My family and I recently returned from a holiday to Turkey, during which we stayed in Cappadocia for four days and stayed at the MDC Hotel. The MDC was strongly recommended by our travel agent (True Blue) and received consistently high ratings by other travellers on Trip Advisor.
Our expectations before checking in were understandably quite high, but we realised very quickly that the hype was justified. First impressions are generally indicative, and upon arrival at the hotel (after a tiring 10 hour bus trip from Antalya, and a misunderstanding with our pick up which became quite stressful), we were met by the omnipresent and wonderful hotel manager, Mustafa, who greeted us warmly at the front of the hotel. Mustafa stressed that he wanted us to feel like the MDC was our home and not a hotel, and he very quickly organised our rooms upon our arrival in the lobby. Mustafa quickly organised a free upgrade of our rooms after we informed him that we needed extra beds in the room.
The hotel itself at night was beautiful, and the rooms we were given were both striking and unique, combining the outlay of caves (the building is heritage listed I believe) with the most modern of amenities and comforts. We couldn't help but smile upon seeing the rooms, as we hadn't seen anything like them before.
We then enjoyed a wonderful dinner at the hotel restaurant, with a four course meal that was local and delicious. We were also entertained by two wonderfully talented musicians employed by the hotel (we purchased their CDs) who played great (mostly Turkish) music throughout the night. The service at the restaurant, as with the rest of the hotel, was fantastic without being pretentious as one would expect with a hotel of this class. Our breakfast the next day and for the remainder of our stay was of high quality and very diverse, with the highlight being the sumptuous pancakes (complimentary) created by the two local women in the restaurant.
Although the hotel itself was wonderful, it is our experience with the staff which elevated it to make it most memorable. Particular praise needs to be given to Mustafa, the hotel manager, who was at all times gracious, extremely professional, organised and accessible. Mustafa made us feel like we were important guests (although he treated everyone who stayed at the MDC with the same courtesy) and not only responded to our requests, however small, with a high level of efficiency, but almost anticipated any concerns we had before we raised them with him. Unlike other Managers which would only appear once or twice, Mustafa was constantly present during our stay and was always considerate to respect our space and privacy. It was obvious to us that Mustafa is a natural and works tirelessly to ensure those staying at the MDC have a memorable escape from the rigours of travel. The impression we had of Mustafa is not in any way to undersell the efforts of the other staff, who were all fantastic, but his contribution to our overall experience is such that it would be difficult to imagine the hotel without him in his role.
We would not hesitate staying at The MDC again and would look forward to reuniting with Mustafa and staff. Cappadocia as a place is enchanting and different from most places that you will ever encounter. The feeling that you are somewhere special extends to the stay at the MDC hotel, where Mustafa and staff will make you feel happy and most welcome.
We can highly recommend staying at the MDC while in Cappadocia, and wish to extend our sincere gratitude to Mustafa and the MDC staff.
Leila, Kladis, Joseph and Elias Harfouch.
- Official Description (provided by the hotel):
- The Hotel is situated in a beautiful valley away from traffic or noise with a commanding panoramic view across the gardens to the valley.MDC Hotel has a unique setting with beautiful gardens and fruit orchards and is the only hotel in Urgup where you can walk from your door into the surrounding valleys.All rooms are elegantly decorated with modern luxury and all are south-facing ensuring dry, airy, roomy luxury suites.Enjoy comfort and luxury at its best in a historical site - truly a unique experience in Cappadocia. ... more less
- Reservation Options:
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- Also Known As:
- MDC Hotel Turkey/Cappadocia - Urgup