I stayed here in July 2013 with my boyfriend for just a day and a half. The stay was great the only glitch I had was with one staff member and transportation.
When I arrived at the Kayseri airport I called the hotel to ask where the shuttle was. It had been 20 minutes since we arrived and almost all passengers were gone. They said to call back in 5 minutes and when I did they said they'd take down my number and call me with no information on the shuttle. I asked where it was and they said they had no idea and the driver wasn't picking up and it wasn't their fault. No other help on fixing the situation.
When we arrived in Cappadocia, Nehir, the staff member at reception and the one who answered my call, was incredibly rude. He told me I didn't book the balloon ride the next morning by not providing a total # of our party. He said he knew I didn't because he was the one emailing me. Rather than argue with him (since I was clearly sick) I nicely asked him to put us in for the next morning. I found the email afterwards where I did as well as the email where he confirmed our ride.
Other than that the rest of the staff -- especially Ozga -- were incredibly nice and attentive. Breakfast was nice by the pool and the room was beautiful. The only thing I would say is the modern looking bathroom really takes away from the cave look.
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- Also Known As:
- Doors Of Cappadocia Hotel Goreme, Turkey