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“Great hotel, amazing view” 5 of 5 bubbles
Review of Hilton Izmir

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Hilton Izmir
Ranked #6 of 96 Hotels in Izmir
Certificate of Excellence
Patras
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
“Great hotel, amazing view”
5 of 5 bubbles Reviewed 16 December 2013

Rooms were spacious and clean with comfortable beds and amazing view. Breakfast buffet was characterized by wide variety of choice and high food quality. Staff were very friendly, attentive and helpful.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dennis6723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 18 December 2013
Dear Dennis6723,

Thank you for staying with us while in Izmir recently and for your kind review.

I was delighted to learn that you were generally satisfied with our facilities, rooms and breakfast service.

Once again, thank you for choosing our hotel and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,159 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
193 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 26 November 2013

This is a new hotel in Izmir for me and my customer secured an incredible room rate. My room was very spacious, fantastic views of Izmir bay and very comfortable. All was relatively new (although shower needs updating).
Bed was comfotable and I slept well. Good area for working and free WiFi.
Breakfast is a feast with pretty much anything you can desire on show and tasty.
Staff are very helpful and my check in was a joy - welcomed by name and checked in within minutes. For sure I will stay here again and I suggest you do too.

Room Tip: Get a view of the Bay
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 29 November 2013
Dear Steve G,

Thank you for staying with us while in Izmir recently and for your kind review
which I have already shared with my team.

I was delighted to learn that you were satisfied with our hotel facilities,
rooms and breakfast service.

Thank you for your loyalty to Hilton Izmir and I look forward to welcoming you
back in the near future.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
1 of 5 bubbles Reviewed 22 November 2013

The best thing about the rooms is the view. Smelly, stale, dated rooms like stepping back in time. Rude and unattentive staff and aggressive security staff. Not the place to stay for the average tourist. Izmir itself is a seedy city with not much to do. Go and stay elsewhere don't waste your money. I give it 2 stars... At a push

  • Stayed November 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Crystal_rain99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 25 November 2013
Dear Crystal_rain99,

Thank you for staying with us while in Izmir recently and for your review.

I was sorry to hear that the service of our Security team did not meet your expectations and that you were dissatisfied by their attitude. Thank you for taking the time to share your remarks so that we may use them as part of our service improvement process.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

Once again, thank you for choosing our hotel for your recent visit.
With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lodz
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 21 November 2013 via mobile

This hotel is in the centre of the city and a stroll around will satisfy the most demanding tourist. The reception, the lifts and the rooms were perfectly clean and perfumed. The check in and check out procedures were a bit too long, but professional without problems. The breakfast was excellent, extremely rich and varied: I strongly advise to try the sweets, they are delicious! Finally, the view from the room I was given was really amazing, encompassing part of the city and the sea.

Stayed November 2013, travelled on business
Helpful?
Thank Franco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Franco M,

Thank you for staying with us while in Izmir recently and for your kind review.

I was delighted to learn that our breakfast service and hotel facilities met with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Westminster, Canada
Level Contributor
178 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

Now this is definitely a 5 star hotel. Our group stayed here for 2 nights. Our room was immaculate and spacious. We were given a room with a wonderful view of the Aegean. I found the beds at all the Hilton hotels we stayed at to be very comfortable. Great location, close to banks, restaurants, shopping; and the beautiful promenade.

The food was good in both dining rooms. Dinner is served in the beautiful dining room on the 31st floor with its stunning view of Izmir Bay. The Level 9 dining room with outdoor seating also has stunning views of Izmir Bay. Breakfast is served in this dining room. Service is friendly and professional in the main areas and fast and efficient in the dining areas. This hotel comes highly recommended.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank allspice502016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Allspice50,

Thank you for staying with us while in Izmir recently and for your KIND review.

We were delighted to hear that you enjoyed your overall stay and look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hannover, Germany
1 review
4 of 5 bubbles Reviewed 10 November 2013

Friendly and helpful stuff, nice big rooms with good equipment and furnitures. International TV programm and high speed Internet. Only one remark is the indoor swimmimg pool; good for colder season but nit for summer.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Angelika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Angelika B,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that our services and room amenities met with your expectations.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

Very friendly staff- most speak great English. The food is okay and pretty much the same as all Hiltons with a few pseudo-local items. There are other nice hotels a bit closer to the water and sights. The hotel is clearly aging, but as far as cleanliness, they do an excellent job. My room has been spotless- bathroom is always sparkling. The view from the sea-side is beautiful. I agree with some of the other reviews that if you don't keep the air on, the room gets pretty stale pretty quickly- I woke up in the middle of the night because I just couldn't stand it.. feels cool but it was pretty muggy.

Room Tip: Higher rooms and obviously seaside... be sure to ask for non-smoking if that's what you want...
See more room tips
  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jamies_oyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this review, 23 November 2013
Dear Jamies_oyster,

Thank you for staying with us while in Izmir recently and for your kind review.

I was pleased to learn that you were generally satisfied with your stay expecially the cleanliness.

You may be pleased to learn that our renovation programme will begin in 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

You may also be interested to know that one can actually open 2 separate windows in every room of the hotel for fresh outside air.

Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Izmir

Property: Hilton Izmir
Address: Gazi Osmanpasa Bulvari 7, Izmir 35210, Turkey
Phone Number:
Region: Turkey > Turkish Aegean Coast > Izmir Province > Izmir
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Izmir
#5 Luxury Hotel in Izmir
#6 Business Hotel in Izmir
#7 Family Hotel in Izmir
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Izmir 5*
Number of rooms: 380
Official Description (provided by the hotel):
Enjoy the Top of the Town. With 32 floors and sea views on 3 sides, Hilton Izmir is also located just behind the seaside, Pasaport, Konak, The Kordon, Alsancak and Kemeralti. Enjoy the difference at Hilton Izmir. ... more   less 
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Also Known As:
Hilton Izmir Hotel Izmir
Hilton International Izmir
Izmir Hilton International

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