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“Amazing property and the eggs are to die for”

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Kayakapi Premium Caves - Cappadocia
Ranked #3 of 69 Hotels in Urgup
Certificate of Excellence
Reviewed 4 January 2014

This amazing property is located in the hills above Urgup riddles with the ruins of cave houses. In conjunction with Unesco, the property is restoring the caves with minimum of alteration and operating a luxury hotel. The hotel is a work in progress with unrestored ruins next to rooms.

Nothing in Urgup or the surrounding area even comes close to comparison. While this isn't the best hotel I've ever stayed in, it is certainly the most unique.

If you can afford it, there is no doubt about where you should stay.

Some unsorted tips and opinions:

The breakfast has a decent selection of local cheeses, breads, dried fruits and some hot items including hard boiled eggs. But what should be mentioned in particular are the home made jams, delicious and the eggs.

I've had eggs all around the world and these are unique. Have the fried eggs sunny side up and you'll be amazed. By the way, don't ask for two eggs, that translates as four; one order is by default two eggs. Don't try changing this. I had four eggs at a go, it is so good.

However I hate reviews that can't find any issues with a property. We stayed at one of the suites with our own hamaam. In the whole suite, there are only two tiny dust bins. Consequently always overflowing. The hamaam is ok, it doesn't get hot enough.

Please remember that these are caves, so there's some fine dust on the floor. Hotel slippers aren't good enough, you need proper bedroom slippers for these rooms.

The bar is stuck in a corner of the restaurant and hasn't been designed by someone who likes a drink. The drinks themselves are unbelievably expensive, $15 for a single vodka!

What the hotel could use is a nice bar with a lounge to sit and relax.

We had dinner twice and the food at the restaurant is average and expensive.

However there are free shuttles down to the town below provided by the hotel. Just call them up and once in town you'll find many more dining choices as well as liquor stores. Cab fare on the return is only TL 10.

Allow they're excellent Guest Services Manager Elvan Kismet to manage everything. She'll set up the balloon, tours and side trips. Just sit and have a chat and your holiday is sorted.

Of course like most extraordinary destinations in the world, Cappadocia is full of tourist traps and touts waiting to rip you off. So allow Elvan to organise everything. Our tour guide was names Unlu and he's very good.

One point about the tours, they'll inevitably include a visit to a ceramic factory and a carpet cooperative. In both these places you'll get a personal tour by the owner or manager and then offered to buy their wares, at no obligation. Naturally after 45 mins you're feeling a little obligated.
You should only visit these places if your holiday in Turkey includes plans of buying a ceramic souvenir or a rug. Otherwise give it a pass, although there's no obligation to buy it's hard to leave a carpet showroom empty handed and they don't have placemats or fridge magnets. These stops eat up 45 mins to an hour.

Also when taking the the tour, ask Elvan in advance to book a home cooked lunch. Far more interesting than a restaurant, our one regret we forgot to do this.

We visited in the off season, but even then there were four or five tour buses parked at all the attractions. In peak season it may get unpleasant at the sights. Also, the weather is nice and cold now and the fire place was fun.

Finally, keep a few hours to explore the unrestored parts of the property. Eventually they'll be restored and there would be 200 rooms. So go now. Oh and before I forget, Cappadocia was one of the most amazing places I have seen in my life.

  • Stayed: January 2014, travelled with family
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Thank Miran_Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 5 January 2014

Dear Miran,

I was delighted to read your positive feedback following your stay at Kayakapi Premium Caves – Cappadocia and I was so happy to read your kind words that you really did enjoy the great service. I have passed on your kind words to my team at the hotel who I am sure appreciate your feedback. Thanks you dozens of time for your nice words. Please do come back and see us again soon.

My kind regards,

Yakup Dinler
General Manager

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675 - 681 of 1,259 reviews

Reviewed 3 January 2014

I’ll try to be quick. If you’re looking for somewhere to stay in Cappadocia – stay here. You kind of know what you’re going to get in a place, but not here. It’s the unexpected extras at Kayakapi that make this place awesome. We got the cheapest ‘room’ we could find at a really reasonable price. We got a whole lot more than expected. A huge lounge room, fruit platter, Nespresso, fireplace (that someone comes and lights for you), free wifi, TV’s in the lounge room and bedroom (I know you’re meant to get away on holidays but I don’t mind watching some BBC/CNN), great bathroom and a personal hamam. Yup, a personal hamam. We didn’t use it and I’m really not sure many people would – but it’s cool anyway. The photos don't do this place justice (I've uploaded some of my own). The staff were fantastic. Elvan was particularly helpful, giving us a map which turned into our cheat sheet for what do and where to go. The restaurant is a just like the rooms, cosy, unique and beyond expectations. Breakfast is huge and a reason to get out of bed. All in all, the rooms are huge, comfortable, personal, unique and really something to remember, you couldn’t ask anymore of the staff and well, I just think this place is great.

  • Stayed: January 2014, travelled as a couple
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1  Thank patrickvoneill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 4 January 2014

Dear Patrick,

Firstly thanks you very much for your nice comment on us. We try our all best to maximize your comfort and when we understand that you were really happy at Kayakapi, which is your home in Cappadocia; we are getting more & more courage to do better.

Please do not forget that you have a house in Kayakapi whose doors are always wide-opened for you.

Regards,

Yakup Dinler
General Manager

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Reviewed 2 January 2014

This is one of the most memorable stay we had in Turkey. We made the best decision to spend 2 nights at this marvellous and unique hotel. We stayed in a 2 bedroom suite with a fireplace in one of the room, heated floors, large bathroom with a Hamam and Jacuzzi. We were provided with complimentary Nespresso in the suite as well. The staff are extremely courteous and helpful. I would recommend anyone going to Cappadocia to stay at this hotel and I hope to return to this hotel one day.

  • Stayed: December 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Winnie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 4 January 2014

Hello Winnie,

Thank you so much for your lovely feedback following your recent stay at Kayakapi Premium Caves - Cappadocia. I am so happy that we met your expectations and you liked our property with the staff.

I hope that you will be able to come back to the hotel in the near future so we can once again ensure you have a wonderful stay with us.

Regards,

Yakup Dinler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

We made the choice of this hotel based on TripAdvisor reviews and we were amazed at how truly wonderful the Kayakapi Cave Hotel really is! From the moment we were picked up at the airport, to check in, to our upgraded accommodations, to the incredible service throughout our stay, every single aspect of our few days in Cappodocia was memorable. Elvan set up a personal guide for us (Unluer Kogan) as well as an amazing balloon "tour" (Royal Balloon). Her recommendations were excellent. And when we needed to return to the airport very early in the morning, our driver had breakfast packed up for us to take on the trip. We have stayed in many 5 star hotels around the world and this is at the top of the list. My son and daughter-in-law as well as my husband and I did not want to leave the splendor of our rooms and all the amenities, right down to our fireplace being lit for us at a moment's notice. We will be talking about our experience for years to come.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Connie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 3 January 2014

Hello Connie,

You made us so proud of our property and gave us such a wonderful energy to do more and the best in future. For us it was a real delight to host you and your entire family. And because we are a new hotel, we are trying our best to host our guests in improved conditions and obviously these kind of nice comments are giving courage to us.

Please give us the pleasure of welcoming you again in future and please do not forget that you have a second house in Cappadocia.

Regards,

Yakup Dinler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

The hotel was beautiful, the service was great, and the breakfast was plentiful. We got a complimentary upgrade upon arrival to a huge suite with a hamam in the bathroom. The fireplace really makes the room cozy and cute and the staff is incredibly helpful. All in all a 5 star experience.

Room Tip: We stayed in room 105 which had two rooms and one bathroom. Beautiful but really only necessary if y...
See more room tips
  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Sanjana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 3 January 2014

Dear Sanjana,

Thank you very much for your nice comments. We try our all best to maximize your comfort and when we understand that you were really happy at Kayakapi, which is your home in Cappadocia; we are getting more & more courage to do better.

Again wishing you a very nice new year and regards,

Yakup Dinler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

This hotel is epic. It is a must for a great Cappadocia experience as it blends in perfectly with the landscape of the region. The rooms are truly caves, luxury ones I might add, and ours was a two bedroom suite with a fireplace in one room, a sauna, hammam, and a big bathtub in the bathroom. The service was great, and the location is very central. The staff of the hotel gives great advice on what to do during one's stay. They can even organize a tour guide and a must-do balloon ride with their sister company.

Room Tip: Go for the 2-bedroom superior suites (can be shared with a friend) for best value.
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  • Stayed: December 2013, travelled with friends
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Thank Amine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 3 January 2014

Hello Amine,

Thank you very much for such a lovely review on TripAdvisor.

It seems that you should come back to meet with Kayakapi and all of us in near future.
Please contact us for any need from Cappadocia.
Best wishes to whole family...

Yours;

Yakup Dinler
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2013

My daughter and I selected Kayakapi Premium Caves based on Trip Advisor ratings.

What can we say other than it was one of the best Hotel experiences we have ever had.
It is unfair to refer to Kayakapi as just a Hotel.
It is more a unique and wonderful experience-a perfect way to embrace the wondrous Cappadocia region.

We were upgraded to the two bedroom Suite at no extra cost which made the stay a true joy for us both.
Staff were very helpful and able to advise and organise special trips such as Balloon Ride,HorseTrail Riding and day Trips..

A fabulous Hotel for a fabulous two day visit to a World Heritage wonder..

I will go back again!

Room Tip: If travelling as a Family, ask for the two Bedroom Suite and aim for same price as two rooms
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  • Stayed: December 2013, travelled with family
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Review collected in partnership with this hotel
Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakup D, Owner at Kayakapi Premium Caves - Cappadocia, responded to this reviewResponded 1 January 2014

Dear Glenn,

Thank you so much for your lovely feedback following your recent stay at Kayakapi Premium Caves - Cappadocia.

I am so happy that we met your expectations and you liked our property with the staff. I hope that you will be able to come back to the hotel in the near future so we can once again ensure you have a wonderful stay with us.

Regards,

Yakup Dinler
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kayakapi Premium Caves - Cappadocia

Address: Kuscular Sokak No:43 | Kayakapi Mahallesi, Urgup 50400, Turkey
Phone Number:
Region: Turkey > Cappadocia > Urgup
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Urgup
#1 Luxury Hotel in Urgup
#2 Family Hotel in Urgup
#4 Romantic Hotel in Urgup
Price Range: £95 - £866 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kayakapi Premium Caves - Cappadocia 5*
Number of rooms: 40
Official Description (provided by the hotel):
As being one of the first settlement zones in Cappadocia’s centrally located city of Urgüp, the historical site of Kayakapi neighborhood – which is also known as the “Landowners’ Neighborhood” - is returning back to its glory days under the name of Kayakapi Premium Caves – Cappadocia. Kayakapi Premium Caves – Cappadocia, supported by UNESCO and World Heritage Center, is formed by hundreds of cave houses and historical structures. You can be one of the special guests of this historical neighborhood with its 10th-century Cave Church, the historical Mosque dated back to Seljuq Empire and the House of St. John the Russian with its unique Urgup / Cappadocia view. The Cave Rooms, Suites and Mansions with the sizes varying from 33 m² and 253 m², which are designed for your daily needs and luxury holidays, are waiting for their new owners. ... more   less 
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Also Known As:
Kayakapi Premium Caves - Cappadocia Turkey - Urgup

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