This hotel was one of our pricier choices throughout Turkey but it was SO WORTH IT! Right from airport pick up to checkout/dropping off to our next hotel these guys went above and beyond to make our stay fantastic.
Our flight was delayed and we arrived in the early hours of morning but there was still someone to greet us and get us settled. Even their dog Izmir was there to greet us! SO adorable!
We woke up early to watch the balloons from their famous rooftop which was totally worth it. They even have a guy taking photographs for you!
Our luggage was lost by our airline and staff went out of their way to help us retrieve it, got it to us much sooner than was promised by the airline.
They helped us so much in organising our time in the area and gave us some great prices for all the tours as well. Book your hot air ballooning with them as well, you get a better rate and the company they use is really well known for their safety standards and competency of their pilots.
The rooms were absolutely gorgeous and the perfect temp (they even had the heater on for us when we arrived as it can get cold at night). Unique cave rooms which all looked different (we booked 321 and 334 which were both amazing) - book early and choose the room you want!
Breakfast was great here - a huge range. We didn't dine at the restaurant but it was a beautiful place and the menu did look good.
We also booked into a hamam here which was just next door which was great!! Highly recommend this, the massage was just what we needed after all the dusty trekking we did. There's also a pool there, bit small but it's appreciated in the heat of summer.
All in all one of the best and most memorable places we stayed in Turkey. Not only for the gorgeous architecture and setting (the place looks HUGE, seemed to have rooms left right and centre), but what really made this place for us was the staff, they really went above and beyond for us in all aspects. They were so friendly and accomodating and it was much appreciated.