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“best host ever”
Review of Arch Palace Hotel

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Arch Palace Hotel
Ranked #40 of 76 Hotels in Goreme
London
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“best host ever”
Reviewed 13 July 2009

Arch Palace Hotel, Göreme, Cappadocia, June 2009

Mustafa, his wife Nűrtan and 4-yr old daughter Çeran, went out of their way to make our stay there as homey as possible, and all of it done in the most natural and unself- conscious manner imaginable. On more than one occasion we were invited to have dinner with the family lounging leisurely, ottoman style, on pillows on the roof terrace overlooking Göreme’s mosque and the fascinating ‘fairy chimney’ structures of the eroded geology characteristic to Cappadocia. ‘Come’ he said. ‘We’ll buy some food together.’ And we did. Sensing our discomfort at having our vegetarian food cooked on the same grill as the chicken he had prepared for his family Mustafa, unbidden, scrubbed the grill in soap and water before roasting our aubergines and courgettes. . ‘Come. Would you like to see the house I’m building for my family?’ And another day ‘Are you interested in pottery? Come. I’ll show you the best pottery in the region.’ We think there is a magic in the way some people in some countries are able to extend hospitality that is both generous and appropriate without it becoming overwhelming or creating a sense of obligation in the people to whom it is extended. Yes, there are the subtle give-and-take nuances of negotiation but learning them adds to the traveller’s experience of a place and its people.
The Arch Palace Hotel might not have an award-winning design, nor a swimming pool. But our room had a large and comfortable bed, a shower with plenty of hot water and a little annex room overlooking Göreme’s mosque, suitable for prayer or meditation. Breakfast was always accompanied by the Çeran’s sunshine giggles on the roof terrace and there were daily discussions with Mustafa about how we might, yet again, avoid getting lost on our walks thorough the mysterious valleys of the surrounding countryside. To no avail. Northern Europeans need maps. These are an unnecessary encumbrance to Cappadocians, and even when they draw them out they need to be taken with a grain of salt. Saved by men with horse-drawn carts we’d encounter on dusty paths in the middle of nowhere, we’d return in the late afternoon. Later we’d emerge in the cool evening and venture the to recommended restaurants where we met assorted Mehmets and Ahmets, all invariably cousins of Mustafa and all equally polite, good-humoured and excellent hosts serving very simple tasty food. This was such a contrast to the constant (sometimes charming but often tiresome).on-the- make restaurant scouts and shop-keepers in the Sultanahmet area of Istanbul where we’d been the week before.
Sarah and Arnold UK

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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379 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Boulder, Colorado
Level 6 Contributor
314 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 26 June 2009

The location of this hotel is great, tucked just behind the mosque and just a short walk from the main street of Goreme. Mustafa, who is the owner, host, cook is great. He went out of his way to make our stay perfect. The rooms are not huge and the steps up to the terrace where breakfast and cocktails are served are a little steep but you can't beat the ambiance and hospitality. The hotel is carved out of stone (not a cave house) and the decorations and style are very pleasing if a lttle funky.

  • Stayed June 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crosswycke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 May 2009

We had a great stay here - the hotel itself isn´t the Ritz but it´s clean and comfortable and has real Cappadocian flavor. Mustafa the owner is the hardest working man in the hospitality business, and he helped us out with everything from driving 1.25 hours each way to pick us up at Kayseri Airport at 11pm, to mapping out our hikes in detail, to cooking us eggs to order for breakfast, to making dinner recommendations, to booking us a tour, to finding us a shuttle back to the airport at the end of our stay, and on and on. He deserves to get your business - you will find this out in a nanosecond!

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jcurrysf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 May 2009

We stayed at the Arch Palace based on the many Trip Advisor recommendations. Although I would not describe this as "awesome" or "brilliant" as others have done, I do want to say that it is a very attractive, quiet, centrally located, and friendly pension. The other guests were great company - worldly, low-key, friendly, and diverse. The owner Mustafa (who speaks excellent English) comes from Goreme and is an invaluable resource about the area. Further, he takes the extra step to make you comfortable - he wakes before the first guest to get breakfast together; provides suggestions for touring and meals; chats informally with everyone; keeps the neighborhood kids quiet after hours; and may provide special favors if you are in a jam (he drove another guest to and from the Open Air Museum when rain began to pour down). The bed was comfortable and the room was pretty. On the website it looks as though some of the rooms have no window. That is not the case: All rooms have natural light and the windows open.
The drawbacks were few: The room was small, with limited closet space - I think this is a function of the limits of architecture, as the rooms are literally cut into stone and there are strict cultural preservation guidelines about changes you can make to the buildings. If you arrive in the middle of the day and Mustafa is our leading a tour, you may find yourself greeted by his family members or household staff, who will try to be helpful but whose English is not proficient. So unless your Turkish is better than ours (limited, unfortunately) you will be up to your own devices that day as to finding your way about. Finally, I do not think there is daily cleaning of the room -- unless we were an oversight.
All in all, I would strongly recommend this hotel and would certainly stay here again.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annabrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 5 Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 May 2009

Not a cave hotel but gives you a great flavor of Goreme nonetheless with rugs, carpets and kilims adorning the queer interiors.

Located close the the main street, you get good views of this fairytale town from the terrace and some of the room windows.

Mustafa, the proprietor is a brilliant host and great company with Raki (you'll know what I'm talking about once you get to Turkey) !

If you're not to fussy and unless you want to bathe in luxury.....go for Arch Palace.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank teddy374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
48 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 16 March 2009

I stayed in a double room for 2 nights with my boyfriend while we were on a small group tour. This was one of the most unique places I have stayed as the rooms felt like you were staying in an old cave house or church. Really different.

Great terrace area & yummy breakfast.

The tour group that I was on were really laid back (i think there were 12 of us) so there was no noise at night.

Location was excellent a few steps down hill to the centre of town and walking distance to the open air museum.

  • Stayed August 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mir222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 February 2009

This hotel is fantastic. Stay there! It's in a good location - tucked away just a few minutes walk from the centre of the village. It has an awesome terrace which lets you see the most amazing view. Our room was great - clean, a good size and relatively recently renovated. But what really stood out for me was the host, Mustafa - we didn't want to leave because we felt so at home and were treated like we were long lost friends. We loved it so much we plan to go back and stay for longer and really explore the surrounding area in more detail.

  • Liked — The hosts
  • Disliked — The sadness of leaving it
  • Stayed September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank wanderergirlUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arch Palace Hotel

Property: Arch Palace Hotel
Address: Gaferli Mah. No:14, Goreme 50180, Turkey
Region: Turkey > Cappadocia > Goreme
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Airport Transportation
Hotel Style:
#15 Romantic Hotel in Goreme
#19 Family Hotel in Goreme
Price Range (Based on Average Rates): £
Hotel Class:3 star — Arch Palace Hotel 3*
Number of rooms: 11
Official Description (provided by the hotel):
Arch Palace Hotel is set in the middle of breathtaking surroundings with spectacular panoramic views of Goreme, ideally situated only 300m from the centre of Goreme. All the rooms at Arch Palace Hotel have central heating, air conditioning and private bathrooms. In total there are 11 rooms for a maximum of 30 guests. Arch Palace Hotel is a family run hotel where you will be made to feel at home by the owner Mustafa and his wife. From the spacious rooftop terrace you can enjoy the amazing surroundings and beautiful sunsets, or just relax on the cushions of the Turkish style sitting corner. The name of Arch Palace Hotel comes from the traditional room-type that has been built in Anatolia for centuries. A building with an arched ceiling keeps the room cool during the hot months of summer and retains the warmth during cold winters. This building tradition is still used today as can be seen at Arch Palace Hotel. ... more   less 
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Also Known As:
Arch Palace Goreme
Hotel Arch Palace
Arch Palace Hotel Goreme, Cappadocia, Turkey

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