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“An excellent choice”
Review of Hilton Izmir

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Hilton Izmir
Ranked #5 of 96 Hotels in Izmir
Certificate of Excellence
Lodz
Level 5 Contributor
69 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“An excellent choice”
Reviewed 21 November 2013 via mobile

This hotel is in the centre of the city and a stroll around will satisfy the most demanding tourist. The reception, the lifts and the rooms were perfectly clean and perfumed. The check in and check out procedures were a bit too long, but professional without problems. The breakfast was excellent, extremely rich and varied: I strongly advise to try the sweets, they are delicious! Finally, the view from the room I was given was really amazing, encompassing part of the city and the sea.

Stayed November 2013, travelled on business
Helpful?
Thank Franco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Franco M,

Thank you for staying with us while in Izmir recently and for your kind review.

I was delighted to learn that our breakfast service and hotel facilities met with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,278 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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English first
New Westminster, Canada
Level 6 Contributor
192 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 18 November 2013

Now this is definitely a 5 star hotel. Our group stayed here for 2 nights. Our room was immaculate and spacious. We were given a room with a wonderful view of the Aegean. I found the beds at all the Hilton hotels we stayed at to be very comfortable. Great location, close to banks, restaurants, shopping; and the beautiful promenade.

The food was good in both dining rooms. Dinner is served in the beautiful dining room on the 31st floor with its stunning view of Izmir Bay. The Level 9 dining room with outdoor seating also has stunning views of Izmir Bay. Breakfast is served in this dining room. Service is friendly and professional in the main areas and fast and efficient in the dining areas. This hotel comes highly recommended.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allspice502016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Allspice50,

Thank you for staying with us while in Izmir recently and for your KIND review.

We were delighted to hear that you enjoyed your overall stay and look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hannover, Germany
1 review
Reviewed 10 November 2013

Friendly and helpful stuff, nice big rooms with good equipment and furnitures. International TV programm and high speed Internet. Only one remark is the indoor swimmimg pool; good for colder season but nit for summer.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angelika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Angelika B,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that our services and room amenities met with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level 5 Contributor
77 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 6 November 2013

Very friendly staff- most speak great English. The food is okay and pretty much the same as all Hiltons with a few pseudo-local items. There are other nice hotels a bit closer to the water and sights. The hotel is clearly aging, but as far as cleanliness, they do an excellent job. My room has been spotless- bathroom is always sparkling. The view from the sea-side is beautiful. I agree with some of the other reviews that if you don't keep the air on, the room gets pretty stale pretty quickly- I woke up in the middle of the night because I just couldn't stand it.. feels cool but it was pretty muggy.

Room Tip: Higher rooms and obviously seaside... be sure to ask for non-smoking if that's what you want...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamies_oyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Jamies_oyster,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that you were generally satisfied with your stay expecially the cleanliness.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

You may also be interested to know that one can actually open 2 separate windows in every room of the hotel for fresh outside air.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gothenburg, Sweden
Level 6 Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 3 November 2013

Good things first;
1. Staff - attentive and very friendly.
2. Beds - Comfy
3. Location - five minute walk to the beach front with tons of good restaurants. Dead center between the mazes of the Kemeralti shopping market and Alsancak (party/restaurant area and where you should do your actual shopping).
4. Gym with pool.
5. Quiet.
6. Decent (but not amazing) breakfast.
7. Clean. I even had my T-shirts folded by the cleaning lady as I've just dumped them in a pile on a chair, now that's service!
8. Taxi is always available outside the hotel. A ride to/from the airport is about 50 TL and I'd recommend bringing cash.

Now the not so good things;
1. As mentioned before; dated decor. Does not feel very five star in any way. I'd say by Asian/US/European standards this would be a 3-4 star at most.
2. The air. The cleaning lady shuts of the air conditioning, which is great in a way, shows environmental awareness (I hope it's not just because they wanna save money), but if you forget to turn it on before going to sleep you'll find that the air quickly becomes horrible (I'm not talking about warm... just without oxygen).

I did not try the restaurants and so shouldn't you. Izmir is full of amazing restaurants bustling with friendly turks, so why stay in the hotel? Head over to the seaside and walk north towards Alsancak, you will not be disappointed. Don't miss 1456 SK which is the main shopping drag filled with people. Some of the westbound streets going out from 1456 SK is filled with clubs that are busy every day of the week (I was there on a Monday and it was packed).
Do NOT go to the east from 1456 SK as these streets are very dodgy (I ended up in the transvestite prostitute area which might not be a fun place to be... if that's not your cup of tea).
The labyrinth of the Kemeralti market is a nice place to get lost in, go for a Dönner and some Turkish coffee in one of the many small squares. Just don't buy anything, it's all crap and no; real leather shoes does not cost 40 TL. If you wanna shop; go to Alsancak.

Room Tip: They are probably all the same... I ended up on the nineteenth floor and it was facing the street wh...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floatpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Floatpoint,

Thank you for staying with us while in Izmir recently and for your detailed review.

I also would like to thank you for your gracious comments which I have already shared with my team.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

We were delighted to hear that you enjoyed the restaurants here in Izmir. You may also enjoy the view of Izmir Bay from our Windows on the Bay Restaurant located on the 31st Floor which is open nightly from 18.00 to 23:00 on your next visit. Meanwhile, you may also try our Windows on the Bay Bar located on the 31st Floor which is open until 02:00.

You may be interested to know that one can actually open 2 separate windows in every room of the hotel for fresh outside air.

Thank you once again for sharing your gracious comments with us and we look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradfordwoods, PA
Level 6 Contributor
206 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 3 November 2013

We stayed at the Hilton Izmir for 2 nights on a vacation in Turkey. We were upgraded to the executive level as Gold Card Members & to recognize our anniversary. What a great room! We had a wonderful view of the Aegean. The room was clean and quiet. The bed was comfortable. The bathroom was spotless. The executive lounge offered plenty of options at breakfast and enough food in the evening that it was not necessary to go out for dinner if you didn't feel like it. The location is perfect, close to lots of restaurants and the seaside.

Service was friendly and professional. The one and only issue we had was that we double checked with the hotel on the location to catch the HAVAS bus to the airport. The HAVAS location is only 2-3 blocks from the hotel, so it's a great way to get to the airport. Unfortunately when we arrived at the HAVAS stop, there was a sign on it, in Turkish, saying the stop was moved to a different location because of a parade happening that day. We don't read Turkish, so we had to ask a bunch of people if they spoke English & could read it for us. Turned out the stop was about 6 blocks away, past the Hilton we had just checked out of. Seemed like the hotel should have been aware of that, but it was no big deal and we caught the bus on time.

Overall a fine experience with Hilton. Would definitely stay here again if we find ourselves in Izmir.

Room Tip: Ask for a view of the seaside and a room on a higher floor.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juliet K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Juliet K,

Thank you for staying with us while in Izmir recently and for your kind review.

I was very happy to read that you have enjoyed your overall stay, our services as well as rooms and that the service from our team members met your expectations.

Thank you once again for your gracious comments as well as your loyalty.

We all look forward to the pleasure of welcoming you and your husband back in the near future.

With kind regards.

Yours sincerely

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint-Gaudens, France
Level 6 Contributor
204 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 1 November 2013

As a Diamond Hilton member for quite a few years my wife and I have stayed in Hilton properties in many countries. Standards in most hotels are good, but Hilton Izmir is an outstanding exception. Check in service was fast and efficient, 4 lifts quickly whisk one to the delegated floor. Those rooms on higher floors command amazing views westward over the waterfront and sea.
The rooms were immaculately clean and spacious. The large Hilton king size beds are always comfortable. The free wifi had an excellent speed.
Breakfast was a real treat, one of the widest choices of dishes we have ever seen. Particular mention must go to the daily provision of a complete beekeeping frame containing the most delicious honey.
Parking is attached to the hotel with ample spaces.
Location first class, a short stroll to the Kemeralti market and to the many restaurants on the waterfront.
Absolutely nothing to fault, very many thanks to Mr Vetter and his excellent staff. I think this maybe my first all 5 star rating

Room Tip: Ask for a sea view
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stillworkingat68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Stillworkingat68,

Thank you for staying with us while in Izmir recently and for your kind review which I have already shared with my team.

I was delighted to learn that you were satisfied with our hotel facilities, rooms and our breakfast service.

Thank you for your loyalty to Hilton and I look forward to welcoming you back in the near future.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Izmir

Property: Hilton Izmir
Address: Gazi Osmanpasa Bulvari 7, Izmir 35210, Turkey
Phone Number:
Region: Turkey > Turkish Aegean Coast > Izmir Province > Izmir
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Izmir
#5 Luxury Hotel in Izmir
#6 Business Hotel in Izmir
#7 Family Hotel in Izmir
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Izmir 5*
Number of rooms: 380
Official Description (provided by the hotel):
Enjoy the Top of the Town. With 32 floors and sea views on 3 sides, Hilton Izmir is also located just behind the seaside, Pasaport, Konak, The Kordon, Alsancak and Kemeralti. Enjoy the difference at Hilton Izmir. ... more   less 
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Also Known As:
Hilton Izmir Hotel Izmir
Hilton International Izmir
Izmir Hilton International

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