The Gultekin Motel surprised me with its sheer failure given its resoundingly good reviews. Gultekin confirmed an online reservation through hotels.com, but declined to respond to emails prior to arrival, and on arrival denied that any reservation existed. Gultekin placed us in a dormitory room instead of a private room as a result, shared with other guests who had also made confirmed reservations, only to be told no reservation existed, and no room was available. The manager refused to apologize for this error, and seemed neither surprised nor caring about his mistake. Hotels.Com later confirmed that a reservation had been made, and that the Gultekin had confirmed receipt of the reservation (accepting my credit card information).
The Gultekin staff was thoroughly unhelpful and disinterested including the manager. Gultekin's room did not have air conditioning as promised, and instead had a heater that would not turn off. Worse yet, the windows did not open, leaving the room extremely hot. The walls were very thing, so we could hear everything in the hotel, and we could hear absolutely everything occurring out on the street (a particularly loud and lengthy cat fight truly completed our experience). Gultekin provided only one key to the dormitory (even though multiple unconnected guests shared it), and refused to lock the door when guests without a key left (saying "there are security cameras, it will be fine.") The internet at the hotel was horrific, reminiscent of dial-up, and the breakfast was limited with too little seating.
Neither my girlfriend nor I got much of any sleep at this hotel, significantly dampening our experience in Cappadocia. It was cheap and well-located, and clean, I will admit -- but I would highly recommend finding alternative lodging. There are plenty of options in Goreme, all nearby, and every tour will pick you up from your hotel, so location really isn't even important.
- Official Description (provided by the hotel):
- Gultekin Motel is situated in Goreme, Cappadoccia. It is a friendly hotel with cave rooms unique to Cappadocia. It is located at the centre of Goreme, 5 minutes to the bus station by foot. All the rooms are ensuite. We have a large terrace with a magnificent view of Goreme valley, which is also great for barbecue parties. For airport transfers from Kayseri or Nevsehir please contact us. English, German, French and Dutch spoken. ... more less
- Reservation Options:
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- Also Known As:
- Gultekin Hotel Goreme
- Gultekin Motel Goreme, Cappadocia, Turkey