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“Wish we were still there.....”

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Radisson Blu Resort & Spa, Cesme
Ranked #19 of 134 Hotels in Cesme
London, United Kingdom
2 reviews
“Wish we were still there.....”
Reviewed 9 August 2014

After a disastrous start to our long-awaited family holiday which could have seen us returning home to the UK 2 weeks early, we discovered the Radisson Blu in Cesme and actually ended up extending our stay by another 3 weeks!!! It ticked all the boxes for us and there is no doubt we will be returning as soon as we can. We were looked after so well by all of the staff in particular Onur Yuksel who made us feel extremely welcomed and looked-after. If you have the pleasure of meeting him, please say we said Hi!!!!! What was also so refreshing was to meet and talk to Tobias the General Manager who was always present and available for his guests to talk to. The Hotel, Grounds and Pools were extremely clean, all nicely located and the overall ambience of the hotel is calm and relaxed. We've been home now for a week and are really missing the friends we made and our chilled out days by the pool and the beach at Radisson Blu. Oh how we wish we were still there!

  • Stayed August 2014, travelled with family
    • Location
    • Service
Helpful?
Thank Sendervents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Cesme, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 26 August 2014
Dear Guest,

Thank you for taking the time to write a review and tell others about your stay with us at the Radisson Blu Resort & Spa, Cesme.

We are delighted that you enjoyed your stay with us and we really appreciate your comments about our team and services.

On behalf of us all here at the Resort, thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future when your travels allow.

With best regards,

Tobias Ammon &
Your Radisson Blu Cesme Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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English first
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

If you can improve the list I reported I am sure this will be a fantastic hotel... If you can improve the list I reported I am sure this will be a fantastic hotel... If you can improve the list I reported I am sure this will be a fantastic hotel... If you can improve the list I reported I am sure this will be a fantastic hotel...

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
1 Thank Deniz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Cesme, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 26 August 2014
Dear Guest,

Thank you so much for your review on Tripadvisor. We are delighted that you enjoyed your stay with us.

We appreciate all feedback here at the Radisson Blu Resort & Spa, Cesme as it helps us to constantly improve our products and services.

From all of us here at the resort, thank you sincerely for being our guest and we hope to welcome you back in the future when your travels allow.

Best regards,

Tobias Ammon &
Your Radission Blu Cesme Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 5 Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 30 July 2014

I spent 3 days in Raisson Blu Resort. It was during the special holiday season so hotel was fully occupied. Therefore we had some issues during our stay.

Hotel has a lovely beach along Ilica coast. Sea is amazing. Swimming pool is also very large and attractive. However during our stay hotel couldn't have provided us sunbeds since all of them were occupied. I was disappointed that in a 5 star hotel, there was not enough sunbed or pillows to provide to the guests. Employees working there had nothing to do and also had disappointed faces. Secondly, since I have high expectations, I wasn't happy with the treatments of the employees either at the beach or at the reception. They were not negative either but Radisson Blu should have more customer-centric approach, in my opinion. Lastly hotel has SPA but you can benefit from hamam and sauna with an additional fee which was ridiculous.

Apart from that, I stayed in a standard 5 star hotel room. Size of the room, air conditioning, bed quality, cleanness of bathroom are fair enough. At the breakfast you can find wide selection of food. You wouldn't get disappointed at the breakfast.

In my next visits Cesme, I'd compare prices of few 5 and 4 star hotels, and decide accordingly. If the price is similar I'd recommend staying in Sheraton Cesme.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Murat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Cesme, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 26 August 2014
Dear guest,

thank you so much for having chosen to stay with us during your trip to Cesme. We appreciate your detailed review, which will be carefully reviewed by our executive team in order to improve our services for our valued guests.

We are deeply sorry that you were not 100% satisfied with your stay and would like to stress that your experience unfortunately does not reflect our normal standard.

We hope that you will give us a second chance for us to prove that we can be your perfect host in Cesme. Please do not hesitate to contact us, if there is anything else we can do to make your next stay better.

Best regards from sunny Cesme,

Tobias Ammon &
Your Radisson Blu Cesme Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul
Level 5 Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 July 2014

The current trend in mediterranean coast is all inclusive service. Radisson famous with its city business hotels, tries another style in Turkey with these kind of resort hotels as HB only. Even without any lunch service. Next one is planned to be opened in Antalya soon.

Would recommend to those WHO have enough Money to pay for deserved silence and high quality service. If you look for all inclusive service, stay away!

Room Tip: Select sea side view, stay away the aqutoys aquapark side.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank twingotrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Cesme, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 26 August 2014
Dear guest,

Thank you so much for your review and for having chosen to stay with us while visiting Cesme. We have forwarded your feedback to our executive team for them to review.

On behalf of our entire team here at the Resort we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Tobias Ammon &
Your Radisson Blu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2014

Everything was excellent. We felt as family with kids so comfortable with the help of courteous and friendly team. Everywhere was verywell organized and clean. Animation and Kids Club team was also very dedicated team.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Ahmet Can Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias A, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 30 July 2014
Dear guest,

thank you so much for your five star review! We are glad that you and your friends enjoyed your stay with us and we look forward to welcoming you again soon.

Please do not hesitate to contact us directly, if there is anything else we can do to make your next stay even better.

Yours sincerely,
Tobias Ammon &
Radisson Blu Hotel Cesme
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 July 2014

I spent 4 days at this hotel and here are a few observations:

Positive:
-Staff is very friendly and helpful
-Spa is definitely worth a visit
-Very tasteful and elegant decor
-Great breakfast buffet
-Spacious rooms
-Very clean

Negative:
-Walls are too thin; we had a noise problem on our first night and had to switch rooms in the middle of the night
-Linens and towels are extremely worn out; we had holes in our sheets and the bath robes felt like sand paper on our skin (not acceptable, especially if you're staying at a Senior Suite)
-There was a cart on wheels that sells toys/sun tan lotion by the pool and it was attended by a small boy(~10 years old). He pushed that heavy cart all by himself and stood by it for hours in that heat. I reported this to the reception, but nobody did anything about it. This is child labor and is illegal. This reflects VERY badly on Radisson.
-Due to the location of the hotel, the beach is extremely windy and the sea is wavy. It is not possible to swim. We had to go to other beaches every day. We were disappointed that we could not use the hotel's beach.
-Overall, I feel like we paid too much and the quality/services offered by the hotel did not warrant the price.

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Seabeachsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tobias A, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 30 July 2014
Dear Guest

Thank you for your feedback and for having chosen to stay with us while visiting Cesme. It’s a great pleasure to hear that you enjoyed our very friendly & helpful staff as well as our beautiful location and impressive SPA.

We are deeply sorry that you did not feel comfortable in your room.Your feedback regarding the linen and towels has been forwarded to our housekeeping manager, so that this will not become an issue for future guests.

We hope that you will give us a second chance to prove that we can be your perfect host in Cesme. Please do not hesitate to contact us if there is anything else we can do to make your next stay better.

Best regards from sunny Cesme,

Tobias Ammon &
Your Radisson Blu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottinghamshire, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 July 2014

Great location, pool, seaside and restaurants. We normally stay at the Cesme Sheraton but over the years it has been neglected and the cleanliness, especially in the pool area is extremely poor. At Radisson Blu however, it is extremely clean and therefore makes for a very comfortable stay. But most outstanding for us, was the service we received from Onur (Yuksel). Our daughter suffers from severe food allergies and we were worried about travelling abroad with her. It was with great relief that Onur took great care of us and her dietary requirements. We can not thank him enough for the reassurance and peace of mind it gave us allowing us to 'relax' and enjoy a stress-free holiday. He is a great asset to the Hotel and we hope to see him there next year when we would like to return! It goes without saying that his team of staff were also very accommodating.

Stayed July 2014, travelled with family
Helpful?
Thank Anouska R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RD_Cesme, General Manager at Radisson Blu Resort & Spa, Cesme, responded to this review, 21 July 2014
Dear Guest,

thank you for your terrific five star review!

We are glad that you enjoyed our great location,pool, seaside and our service minded-staff!

It is very reassuring on our part to see that you were pleased with the service provided by our team and specially from Onur. I am certain that your praise will be much appreciated and will encourage them to continue their good work.

We look forward to welcoming you again soon.

Best regards from sunny Cesme,
Tobias Ammon &
Your Radisson Blu Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Resort & Spa, Cesme

Property: Radisson Blu Resort & Spa, Cesme
Address: Altinyunus Mahallesi, 3435 Sok. No: 25, Cesme 35930, Turkey
Phone Number:
Region: Turkey > Turkish Aegean Coast > Izmir Province > Cesme
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Cesme
#5 On the Beach Hotel in Cesme
#5 Luxury Hotel in Cesme
Price Range (Based on Average Rates): £
Hotel Class:5 star — Radisson Blu Resort & Spa, Cesme 5*
Number of rooms: 312
Official Description (provided by the hotel):
Enjoy direct access to Blue Flag beaches on the shores of the crystal clear the Aegean Sea. In addition to the gorgeous beaches, our hotel is near prime destinations like Cesme Castle, Aqua Toy City water park and the beautiful Aegean town of Alacati. Rest well in 5-star accommodation with many offering separate living areas and views of the sea from private balconies. Convenient on-site dining at 2 restaurants and 3 bars ensure guests don’t have to go far for a delicious meal or a refreshing drink with friends. Our family-friendly hotel features a playground and offers a Kids Club, so go ahead and book a treatment at the spa or relax in the Turkish hammam while we entertain the little ones. Need an unforgettable setting for your wedding or business event? Our dedicated meeting professionals can gladly assist you with reserving our ballroom or one of our appealing meeting rooms. ... more   less 
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Also Known As:
Radisson Blu Resort & Spa, Cesme Hotel Cesme
Radisson Blu Resort And Spa, Cesme
Radisson Blu Hotel Cesme

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