Having arrived here from the Hilton Istanbul i expected it to be of similar standards. Nothing could be further from the truth. It is old and substandard and the service was terrible. Staff were rude and not willing to help. Everything seemed like an effort or too much trouble. I was shunted from recpetion to my room twice, just to get the Internet connected, even though in a busienss room i had to pay or 24 hour access.
Over price, neglected and lacking in even standard levels of customer service, this hotel reflects very poorly on the Hilton chain.
- Official Description (provided by the hotel):
- Enjoy the Top of the Town. With 32 floors and sea views on 3 sides, Hilton Izmir is also located just behind the seaside, Pasaport, Konak, The Kordon, Alsancak and Kemeralti. Enjoy the difference at Hilton Izmir. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Izmir Hotel Izmir
- Hilton International Izmir
- Izmir Hilton International