... specifically when you are in Diyarbakır, where "access" matters! I stayed at this hotel, again, on a business trip and I must repeat my usual sentence in all reviews: I did not pay for my accommodation at this hotel. Although I stayed for only 1 night, I definitely have an impression. I checked the price now and it seems quite reasonable in terms of value.
First of all, it is nearly impossible to find a hotel this good in small cities of Turkey. Especially for people like me who have to find good spots for international guests, this hotel is a gem. It is quite close to the city and allows you to go sightseeing or, as the habit goes, to taste the wonderfully spicy and ample food offered by this historic city.
Secondly, the staff were quite helpful and friendly - except for one occasion, which I will explain in a minute. As an example, I couldn't catch breakfast and seeing that, one of the waiters was kind enough to wrap up something for the road for me.
The breakfast buffet was quite rich and served in an uncrowded, large room. Everything looked quite delicious.
The room I stayed in was surprisingly a suite and one of the most spacious ones I have ever stayed at - no balcony but a living room with TV, a bar for complimentary coffee and tea, a separate closet area! I wished I could stay there longer. Everything was prettly clean.
Now, negatives... Firstly, when I entered the room, there was a stench coming from the coffee and tea bar and when I checked it, I saw that the kettle has not been cleaned since the last guest! It was really an unbearable smell and I had to clean it myself.
Second negative point is a bit about problem solving. I had trouble at check-out and although the staff were quite nice at the beginning, I ended up feeling like a person who was trying to evade payment, which is definitely not right.
In any case, if I go back to Diyarbakır, I will (in a way, have to) stay at this hotel. But they can work on their people skills a bit.
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