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“Excellent Cave Hotel Experience!!!”
5 of 5 bubbles Review of MDC Hotel

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MDC Hotel
Ranked #6 of 65 Hotels in Urgup
Certificate of Excellence
Slough, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent Cave Hotel Experience!!!”
5 of 5 bubbles Reviewed 5 January 2014

We arrive at midnight to the hotel, and the Manager received us and took us to our rooms directly saving us the admin work at the reception. We stayed for 3 nights, and the hospitality from all the staff and the manager was impeccable. We were very pleased with the service, and we felt more like second home being in this hotel. The rooms were very spacious, our room in particular had a lounge with lavish carpets and amazing décor. The bathroom was giant sized with a lavish jacuzzi, and marble floorings (see the pic).
The breakfast was very good with a wide variety of dishes to choose from, my friends told that the omelette was very tasty and the staff even helped us to choose from typical Turkish dish (Grape molasses and Tahini sauce, and smear over bread). Try the freshly prepared Gozleme, its the local thin bread stuffed with either cheese and/or potato and/or spinach. There were exotic dry fruits to choose from; we didn't have lunch and dinner at the hotel, we wanted to explore the local place for it. The manager offered a free shuttle service to drop us and pick us from the city centre.
The only drawback for us, we felt the rooms were very warm!

Room Tip: Try getting rooms on the terrace for the view!
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank budwine888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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924 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Yanbu, Saudi Arabia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

We stayed in MDC hotel for 3 nights and was quite impressed with the Hotel, the rooms and the giant bathroom in the King Suite room. The manager and the staff were very freindly and helpful.

The rooms are large , clean and warm, which was really important as the temperature dipped below -10 degrees quite often during our stay.

One night we reached the restaurant beyond the dinner time of 10:00 PM. Althoough the restaurant was closed the staff promised to prepare something for us, as they did not want us to sleep hungry. He calls us a a few minutes later and asks us to choose anything from the menu, they prepared the soups and the meal of our choice and had them delivered to our room. This was really nice of them and displayed serious commitment from their side.

MDC will be a great choice for anyone visiting cappadocia.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riza M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 30 December 2013

Very pleased with the hotel, from comfortable rooms, jacuzzi, delicious food, panoramic views of Ürgüp to customer service. MDC is certainly one of the highlights of our trip.

- Room (102): Warm, cosy, spacious, clean, heated bathroom floor and private jacuzzi bathtub (!) - we loved everything about it. Generous supply of toiletries and soft towels. The Jacuzzi hit the spot esp. after chilly days site-seeing (Dec). Soft comfy bed.
- Environment: The hotel itself has amazing views of Ürgüp. Its15 mins walk to the town centre so v convenient for us Enjoyed spending time at the lobby lounge, drinking coffee (complimentary 24/7) and reading my book. It's decorated Turkish style. Restaurant is nice and welcoming.
- F&B: good menu selection. For dinner We tried grilled meatballs, grilled sea bream fish, grape leaves stuffed with rice and baked mushrooms. Delicious and fresh. The breakfast buffet was average. I thought the variety of hot food was relatively small. However, I liked the traditional pancakes made by local women every morning
- Customer Service: What sets MDC apart was the excellent customer service received, especially from Mustafa, the manager. There was a slight mishap at the airport which caused a 40 minute delay with our hotel transfer. Initially, I wasn't pleased as we were jet lagged and wanted to go to bed, but upon arriving at MDC, Mustafa apologized profusely and gave us complimentary dinner, fruit and wine for the inconvenience. I thought it was very generous and well handled. Mustafa puts a lot of heart and soul into his job. His staff are very proactive and professional. Despite the small mishaps mentioned and the safe in our room not working, I'm giving the hotel five stars

I highly recommend the MDC

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDCHOTEL, Front Office Manager at MDC Hotel, responded to this review, 19 January 2014
Thank for the "excellent" review. It is really special to hear your reference of a second home. Customer comfort and service are targets of MDC staff. We are glad you took time to learn and try some of the traditional Turkish dishes. Being a foreign western partner, I am always impressed how basic and healthy the traditional foods of Turkey are.
Thank you for choosing MDC Hotel.

Ahmet Kucukyildiz, Butch Bisaro and the Management & Staff of MDC Hotel thank you for buying an “Experience”
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 16 December 2013

An excellent room at this cave hotel, including the spa. Staff were very friendly and helpful. Dinner in the restaurant was good with local musicians and local food. The room was slightly too warm for us but this was only a minor drawback. Meeting and talking to the active partner of the hotel who was knowledgeable about Turkey was also great.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quito, Ecuador
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

I spend 13 days in Turkiye, and one of the best memories is this place, since i arrived the charmed and the warmness was amazing, when i arrive to my room i was more sorprised about the special care in every detail in there.
The Landscape was beautiful at any time during the day, and all the people so helpful, i had a little inconvenient with my tour and all the Hotel staff helped me to get the best solution for taking advantage of the time, it was great, thanks a lot for everything to the staff, The owners the restauration was a great job and a great investment the were so kind and so friendly, the front desk staff so helpful, the hostes she was wonderful always smiling and totally connected with the people not as a clients, as friends, it is so important in Tourism you don`t buy a product, you buy an experience and my experience was AMAZING, in a beautiful Hotel i felt i was in another epoque surrounded by an environment so special with traditional music at the dinner, was simply PERFECT.

Room Tip: All the rooms are great, but the suggestion i could say is just be totally sure about your pick up t...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDCHOTEL, Front Office Manager at MDC Hotel, responded to this review, 14 December 2013
We are so pleased that MDC Hotel was one of your best memories. Our staff works hard to meet everyone’s needs and love to extend that courtesy in solving customers’ problems. Your enthusiasm about our place has made our staff extremely proud.

Ahmet Kucukyildiz, Butch Bisaro and the Management & Staff of MDC Hotel thank you for buying an “Experience”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

Being among the "Fairy Chimneys", watching the balloons come over the surrounding hills, eating lovely Turkish food, seeing the pancakes being made beside our table and wonderfully imaginative rooms-what more could you ask?

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Cayman
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

We stayed here for 2 nights as part of a tour of Turkey and were thrilled with the accommodation, much nicer than any other hotel we stayed in in Turkey. The staff was very friendly, especially the manager that everyone seems to be raving about!

Our room was spacious with a large bed, seating area, desk, and TV. The washroom was massive with a separate shower and jacuzzi tub and heated floors which was a nice touch. We met the Canadian co-owner who kindly offered to take us on a tour so we got to see quite a few of the other rooms. Every room is different, depending on the layout of the original structure as they're not allowed to drastically modify the buildings.

We enjoyed the breakfast buffet which had a large selection of cold items and made-to-order omelets.

The hotel seems to be a little out of the way, compared to the main town, but it's really only a 10 minute walk.

There are quite a few stairs at the hotel, and in some of the rooms, so if you have mobility issues I would suggest letting them know so that they can book one of the wheelchair accessible rooms.

We enjoyed our stay and would definitely stay here again!

Room Tip: No suggestions, all rooms were nice!
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  • Stayed November 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daisey_1_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MDCHOTEL, Front Office Manager at MDC Hotel, responded to this review, 14 December 2013
Glad you enjoyed visiting the rooms and amply describing your room. I am happy you took time to walk to town; the walking route is far more historic and quicker than the shuttle route.

I trust the rest of your travels went well and thank you for not going back to your original hotel. We do hope you come and stay here again.

Butch Bisaro, Ahmet Kucukyildiz and the Management and Staff of MDC Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MDC Hotel

Property: MDC Hotel
Address: Karangandere Mah. Karagandere Sk. No:20 | Urgup /Nevsehir Cappadocia, Urgup 50400, Turkey
Region: Turkey > Cappadocia > Urgup
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Urgup
#4 Luxury Hotel in Urgup
#5 Romantic Hotel in Urgup
#6 Family Hotel in Urgup
Price Range (Based on Average Rates): £
Hotel Class:4 star — MDC Hotel 4*
Number of rooms: 39
Official Description (provided by the hotel):
The Hotel is situated in a beautiful valley away from traffic or noise with a commanding panoramic view across the gardens to the valley.MDC Hotel has a unique setting with beautiful gardens and fruit orchards and is the only hotel in Urgup where you can walk from your door into the surrounding valleys.All rooms are elegantly decorated with modern luxury and all are south-facing ensuring dry, airy, roomy luxury suites.Enjoy comfort and luxury at its best in a historical site - truly a unique experience in Cappadocia. ... more   less 
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Also Known As:
MDC Hotel Turkey/Cappadocia - Urgup

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