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Fully refundable before Thu, 28 Mar
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Reviewed 17 July 2018

My trip to Kusadsi and staying at the Le Blue was the most amazing experience i have ever had. our room was sea view, we could see a spectacular view. The weather was great, the air conditioner was a little weak, but we did not need it.
All the staff were so kind to us, especially Yasemin in reception, she is a nice girl that helped me a lot. Other staff in the kitchen were kind to us in a way that whatever I want to explain it, is not enough. Animation team was excellent, they did their best effort to make us happy. Especially Courtney was the most active and kind member of the team, she took care of my little girl always, she was so kind to us, I never ever forget her kindness.
The food was good but not very excellent.
The situation was good, just 3 or 4 minutes’ walk to bus station No. 5 you can go to the center of the city.
The pool and kids playing area were so beautiful and suitable.
Finally if I want to highlight what made me enjoy my trip were their kindness, their big heart and the beautiful view and nature. you do not want to miss it.
I will definitely come back again.

Room tip: lower floors without any need to elevator
Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 735maryama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.

We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

Was there for 2 weeks and that really was 2 weeks too much. Only froendly staff is the ones in rhe lobby the rest dont have a clue about working in a “5 star hotel”. The food is now way near Turkish and there’s a lot of can food served specially the main Turkish dishes as (sarma and bamya) when you order more than 4 drinks at the bar then you can be sure they will mix it up and you’ll get something different than ordered. The room we got was absolute trash room. Look at pic’s attached they speak for them selves and really dirty! This is the first and last time I’ll visit this place. Btw the animation guys was quiet good but the “animation chief” was so unqualified and so disrespectful to his staff that we had several talks about him as he screams and yells at them in front of the guests. The only thing this hotel haves is a fantastic view and pity it is let down to some staff which is more qualified to work in a Turkish bazar than a so called 5 star hotel.

Date of stay: July 2018
Trip type: Travelled with family
4  Thank cenc500
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest

We would like to thank you for staying in Lebleu Hotel and for taking your valuable time to evaluate and review our hotel.

We have read your feedback thoroughly. We are sad to hear that we could not satisfy you completely with our services during your stay with us. Your comments will be shared with responsible departments surely and we will take care about the staff behaviour, all our standard rooms are the same clean and confortable atherwise we wouldn t receive 5 *, if you had a problem regarding your room you could just inform the guest relation .
We hope that you could give us a second chance to make your Holiday extremely perfect.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

so nice and hotel very good i like a turkish meal and sea pool very good animiation number one snack bar perfect animation game and show amazing i like it thank u le bleu hotel love u i love turkey i want come back meybe 1 years later...

Date of stay: July 2018
Trip type: Travelled with family
Thank Marzena G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

thanks so much for your nice comment and we are waiting you here again with surprisez for frequent guests

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Reviewed 15 July 2018 via mobile

Le Bleu is a very charming hotel, with the most beautiful view over the sea! I stayed at the hotel, for two weeks with my family and enjoyed every second of it! One thing that really made our vacation the best, were the entertainment team! Especially Bruno from the team! He made the best Zumba lessons which always made us happy! Bruno is so good at his job and we really enjoyed his company! Another thing about Bruno is, that he always helps everyone and gives the guests the best experiences throughout the holiday! We were also satisfied with the cleaning, Zeynep made everything perfect! The food was not good and it was the same everyday. But besides that it was er lovely holiday.

Date of stay: July 2018
Trip type: Travelled with family
Thank Sibel C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.

We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018

Wow where do I start... I love turkey I’ve been 10 times to mamaris and love it but thought I wanted to explore the island move (wrong choice)
As you can see by my other reviews this is my only bad one.
I’ll start with the good as there’s only a few.
* Hotel room was nice had a lovely view over the sea
* sun set was lovely
*spa was good move experience than expected

Bad reviews
Well on arrival we arrived around 2pm we gets dropped off right at the top off the big hill with all our luggage with I no is not the hotel fault but you can imagine I was not that happy by the time I got to the bottem. So we get in to reception to be greeted by a gentleman on the front desk he takes all out details and the gives us our room card and piece off paper doesn’t explain anything about what’s on it. We then asked about out late check in that we had asked about to the travel agent which hadn’t been book so we need to speak to a manager the next day (fair enough we will ask tomorrow) to then be told if you go straight drop from the reception to the lift them turn left to the lift them floor 5 in lift. So we do just that get in to then stand in the lift for a couple of seconds pressing 5 and it’s not working??? So we get out got to the lift opposite which only goes to floor 4. I’m fuming by this point we have been traveling all day all I want to is go to bed so back off to the reception I go to be told no not 1st lift ones round the corner I show you (so why didn’t you do that in the 1st) to the see every time you see new arrives actually bee taken to the room by a porter.
I’ll bullet point the rest so about the essay.
*1st night eating tea we get told to move from our table as it was reserved for the Chinese nothing on the table to tell you this so I refused as I had eaten half my tea. So then she is standing there behind our table talking in Turkish to her colleagues about us
*2nd day in I fell poorly with sickness and diarrhoea - so didn’t eat anothing other than bread for the rest of the holiday and couldn’t really travel to site see which I wanted to do
* glad I didn’t really want to eat as they don’t cater for English anyway
*queaing is not existent if you not Turkish be prepared to wait as everyone behind you will be served first
* shower leaked massively (was a death trap getting out the shower)
*customer service what customer service there was none
*if you asked a question they looked at you blank and said no English...

That’s only half off it.
Other than that if it wasn’t for my other half I wouldn’t have had an amazing holiday. Would never go back to Kuşadası

Room tip: Floor 5 with sea view
Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank 177samh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest

We would like to thank you for staying in Lebleu Hotel and for taking your valuable time to evaluate and review our hotel.

We have read your feedback thoroughly. We are sad to hear that we could not satisfy you completely with our services during your stay with us. Your comments will be shared with responsible departments surely.Maybe you were very tired from the flight and from the fact that the transfer let you far away from hotel as you saıd.İn our UAL sheet rights exactly the hours when the restaurants are opened , almost all day.So if you didnt eat anything the sıckness shouldnt be from our food.
We are sorry you couldnt observe all the waiters, cookers, receptionts and our guest relation all working for our guests

We hope that you could give us a second chance to make your Holiday extremely perfect.

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