Not really set up to support a lot of tours. Recommend using other agencies unless you want to scramble to find things to do after they cancel your tours.
Specifically, we provided a list of things we would like to see and do while in Goreme and allowed Heritage to schedule the trips. Here was the outcome:
- Balloon ride: Scheduled, then received call at 8:30pm the night before cancelling the trip and asking to reschedule for a different day. Luckily our stay was for 4 days, so we did reschedule. On the day of ballooning we were delayed several hours, then had a tour of about 45 minutes that ended in a rush as the other people on the tour had to catch a flight. No champagne or signed certificates were presented.
- Tour of Rose Valley, Pottery Center, Winery: Executed as scheduled, but disappointing. The "wine tasting" was conducted in about 5 minutes at a wine store. We hurriedly sampled 3 wines, and were told they didn't have other wines available to sample, instead you would have to buy a bottle to try anything else.
- Whirling Dervishes: After confirming the departure time in the morning, we enjoyed the day in Zelve and then returned to shower and change for the tour. When we showed up to wait for the tour, we were notified that there were not enough people scheduled to go, so they cancelled the tour.
We regret using Heritage Tours for scheduling events. We didn not provide them any time requirements, and yet they failed to provide one third of the "must-see" things we had asked for (but not without promising they would provide them).
As we left, we were charged for all the tours, then handed cash for the cancelled tour.
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