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“Just above an average”

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Altin Yunus Resort & Thermal Hotel
Ranked #53 of 134 Hotels in Cesme
Reviewed 6 August 2014 via mobile

At the very first time I came in, the ambiance was cool and i really expected so much from that first welcoming of the hotel hosts. I found what i expected for a few days and then it started not to be more than a monoton life. I found entertainment facilities inadequate. I did not get much of the fun that i was waoting for. Entertainments that i attended was not more than a child amusement. Anotger thing that it would be better if there was live music at the lobby bar at nights. But hotel staff was kind ,cheerful and helpful though. These are the cons . On the other hand, hotel room was clean and enjoyable. Hotel has a very beautiful beach and a marina which has the most wonderful view .It was so much fun to swim. But i wanna mention that the beach animations could be better.
Overall ,i could say that the hotel is just above an average. I just wanted to say that the hotel has perhaps the most beautiful place and view so it has a big potential to be a better place.

Stayed: August 2014, travelled with family
Thank Mustafa Oğuzhan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ozgur C, Manager at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 8 August 2014

Dear Mr. Mustafa Oguzhan K,

Thank you very much for taking the time to review your recent stay at Altin Yunus. Your comment regarding the animation program variety is addressed to the concerned department head for improvement. On another note, please be informed that we do have live music in the night in 2 of our outlets in addition to the evening live music in the lobby. Your kind words about our team members have been shared and very much appreciated by the entire team.

Thank you once again for your constructive feedback and we look forward to welcoming you back in our resort hopefully in near future.

Kind regards,

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54 - 60 of 527 reviews

Reviewed 13 July 2014

Very pleasant rooms, great views and certainly not dirty. Incredible selection of food from the buffet but be on time as items are not replaced. Management very helpful, but some not quite as polite. Long walks from some rooms to facilities, but very good value.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
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Thank Chris_Watts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOZDE D, Halkla İlişkiler Müdürü at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 6 October 2014

Dear Chris_Watts;

Thank you for taking the time to write a review and tell others about your stay with us at the Altın Yunus Resort/ Thermal Hotel, Çeşme.

We are delighted that you enjoyed your stay with us and we really appreciate your comments about our team and services.

On behalf of us all here at the Resort, thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future when your travels allow.

With best regards,
Altın Yunus Resort/Thermal Hotel

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Reviewed 29 May 2014

A best value for money place.
Sea side location, frinedly staff, clean and bright rooms with excellent sea view.
To close to Izmir, Urla, Selcuk, Ephes, Cesme.
Easy way to visit Chios (Greek island).
I spent 1 week in there.
Sweet memories

Room Tip: East bank is better
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  • Stayed: June 2013, travelled on business
    • Value
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1  Thank Spiros58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOZDE D, Halkla İlişkiler Müdürü at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 18 February 2015

Dear Guest Spiros58,

Thank you very much for taking your time to share your comments regarding your recent experience at Altın Yunus Resort&Thermal Hotel.
I, along our entire staff, appreciate and value the feedback we receive from our guests and needless to say, we were very pleased to read yours.

On behalf of everyone here at our hotel, it is our hope that we may welcome you back in the near future as it would be an honour and pleasure to serve you once again.

Best Regards,
Altın Yunus Resort&Thermal Hotel

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Reviewed 19 April 2014

This is an old, dirty hotel not worth the amount of money you pay. On our 2nd night, there was a horrible music in our room from the ballroom downstairs and it never stopped. We called the reception at least 4 times, and to no avail the music was literally in our room and at the highest possible level. The receptionists were extremely rude, and told us this is a hotel where there is music and i am the only one who complains. It was impossible to sleep with nonstop banging in the room. This never happened in any other hotel i have stayed. There is nothing good about the hotel, it is old, dirty, has bad greasy food, unkempt dirty spa, bad service and rude personnel.

Stayed: April 2014, travelled on business
6  Thank businesstraveler036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOZDE D, Halkla İlişkiler Müdürü at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 24 April 2014

Dear our Guest,
Thank you very much for sharing your valuable opinions and suggestions about our facility with us.
Your expectations and wishes have been evaluated within the scope of our concept related to our corporate values.
It is pleasure for us to see you at our hotel again as soon as possible and wish you all the best in your life.
Your Sincerely,
Altın Yunus Resort & Thermal Hotel

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Reviewed 17 September 2013

I could not wait to go back home to warn travellers about this hotel. The only good thing to write about it is the brilliantly clear sea on the beach, which incidentally you can find on any beach in Cesme. The rooms are outdated, comfort of no more than A 3 star hotel, the food is average at most, this is comparing it to all other hotels we have stayed in Turkey, the staff barely speak English and rude, barring one male receptionist we met on our arrival. And you can enjoy a glass of draft coke with your meal for no less than 9 lira, I could probably buy 5 cans for the same price. Unfortunately we have another week to stay here with no option to change our accomodation so I advise not to book your holiday here to start with.

  • Stayed: September 2013, travelled as a couple
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6  Thank AandR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMLA T, Halkla İlişkiler Müdürü at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 21 August 2016

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Altin Yunus Resort & Thermal Hotel

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Reviewed 27 August 2013

We stayed only for 2 nights, so can't complain too much, but I would've never wanted to stay any longer, especially for that price. Extremely dated - made us laugh all the time, it was like back to 90's or maybe even earlier.
Beach is very average, has lots of potential, but we found it very dirty. Both days we just had a short taxi ride to enjoy beautiful beach clubs outside of Altin Yunus.
Had breakfast included (and apparently dinner too), can't complain here. Never tried dinner though, probably not the best idea anyways. Always dined out.
Rather than that, I loved the area and marina.
5 minute walk to the main road to catch dolmus (mini-bus) to either Cesme or Alacati/Ilica (2-3 TL), alternatively you can ask for taxi at the reception or walk to the taxi station yourself (15-20 TL to Cesme center).

Stayed: August 2013, travelled as a couple
3  Thank Anya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMLA T, Halkla İlişkiler Müdürü at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 20 August 2016

Dear Guest,

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Altin Yunus Resort & Thermal Hotel

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Reviewed 1 July 2013

Altin Yunus Cesme could well be one of the best hotels in Turkey: the location is wonderful, the beach is amazing, and the food is generally very good. Unfortunately there are many problems related, I think, to the management. First of all, it is classified as a five-star hotel but it is rather a hotel for families: there are a lot of kids around, often screaming and weeping as all kids in the world do, and all initiatives for entertainment are for kids only. On the other hand, "extras" are charged as in a Hilton or Sheraton. Just to give an example: a small cup of Nescafe at the beach restaurant costs the equivalent of 4 euros. Second, as another reviewer has written, "average" rooms are like those of a motel; plus, stairs were dirty and in the bathroom of my room there were stains of rust and mold. Third, the personnel apparently cannot comply with all the demands of such a big structure. Our room was rarely made before 4:30 p.m.; OK, it is a big hotel, but customers have their needs (and why do cleaning people always start with cleaning the same rooms instead of rotating...?). Waiters and receptionists were nice and friendly, but, since neither my husband nor I speak Turkish, it was often hard to make ourselves understood because few of them spoke English or German. Overall, a bit more care for details would improve this hotel a lot!

  • Stayed: June 2013, travelled as a couple
    • Value
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1  Thank glaukopis_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAMLA T, Halkla İlişkiler Müdürü at Altin Yunus Resort & Thermal Hotel, responded to this reviewResponded 21 August 2016

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Altin Yunus Resort & Thermal Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Altin Yunus Resort & Thermal Hotel

Address: 3215 Sokak, No 38, Cesme 35948, Turkey
Region: Turkey > Turkish Aegean Coast > Izmir Province > Cesme
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#18 Luxury Hotel in Cesme
Price Range: £39 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altin Yunus Resort & Thermal Hotel 5*
Number of rooms: 465
Official Description (provided by the hotel):
ALTIN YUNUS is located at Aegean Region, connected to İzmir City in Çeşme County located at the farthest point of Anatolia, 90 km away from Adnan Menderes Airport, 80 km away from Izmir, 150 km away from Efes and Meryem Ana, 3,5 km away from Çeşme, 4 km away from Alaçatı, at Boyalık Location, Kalem Cape. Çeşme whose square measure is 1601 km2 is neighbour with Urla County from East, Aegean Sea from South and west, Karaburun County from North and it is 8 mile away from Chios connected to Greece. Part of Urla Peninsula surrounded on three sides by the sea extending to the west is called as Çeşme Peninsula. It is a comfortable, enjoyable and joyous holiday paradise hosting its guests best with gold beach, Turquoise Sea and magnificent landscape since 1974. ... more   less 
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Also Known As:
Altin Yunus Cesmeturistik Tesisler a.s. Hotel Cesme

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