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“Know what to expect - Not 5 Star”

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Sealight Resort Hotel
Ranked #17 of 155 Hotels in Kusadasi
Reviewed 9 September 2008

We booked through Sunshine.co.uk and requested a double room with sea view.

Booking, Arrival & Reception:
The room we were allocated faced directly onto the balconies of the rooms from their newly built extension - Far from the sea view we were hoping for. The member of staff who brought our luggage to the room, was quick to point out to us that if you stand in a specific location you can in fact see the sea. To top it all off, the room had two single beds, not a double.

As we have read on the forums how friendly and helpful the hotel staff and management are, we decided to ask if they could change our room. What a futile and disappointing exercise that turned out to be. The lady at reception told us that there was nothing she could do for us as it was purely a request, not a guarantee! We asked to see the manager, who to our surprise and disappointment had exactly the same response, apart from adding that that the hotel had over 90% occupancy. I would have at least expected him to show some sympathy and to offer a look at some of the other rooms that were in fact available – but he was in stead quite dismissive. The manager then suggested that we return after 3 days when he may have something to offer, our stay was 7 days. From that point on, we found the reception staff to be very abrupt and dismissive.

During our stay we also wanted to know the price of a local call from our room – no one, including the manager could tell us – but I am sure they will know what to charge us if we had made the calls. We ended up going into the centrum(town centre) and bought a calling card from the post office at 3.75 YTL

Food:
We had absolutely no complaints about the quality and variety of food in the main dining area - “Sunrise Restaurant” where the service would vary from poor to excellent, depending on who would be serving you.

The A-la-carte restaurants where a different story. Going from best to worst, we would recommend the Chinese restaurant – the food was good and the service was what you would expect from a 5 star establishment. This was also reflected in their “comments book”.
The Italian was on nearly par with the Chinese restaurant.
The seafood restaurant cannot be beaten on location – Having dinner whilst watching the sun set over Samos island. The food was OK, but we left there feeling hungry. The service has a lot of room for improvement.
As for the traditional Turkish restaurant – STAY AWAY! It is seriously a waste of time. There is nothing we like more than learn about other people's traditions. So what a great opportunity this could have been. Although it is a set menu, we would have liked to have had some information at least on what we were getting. In stead there was no information on what we were getting, neither how you should eat it. Asking the staff about the food was pointless(we tried), as they could not tell us. The food started with what we think was a cold starter(four small platters – raw onions, parsley, two chillies and some white creamy dill mixture), or were we supposed to wait for the rest of the meal to use this as an accompaniment.
The service was diabolical. We ordered the same drinks 3 times – the first time, we waited but nothing. So we asked again, then we saw another member of staff with our drinks, go to the wrong table. When they told her it was not for them, she took it back to the kitchen. Finally we asked again for drinks and after a short few minuted we got it. By this time there were only 3 -4 tables in the restaurant, but about 5 staff. We eventually, like some other tables, got up and left... not knowing if there was anything else, maybe desert, maybe different types of food. Quite sad that we had such a bad experience in their traditional restaurant.

Room:
The room was of an acceptable standard, but we had to ask housekeeping to restock the minibar and
shampoos etc on a daily basis. Because they do not replace if there is anything left.
The beds were very uncomfortable – We took the duvets out of the cupboard to use as padding on the beds, which helped.
The air-conditioning only works when your key card is in the slot, this means that you cannot let the room cool down whilst out having dinner – you have to be in the room while the aircon is running. This is not very healthy either.

General Hotel:
Overall, the location is great, some of the staff give you good friendly service and the food is good. However, if you are looking for 5 star service and facilities, this is hotel is not recommended.
If you are from the UK, be careful what you change your pounds to. At the time of our visit the exchange rate from pound to Turkish Lira was £1 = 2YTL and £1 = 1.27 Euro. All additional costs for watersport are in Euro and if you have Turkish cash, they use an exchange rate of 1 Euro = 2 YTL. That means we would have lost about 12% paying in Turkish cash. This is the same outside the resort as well.

  • Stayed: September 2008, travelled as a couple
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6  Thank CarlKotze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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643 - 649 of 1,280 reviews

Reviewed 21 August 2008

Excellent hotel in magnificent grounds. The views from the restaurants and bars were picture card perfect. The hotel has been built into the cliff face and has different levels or terraces all the way down to sea level.
Great for a family holiday with teenage children since there is lots of sporting activities they can join in.

The only minus about the stay was the Russian guests who seem to have a lot of new money but little education, manners or taste.

  • Stayed: August 2008, travelled with family
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3  Thank fatsnoorland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2008

We have just returned from a 10 nighter at the Sealight and wouldnt normally write a review - but on this occasion couldnt resist! Everything about the Sealight is superb - the rooms, the staff, the pool area, the food - I could go on but to sum up - fantastic! Only downside to the holiday - and this is no reflection on the Sealight was our departure from Bodrum. If you want drink and food at the airport - dont buy from the shops there - we paid £4 for a styrofoam cup of coffee! The prices are crazy so BEWARE - take it with you. When we flew the majority of flights departing were back to the UK - makes you wonder if they have "special" prices for all the so called "rich" English as the Turks think we all are! Dont be put off tho' Turkey is great and the Sealight gets a big thumbs up from us!

  • Stayed: August 2008, travelled with family
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3  Thank Denise Crompton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2008

This was not the hotel we had origionally booked but we were so glad to be moved this was a fab hotel, very modern, grounds all well kept, very nice staff who were always very accomodating, we were given a penthouse room, which had great views over the pool and ocean, it was classed as ultra all inclusive which means you can get food and drink 24 hours a day. Lots of different dishes of food to choose from, and there was always sunbeds available in the morning, as staff do not allow you to reserve them during the night, which is a 1st. I would recommend this hotel to anyone who likes a bit of class.

  • Stayed: July 2008, travelled with friends
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4  Thank ca280177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2008

Hello i have been to kusadasi every year for 7 years and i love it i normaly stay in the carina studios or the seapearl hotel and both are lovely great staff and entertainment. This year i booked my holidays late and could only get the sealight resort i payed 1800euro for 1 week for myself my husband and our 2 small children. When we arived it took us 1 hour cheque into the hotel we went as bed & breakfast the food was horrible i wouldnt feed it to a dog the staff were very unfriendly and didnt speak great english the roms were not 1 bit child friendly i have a 21month old boy and like all boys loves to run and climbe the balcony was that small i couldn't let him out on to it as it was very easy to climbe and we were on the 5th floor the rooms have lockers and dressers with marble tops and very sharp edges a child would split them selfs on if the hit it there was glass coffee tables in the room and the bathrooms there is a big marble step up when your comming out of the bathroom that both myself and my baby burst our foot off. my kids were in the pool when my baby got out he sliped and hurt himself the animation staff looked at him laughed and steped over him. the bell boy was looking in peoples bags in the lobby when we were leaving. we hated the hotel that much we spent all day long in the center of kusadasi just to get away from the hotel and couldn't wait to get home after our week the only goog thing about the hotel was the room cleaning they were graet they cleaned every day with out faile SO PLEASE PLEASE PLEASE STAY AWAY FROM THIS HOTEL I WOULDNT EVEN CALL IT A 2 STAR HOTEL if you want a [--] holiday off you so if not stay well well away

  • Stayed: July 2008, travelled with family
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3  Thank linedd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2008

I've stayed at Sealight Resort Hotel during June 9-19, 2008, ultra all inclusive. I can say it was the best vacation ever!

The hotel and rooms are very nice, almost all the rooms have sea view, very clean, very modern (the hotel is new, built in 2007); the lobby bar has a lot of drinks to choose from; the restaurants were great, the main restaurant with an excellent choice of food, varried for all tastes and preferences. There are also 4 different a la carte restaurants - I especially enjoyed seafood restaurant, both for the delicious dinner but also for the great location by the sea coast - you can see a lovely sunset there.

The view from the lighthouse was also great. The sea is especially salty (more like than in other beach resorts). The private beach is about 5 minutes walk down from the main area of the hotel, there are 4 terraces - 1 main and other 3 smaller ones right at the sea front, the waves are small and the sea was calm during my stay.

There is a lot of choices for watersports, outdoor activities: tennis, ping-pong, voleyball court, football court, aquagym, all kind of outdoor activities.

There are 3 pools: one is very large (with fresh water) but only 1.4 m deep, the other one a little bit smaller (has sea water), and another pool with 3 different slides, for all difficulty levels - very much fun!

All over the hotel, pool & beach areas there are poolbars with a big variety of drinks and snacks.

The hotel staff is very friendly, even though some do not understand english very well.

I especially enjoyed the animation team (many, many thanks to DIMA - we had a GREAT time and a lot of fun!!!) - daily programs for outdoor activites, pool games, sports of all kinds, darts, bocha game. And every evening there was a very good show from the anitaion team - I had a lot of fun - the guys are extremely creative and funny!

The Elysyian Spa is excellent! I enjoyed different kinds of massages (not included in the price) - very relaxing and extremely high quality! The gym is large, has good air conditioning and is very well equipped.

I would highly recommend this hotel to everyone - it is the best I've ever been to!!!!!

Lavinia

  • Stayed: June 2008, travelled with friends
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3  Thank Lavinique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2008

well what can i say, it was my second visit to kusadasi but my husbands first. When i booked i asked for a seaview due to it being our 20th wedding anniversary. Arrived at hotel at 7am in the morning after the transfer from bodrum airport. went straight to the room and OMG it was gorgeous, my husband was speechless not only did we get the seaview we asked for but the room was a corner suite ( of which there is only 9 of) so it had a three piece suite and a massive room, sliding doors overlooking the pool with a long balcony but two other windows around the side with fantastic seaview. Hotel very clean and top notch staff, always asking if you would like a drink etc, food nothing to complain about ( unlike some whom i think are far too fussy!!!!!) this is definately a 5star hotel in my eyes. As said before the hotel was always clean, and visible signs of cleaning staff about, whom were also friendly.
To top the holiday off we booked into the fish restuarant ( one of four), the meal was beautiful and the waiter even tok all the bones out of the fish without us asking. but then came a surprise, when we were waiting for dessert, all the waiting staff came over with a bottle of champagne and a cake with candles in for our wedding anniversary, we were totally blown away. It turned out the photoghrapher had mentioned this to them. They went above and beyond their duties. I was so upset to come home. There has been a few negative comments on this hotel but i feel you would not get this kind of service in most english hotels, and i feel that some people just have to find something wrong about it.
I would go back tomorrow, as i am sure this will become avery popular hotel and become quite expensive, as we got ourselves a good deal.
WELL DONE SEALIGHT!!!!!! HOPE TO SEE YOU SOON XXXXXXXXXXXXXXXX

  • Stayed: May 2008, travelled as a couple
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4  Thank meandyoutogether
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sealight Resort Hotel

Address: Yavansu Mah. Cennet Evler Sitesi No:46, Kusadasi 09400, Turkey
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Kusadasi
#5 Business Hotel in Kusadasi
#6 Family Hotel in Kusadasi
#12 Romantic Hotel in Kusadasi
#12 Luxury Hotel in Kusadasi
#12 On the Beach Hotel in Kusadasi
Price Range: £54 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sealight Resort Hotel 5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Sealight Hotel Kusadasi

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