bed again, he came down & we showed him the booking form again & he said there were no apartments available until later that day after people had checked out, come back after 11am, now thinking we were not going to be staying in that room we decided to go look round the rest of the hotel.
Through the reception it is all one room which includes an indoor dining area ,bar area, management office, sort of internet room & an outside dining area with 6 tables, all very dated & tired. from the dining area you could walk down to the pool.We never had any trouble getting a sunbed but that was the only advantage.The pool aagain tired & unkept, there was an unused bar in one corner with seating area under a gazebo that was over grown underneath with weeds/grass.The pool & childrens pool were never cleaned while we were there just once did we see someone throw some chemical powder in.There were dead insects, earrings & other debris on the pool bottom that could be seen when you had a mask on.
The sunbeds & artificial nonslip matting were split & broken & there were alot of areas that just looked like the needed a coat of paint & a good brush.
We were told one of our apartments were ready, happy we were now getting our apartments with pool/sea veiw we walked in to be hugely dissapointed again there was no kettle no bowls, cups that had stains in & not enough cutlery, what there was was extremely dirty & chiped .The spare pillows in the wardrobe the one with the doors that just went half way down had blood on & the doors didn't shut properly.There was no stool to sit on at the dressing table or chair in the bedroom.In the living/kitchen there was blown plaster with a large piece that had come off & squashed ants on the walls.The bathroom shower(no bath) had very weak presure & was mostly cold, as we have long hair & it took forever to get it washed.This room was also really scruffy & looked like it needed a good bleach! The balconey was the same as in the hotel room & the same street veiw, our sea/pool view was as you come through the door a sort of balcony that accommodated not just ours but next door apartments too.
We new there was no where to move to so cleaned as best we could & asked for aircon, another disaster 3 days of it blowing out warm air we gave up & got a refund.
The room was "cleaned "everyday & towels changed but these were always very worn & most were ripped & past their sell by.
The staff were really helpful but they are all flogging a dead horse as the saying goes "you can't make a silk purse of of a pigs ear" & never was a saying more appropriate as for the Alibabam.
The beach on the hotels website says the Ladies beach is alot closer than it acually is. it a 15min walk down hill or a 5 min bus ride which we did on the way back as uphill was just to much in the heat, same to Centrum the town center down hill walk 15min again bused it back, you are in the middle of both but not as close as we had expected to be.
We only ate a couple of toasties & sandwiches at the resturaunt as the rest of the hotel just put us off wanting to stay as when we came in on a night there was no entertainment or music as such just mostly staff watching football on tv, no holiday atmosphere at all just really quiet, we didn't want party central but would have spent time there if there was a bit more effort made.
All in all a disappointing hotel & we read on here how good it was thats what swung it for us i supose everyone has different needs from a hotel ours arnt much just clean & comfortable and this is neither.Backpackers paradise but not for anyone who likes a bit of comfort.
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- Also Known As:
- Alibabam Hotel And Apartment
- Alibabam Hotel Kusadasi