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Reviewed 17 July 2018 via mobile

I think the best hotel i have ever been too! When we got there our room wasnt ready so they asked us if it was ok for us to go in a family room as we were two couple myself and bf and my mum and dad we agreed and they showed us the room which was lovely comfortable beds and modern styled. They said to come back the next day and they will have our rooms sorted which we did and they had. Again lovely rooms could do with a little TLC especially in the bathroom as there was a lot of mould in grouting etc which i wouldnt expect in a 5star hotel. But beds were clean and comfortable. Amazing view from the balcony top floor overlooking the sea and resturant below. Beautiful private beach and private pier with beach huts to hire which we got complmentry as our room wasnt ready at first. 2 a la carte resturants we tried the italian one which was lovely. We were all inclusive and the food was sensational! Always fresh and a large variety very impressed with the food! However when queing for drinks you would clearly be waiting and someone would push infront of you and then be served when they can see you were waiting inalways stood up and said no i was here first but this needs to be addresed with the staff as its bloody rude! Also the staff who clear up plates when u are eating scrambling around the table trying to pick up empty sauce packets and clear your plate when your still eating again bloody rude! 3 swimming pools lovely and clean however kids were in the relax pool when they had 2 other pools which wasnt fair. The reception staff would benefit from improving their english as they often got the wrong end of the stick when inwas asking something and they couldnt even tell me about where the nearest doctor was. The shop staff are amazing i had bad mosquito bites and they went out of their way to help me and get me medication to help. Overall beautiful hotel manager was very good and helpful.

Date of stay: July 2018
Trip type: Travelled with family
1  Thank sophiep625
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.
We will definitly share with the responsable department about all the problems you encountered and we assure you we will fix them.
We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2018

My trip to Kusadsi and staying at the Le Blue was the most amazing experience i have ever had. our room was sea view, we could see a spectacular view. The weather was great, the air conditioner was a little weak, but we did not need it.
All the staff were so kind to us, especially Yasemin in reception, she is a nice girl that helped me a lot. Other staff in the kitchen were kind to us in a way that whatever I want to explain it, is not enough. Animation team was excellent, they did their best effort to make us happy. Especially Courtney was the most active and kind member of the team, she took care of my little girl always, she was so kind to us, I never ever forget her kindness.
The food was good but not very excellent.
The situation was good, just 3 or 4 minutes’ walk to bus station No. 5 you can go to the center of the city.
The pool and kids playing area were so beautiful and suitable.
Finally if I want to highlight what made me enjoy my trip were their kindness, their big heart and the beautiful view and nature. you do not want to miss it.
I will definitely come back again.

Room tip: lower floors without any need to elevator
Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 735maryama
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.

We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

Was there for 2 weeks and that really was 2 weeks too much. Only froendly staff is the ones in rhe lobby the rest dont have a clue about working in a “5 star hotel”. The food is now way near Turkish and there’s a lot of can food served specially the main Turkish dishes as (sarma and bamya) when you order more than 4 drinks at the bar then you can be sure they will mix it up and you’ll get something different than ordered. The room we got was absolute trash room. Look at pic’s attached they speak for them selves and really dirty! This is the first and last time I’ll visit this place. Btw the animation guys was quiet good but the “animation chief” was so unqualified and so disrespectful to his staff that we had several talks about him as he screams and yells at them in front of the guests. The only thing this hotel haves is a fantastic view and pity it is let down to some staff which is more qualified to work in a Turkish bazar than a so called 5 star hotel.

Date of stay: July 2018
Trip type: Travelled with family
4  Thank cenc500
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest

We would like to thank you for staying in Lebleu Hotel and for taking your valuable time to evaluate and review our hotel.

We have read your feedback thoroughly. We are sad to hear that we could not satisfy you completely with our services during your stay with us. Your comments will be shared with responsible departments surely and we will take care about the staff behaviour, all our standard rooms are the same clean and confortable atherwise we wouldn t receive 5 *, if you had a problem regarding your room you could just inform the guest relation .
We hope that you could give us a second chance to make your Holiday extremely perfect.

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Reviewed 16 July 2018 via mobile

so nice and hotel very good i like a turkish meal and sea pool very good animiation number one snack bar perfect animation game and show amazing i like it thank u le bleu hotel love u i love turkey i want come back meybe 1 years later...

Date of stay: July 2018
Trip type: Travelled with family
Thank Marzena G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

thanks so much for your nice comment and we are waiting you here again with surprisez for frequent guests

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Reviewed 15 July 2018 via mobile

Le Bleu is a very charming hotel, with the most beautiful view over the sea! I stayed at the hotel, for two weeks with my family and enjoyed every second of it! One thing that really made our vacation the best, were the entertainment team! Especially Bruno from the team! He made the best Zumba lessons which always made us happy! Bruno is so good at his job and we really enjoyed his company! Another thing about Bruno is, that he always helps everyone and gives the guests the best experiences throughout the holiday! We were also satisfied with the cleaning, Zeynep made everything perfect! The food was not good and it was the same everyday. But besides that it was er lovely holiday.

Date of stay: July 2018
Trip type: Travelled with family
Thank Sibel C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Bleu H, Halkla İlişkiler Müdürü at Le Bleu Hotel & Resort Kusadasi - Ultra All Inclusive, responded to this reviewResponded 18 July 2018

Dear Guest,

On behalf of Le Bleu Hotel Hotel, we would like to express our sincere gratitude that you have chosen our hotel. Thank you for sharing your positive experience.

We are trying everyday to achieve the highest level of quality and service standard to satisfy our guests. It is a great pleasure to be part of a lovely trip. We are looking forward to serve you here in Le Bleu Hotel soon again!

Kindest Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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