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Hilton Izmir
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Reviews (1,497)
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All reviewsthe executive loungetallest buildingtop floorturkeynice viewview of the baybit datedaegean seaan upgradeexcellent locationindoor poolfitness centersea frontrestaurants and barsbreakfast buffethotel staffwonderful hotel
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355 - 360 of 1,497 reviews
Reviewed 22 November 2013

The best thing about the rooms is the view. Smelly, stale, dated rooms like stepping back in time. Rude and unattentive staff and aggressive security staff. Not the place to stay for the average tourist. Izmir itself is a seedy city with not much to do. Go and stay elsewhere don't waste your money. I give it 2 stars... At a push

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Crystal_rain99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 25 November 2013

Dear Crystal_rain99,

Thank you for staying with us while in Izmir recently and for your review.

I was sorry to hear that the service of our Security team did not meet your expectations and that you were dissatisfied by their attitude. Thank you for taking the time to share your remarks so that we may use them as part of our service improvement process.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

Once again, thank you for choosing our hotel for your recent visit.
With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

This hotel is in the centre of the city and a stroll around will satisfy the most demanding tourist. The reception, the lifts and the rooms were perfectly clean and perfumed. The check in and check out procedures were a bit too long, but professional without problems. The breakfast was excellent, extremely rich and varied: I strongly advise to try the sweets, they are delicious! Finally, the view from the room I was given was really amazing, encompassing part of the city and the sea.

Stayed: November 2013, travelled on business
Thank Franco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 23 November 2013

Dear Franco M,

Thank you for staying with us while in Izmir recently and for your kind review.

I was delighted to learn that our breakfast service and hotel facilities met with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

Now this is definitely a 5 star hotel. Our group stayed here for 2 nights. Our room was immaculate and spacious. We were given a room with a wonderful view of the Aegean. I found the beds at all the Hilton hotels we stayed at to be very comfortable. Great location, close to banks, restaurants, shopping; and the beautiful promenade.

The food was good in both dining rooms. Dinner is served in the beautiful dining room on the 31st floor with its stunning view of Izmir Bay. The Level 9 dining room with outdoor seating also has stunning views of Izmir Bay. Breakfast is served in this dining room. Service is friendly and professional in the main areas and fast and efficient in the dining areas. This hotel comes highly recommended.

  • Stayed: November 2013, travelled as a couple
    • Value
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1  Thank allspice502016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 23 November 2013

Dear Allspice50,

Thank you for staying with us while in Izmir recently and for your KIND review.

We were delighted to hear that you enjoyed your overall stay and look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

Friendly and helpful stuff, nice big rooms with good equipment and furnitures. International TV programm and high speed Internet. Only one remark is the indoor swimmimg pool; good for colder season but nit for summer.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Angelika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 23 November 2013

Dear Angelika B,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that our services and room amenities met with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

Very friendly staff- most speak great English. The food is okay and pretty much the same as all Hiltons with a few pseudo-local items. There are other nice hotels a bit closer to the water and sights. The hotel is clearly aging, but as far as cleanliness, they do an excellent job. My room has been spotless- bathroom is always sparkling. The view from the sea-side is beautiful. I agree with some of the other reviews that if you don't keep the air on, the room gets pretty stale pretty quickly- I woke up in the middle of the night because I just couldn't stand it.. feels cool but it was pretty muggy.

Room Tip: Higher rooms and obviously seaside... be sure to ask for non-smoking if that's what you want...
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jamies_oyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 23 November 2013

Dear Jamies_oyster,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that you were generally satisfied with your stay expecially the cleanliness.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

You may also be interested to know that one can actually open 2 separate windows in every room of the hotel for fresh outside air.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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