A friend of mine and I stayed at Club Scala Nuova for 2 weeks. We arrived at around 2am due to a late night flight and when we arrived, the staff gave us a very warm welcome by seating us down in the lobby and carrying in our luggage from the boot of the transfer shuttle. We introduced ourselves and had a friendly, short conversation with the staff. They explained briefly the eating and snacking hours and told us if we needed any extra information, that they were always there to help. Before I had a chance to ask, the receptionist wrote down the Wifi passcode and handed it to me on a piece of paper, I was very thankful as the first thing I wanted to do was contact my parents to let them know we were safely settled in Kusadasi. Taking in to account the late hour, they gave us a room key, they transferred all of our luggage to the room.
The next morning we woke up and rushed on to our balcony to find that we were given a beautiful hotel room with a sea view, the holiday was immediately more appealing knowing we could see sun rise and set everyday. We are so thankful for the way we were treated during our stay. If we ever had any queries, they were answered immediately. Lounging in the lobby was always a delight, staff never failed to offer us a hot drink or have a Fanta ready for my friend if she asked. It got to a point where we were welcomed with drinks every evening in the lobby and became good friends with the staff that were there.
Mustafa, the reception manager would always see us around the resort and be sure to stop and ask if everything was okay, if we were enjoying the food and if we needed anything.
Food at the hotel is delicious, but a larger variety of hot food would be preferred. Drinks (fruit juices or even water) could be served or machines left on and available to guests during later hours, this would be much appreciated as my friend and I used to get back to the hotel late at night or in the early hours of the morning and not have a quick drink to take to our room if we had liked.
Either way, the staff at the hotel are very hard working, they even gave out free prepared breakfasts during the Ramadan period and we had access to the drink machines during the early morning (around 3 am). This was not part of the all inclusive package, but what they felt was an obligation to their guests that come from many cultures and backgrounds.
During our last few days, we went to the spa and hammam and I received the Aura package which consisted of a Turkish bath, face mask and face and full body massage; all for just 100 Turkish Lira (about £30). The spa was beautiful, the masseuse was a lovely young woman and took very good care of us. We also had the choice of being treated by a male or female and appreciated the fact that we were able to choose as many places just have a male available in Turkish baths.
Overall, Scala Nuova made my trip to Turkey a memorable one. After two weeks, it felt like home and I was comfortable wherever I was at whatever hour in the resort. The evening entertainment ran from 10-11pm and was very enjoyable, the belly-dancer and folk dancers were wonderful, keep up the good work!
I'd just like to say a big thank you to everyone at Scala Nuova, but an extra thank you to the very kind and hard working Mustafa Atilla-yi. We'll be back next summer, until then, have a great year.
Mariam and Safia
- Official Description (provided by the hotel):
- club scala nuova hotel all inclusive wurde 2014 neu erbaut und befindet sich auf der halbinsel kusadasi welches in den letzten jahren zu den favoriten -orten für urlauber gehört. wir verfügen über 151 neu eingerichtete zimmer,einen 700m langen Strand,zentral gelegen,ottoman corner, Spa , snack bar, gartenanlage, bewachter parktplatz , animation, safe, roomservice. ... more less
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