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“FANTASTIC CHOICE”

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Charisma De Luxe Hotel
Ranked #24 of 156 Hotels in Kusadasi
Certificate of Excellence
Reviewed 30 June 2009

My husband, my mom and I stayed at the Charisma for 3 weeks. It was absolutely fantastic. The rooms were spotless and well appointed. At night sleeping with the door open felt like one was on a ship. Full sea view with lovely balcony. Pool fantastic and if one wants the sea, walk down a couple of steps. The food was outstanding and alll the staff at the hotel could not do enough for you. The hairdresser and Spa at the hotel was absolutely wonderful and prices were certainly very reasonable. A Turkish bath is a real treat and so invigorating.
We look forward to going back to Charisma for 4 weeks next year

  • Stayed: June 2009, travelled with family
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2  Thank Helenecruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 June 2009

Just returned from the Charisma and have read other reviews to see what the general feeling is about this hotel. Would like to echo a couple of points if you are thinking of going there.

There is some building work. Didn't bother us and will probably improve things as they won't have to keep clearing the Quay for the many weddings - if it IS a function area of some kind, that is. That's the thing ...
Weddings. We had four in a week. So as someone else has already said, the guests get shoved out of the way. Upside is that it can be an amazing spectacle. I loved watching the guests arrive as they tried to out do each other which each outfit! And one bride looked stunning and was still dancing the night away when we got back later. Which is of course the other point. If you've arrived late in the night the day before and want to go to sleep ... then you might not be so sympathetic.
We were also given a room without a balcony although we'd booked one. Stunning bathroom mind you. Huge jacuzzi and walk in shower but small room. Bizarre. Love the way they have a window from bathroom with view into your room so you still see the sea views. Which are stunning. (PS there is a blind you can shut!). Wasn't happy to be kept waiting until almost 5pm next day to be relocated to another room and being told hotel was full when rep said it wasn't. Though it was done to remove us from Block which is nearest to the building work. And we did get fruit and wine twice to compensate for our inconvenience.
Towels. Make sure you understand the system. Need to pick up cards from reception and keep swopping when towels go back. I was stupid (tired actually due to the room moving etc) and didn't read the small print and didn't pick up cards when I dropped off towels the first day. If you don't produce the right no of cards at end of your stay, you pay 40 TL. My fault but no-one in the Spa stopped me walking away without them. And let's face it the pale skin gives away a newcomer.
Eating and drinking. We ate over the road in one of the restaurants or at the Captains on the way into town. Not at the Garden, one of the small ones almost opposite - we were told Garden was a rip off. Food was excellent. Always is in Turkey. And drink cheaper. Felt so sorry for them as they were mostly empty except for a few Turks and the odd tourist.
Hotel prices are a joke, compounded by the fact that you are NOT allowed to bring anything into the hotel. They threaten to charge you for it. So most guests sneak drink in. But how ridiculous. Most guests (well English ones, anyway) do this and rarely eat in the hotel (unless half board - take the option if you can, it's a good deal). If they reduced the prices, people might stay in the hotel but if you charge silly money, they don't. Plus they don't like being a spare part at a wedding reception.
Charisma. My understanding is this means something like "special aura". The hotel doesn't have a personality let alone an aura. Beautiful place, if getting a little worn in places but one of the deadest hotels I've stayed in. Probably as most guests don't feel any allegiance. There's a nice beach bar but it hardly did any business and they made no attempt to make it engaging in any way.

I've had it with 4/5 stars. I'm sticking to 3 stars with a decent bar and people who are interested in making their guests feel happy and welcome. I personally found the Charisma staff fine but was told by our friend Mehmet at the Beylerbeyi over the road, that its run by an Accountant. Which basically says it all really.

Would I recommend it? You could do worse. It is luxurious and some things like the pool are stunning. It depends what you want from a hotel. Me? I'm back the to Acqua Vatos in Santorin in Sept. Now there's a place worth staying at.
JS

  • Stayed: June 2009, travelled as a couple
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2  Thank sneddj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2009

We traveled to Turkey for our honeymoon. If anyone is considering Turkey for a honeymoon destination, we would strongly encourage them to explore this beautiful country. We decided to take a road trip from Izmir to Antalya by car and then fly to Istanbul. Thus one of our stopovers was at the Charisma De Luxe in Kusadasi. Of all the places we stayed in Turkey, this was the only hotel that we would not recommend. The Turkish people were so gracious and nice but the employees at this hotel were smug, arrogant and completely useless. When we first arrived at the Charisma De Luxe, we were greeted by an employee at the front desk. When he asked what brought us to Kusadasi, I told him it was our honeymoon. What was ridiculous was he accused me and my wife of lying to him with a smug look on his face and asked us who told us to say that. He told us the Charisma De Luxe was the best hotel in Kusadasi and was better than the Kempinski in Bodrum. I didn't know it was a contest. (By the way, the Kempinski in Bodrum was beautiful and amazing....they actually brought us a bottle of champagne and strawberries with chocolate to celebrate our honeymoon) Anyways, the arrogant front desk attendent gave us a room on the bottom floor with low ceilings. It was like being stuck in the basement.

Anyways, the room was fine for the night. We decided to grab dinner at the Secret Garden which was down the street. We read in the Lonely Planet guide that it was a nice place to eat. We really enjoyed the meal and the service was amazing. The restaurant was completely empty, but the fish was fresh and the waiters were extremely friendly. It was a great night until we got back to the hotel. And of course, another front desk employee greeted us when we entered the hotel. He asked us where we went for dinner and we told him the Secret Garden. He responded with another smug look and laughed at us. Totally uncalled for. We had it with the Charisma De Luxe. It is a wannabe luxury hotel with substandard staff. Don't go here!!!

Here are the places we stayed at in Turkey....we recommend them all except the Charisma De Luxe. They were amazing!

2 Nights - Kismet Cave Hotel in Cappadocia......Faruk was awesome.
1 Night - Charisma De Luxe in Kusadasi......horrible.
2 Nights - Kempinski in Bodrum.....Amazing staff and really nice facility.
3 Nights - Madran Palace in Antalya......Brand new hotel which was vegas-like. Really really nice facilities.
4 Nights - Kempinski in Istanbul.....What you would expect from a luxury hotel.

Have fun planning your trip to Turkey......it is an amazing place with amazing people!

  • Stayed: June 2009, travelled as a couple
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9  Thank doh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2009

An excellent hotel. Just got back from a week long break and have to say that after six previous trips to kusadasi, this hotel is the best one there. It has superb 5 star facilities and the staff are brilliant.

It is expensive so I would suggest half board as the room service and bar service is costly.

  • Stayed: June 2009, travelled with friends
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2  Thank sandyBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2009

This Hotel is a 5 star Turkey Standard only, It comprises in 2 Blocks joined by a nice seated bridge area with lovely views of the Sea. The Rooms are large all with a Sea view but are tired only maybe 3 star standard, The Safe will cost 18 euros a week,and there is no Tea making fersility so take your own , The Flat screen TV is nice but there are no English channels so if you dont understand German or Turkish its a waste of time. the staff are a little stuffy but I think they are told to be like it, some of them do open up a bit and they are realy nice,Now to the down side be aware there is Building work going on to the side of the Hotel some sort of Function area so I was Told, never the less there is some dust and noise .The realy bad thing about this Hotel is they hold Wedding Functions and Im afraid its the people staying in the Hotel that are shafted they take away over a third of the Sun Beds on the Wharf thats the main Sun Deck area over looking the Sea and its really bad you struggle to get a Bed,and theres realy loud Music till the early hours. other wise its quiet and and you only have to beat the early morning Sun Bed snatchers these People need to get a life. The Hotel is def not suitable for children as there is nothing at all for them to they get bored and take it out of there parents? plenty of good food resterants in the area , but you get Hassled every were you go that about sums it up folkes best of luck and Have a great Holiday.

  • Stayed: June 2009, travelled as a couple
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3  Thank Yantoleicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2009

Unfortunately this hotel did not live up to its 5 stars. We picked it for its great location and we love Kusadasi. But the beds were uncomfortable, on a stormy night the window kept blowing open and wrecked the blinds which were not fixed during our stay. Service was indifferent and whilst the fixtures and fitting were new, we had skirtings come of the walls and the space in the bathroom was ridiculous, I am not particularly tall but found the bath uncomfortably tight, and once you were in difficult to get out off. The indoor pool was filthy. The only good thig was the spa, which was excellent once you managed to get one of the staff's attention.

  • Stayed: March 2009, travelled with friends
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3  Thank gibson123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2009

Immaculately clean and airy, lovely position, all rooms have sea view and balcony and we were able to hear the waves lapping on the shore at night. Very good facilities - we particularly appreciated the free beach towels every day. The room was well fitted but rather 'brown', crying out for some colour. The bathroom was well appointed, with an excellent shower. Unlimited hot water. But as pointed out in a previous review, the less agile might find it difficult to get in and out of the bath/shower. This may sound strange but the shower doors ran in a metal channel along the rim of the bath. We're both tall and not especially limber and had a bit of difficulty.
All meals were on a buffet basis. Breakfasts were excellent. Wide choice of dishes including fruit, yoghurt, omelettes cooked to order, but don't expect traditional English. We didn't so it wasn't a problem. Orange juice disappointing. Why not serve fresh orange juice when it was so cheap to buy freshly squeezed outside the hotel?
Dinner was good in parts - very good soup and excellent salads for starters, but let down by main courses which were rather canteen style. In the lifts there was a very nice picture of a T-bone steak - dream on! Should mention that the choices increased half way through our stay as the hotel gradually filled. Desserts - wide choice but generally without much flavour - all rather sweet and flattered to deceive. But plenty of baklava and some fruit.
Like other reviewers, we found the drinks overpriced which meant the lounge was empty in the evening and lacked atmosphere. I think a lot of guests left the hotel to go to the town after dinner. There are plenty of bars within a short walking distance.
We found the staff friendly and helpful, anxious to please and efficient.
We particularly liked the location, space, cleanliness (the pool and beach area were cleaned every day), free beach towels every day, friendliness of staff.
We didn't like the bar prices and the choice of main course. Oh and also, why did we have to pay 2 euros a day for the safe in our room - not what you'd expect in a 5* hotel.
Kusadisi is an easy downhill walk from the hotel and easy frequent bus ride back. Taxi not necessary. The town has no particular architectural features except the Caravanserai but is very lively with shops, shops and more shops, many selling real Turkish fake goods, watches and sunglasses. Cruise ships frequently call in. Plenty of good restaurants. We enjoyed The Castle Restaurant near the Mosque. The Turkish people were lovely.

  • Stayed: May 2009, travelled as a couple
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1  Thank supergranj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charisma De Luxe Hotel

Address: Akyar Mevki No:5, Kusadasi 09400, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Business Hotel in Kusadasi
#13 Spa Hotel in Kusadasi
#13 Romantic Hotel in Kusadasi
#18 Luxury Hotel in Kusadasi
#31 Family Hotel in Kusadasi
Price Range: £32 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Charisma De Luxe Hotel 5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Charisma De Luxe Kusadasi
Hotel Charisma De Luxe

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