We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hilton Izmir
Nearby Hotels
US$57
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$80
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$74
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Oglakcioglu Park Boutique Hotel(Izmir)(Great Value!)
US$35
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$34
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$144
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$115
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Key Hotel(Izmir)
US$110
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$107
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$72
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$67
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Baylan(Izmir)(Great Value!)
US$34
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$33
Hostelworld.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$86
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$82
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$41
TripAdvisor
View Deal
  • Free Wifi
  • Breakfast included
Reviews (1,518)
Filter reviews
1,519 results
Traveller rating
687
521
216
58
37
Traveller type
Time of year
LanguageAll languages
More languages
687
521
216
58
37
Show reviews that mention
All reviewsthe executive loungetallest buildingtop floorturkeynice viewview of the baybit datedaegean seaan upgradeexcellent locationindoor poolfitness centersea frontrestaurants and barsbreakfast buffethotel staffwonderful hotel
Filter
Updating list...
339 - 344 of 1,519 reviews
Reviewed 10 May 2014

Stayed here for 4 days on business was good location and the staff very pleasant,outstanding view from my room overlooking the bay was on 26th floor, Air con not so good in the room had to open window in room which was a bit noisy at night but not as noisy as the air con it's self had a banging noise all night thought at first it was the room above or next to me but was coming from the air con trunking so switch off and opened window!! The shower had very weak pressure took a while to get wet unusual for hotel may have been a blocked shower head, the staff in the exec lounge were very welcoming and polite again great views but a bit dated snacks and breakfast was adequate there and fantastic views as the Window of the Bay restaurant, nice polite staff but when I dined there they seemed to be a bit short staffed or busy waited 15 minutes before anyone can over after being seated food was ok but nothing to write home about the staff apologised and stated it had been like it all the day , The bar was a bit boring not much interaction with customers providing extra strong drinks though maybe to keep you quiet it seemed no one wanted to stand behind the bar just by the phone in case it rang but still nice and polite staff, overall good location in Izmir but the Swiss hotel looked more appealing but would guess not have the same views.

Room Tip: 26th floor over looking the bay had stunning views
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FairlightW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014 via mobile

We stayed at the Hilton in Izmir for a one night stay on our way back to Istanbul. Upon arrival we were greeted by an uninterested, unattentive receptionist who was very eager to check us in and get us out of his hair as soon as possible. We asked if he could check when our pick up to the airport would be and possibly our flight time and given a very rude and dry response that he could not tell us these things and it was not his job. He created further confusion for us by insisting that there was no record of us with the company which arranged our travel. Even after we had given up on getting any kind of help from this particular receptionist, he called our room to again tell us that the group had no record of us and there was no transport arrangement for us to the airport and when we asked if he could help us arrange it, he again refused. This is the absolute worst hospitality I have ever experienced at a hotel, anywhere. This hotel tries hard to fit some kind of American standard for hotels and fails miserably as any concierge service would have assisted with these things normally. As it turns out, he jumped the gun and all arrangements were in place, only the company took longer than expected to contact us with the information. This was only realized after we made numerous calls to Istanbul where the company is based and after paying the ridiculous cost for WiFi- expenses that could have been avoided had reception done their job and helped us in the first place without giving us incorrect and insufficient information! The fact that the reception was comfortable knowing their guests might be stranded in Izmir and did not offer help to clarify things was beyond disappointing and unprofessional.

At checkout we encountered another rude receptionist who tried to insist she could not accept our US dollars because of a tiny tear in the money. I would have understood if it were noticeable but we had to look twice to actually see it!

The hotel has a very busy and bustling lobby and a metal detector for guests at the entrance. It is located in an area with many other hotels and walking distance to the waters edge where locals and visitors alike take nightly strolls. very nice to unwind after a long day of travel. Lots of waterside cafes and restaurants that stay open later, adding to the young and lively atmosphere of this city. The hotel is not particularly close to the clock tower, or any other interrsting sites for that matter, so expect to take a good 30 min walk or more to visit that by foot.

Our room was a rather large suite with average furnishings and slight musty smell but absolutely stunning panoramic view of the water which was a comfort during the confusion which took place at the beginning of our stay. It was the only thing we enjoyed at this hotel aside from breakfast but even these things cannot make up for the poor treatment. Bathroom was updated and modern and we had no problems with water pressure or temperature which was a relief.

Dinner service began at 7 and they will give you call to let you know it has begun, especially if you are part of a group. The buffet area is located in a particularly small room and it can get crowded when groups are dining. The food was average and disappointingly, not particularly Turkish. The dining room host was extremely courteous and polite and welcoming and we appreciated his tips and friendly conversation very much. There is also a beautiful panoramic view in the dining room that you will enjoy. We watched the sunset from our table and it was very romantic and relaxing.

You won't have a hard time finding something to eat for breakfast. Located on a higher floor there is a terrace with a fantastic view of the water again. You have the choice of sitting indoors or outdoors depending on the weather. There is a station for custom omelettes and fresh waffles which everyone is sure to enjoy. Be patient as their is usually no more than two people manning it and they really do try their best to accommodate everyone's requests.

Staff and service make or break a hotel as they are usually your first and last impressions of it, the Hilton Izmir should really look into hiring more personable individuals for the reception and offer training in hospitality and helpfulness!

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Marwa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 16 May 2014

Dear TheMariasMA,

Thank you for staying with us recently while in Izmir as well as for taking the time and trouble to submit your review.

I am most concerned about the treatment which you say that you encountered at our reception and can only apologize on behalf of the entire team here for this uncharacteristic behaviour. Should you be able to provide me with a little more information, I would be most grateful for the opportunity to investigate the matter further. ( My direct email is olivier.vetter(at)hilton.com )

Thank you for your gracious remarks about the other aspects of your stay which make us all the more committed to finding out what did not go as it should have at our Reception.

Should you be returning to Izmir for any reason or already be a Hilton HHonors member, then please let me know so that I could make the appropriate gesture of our good faith to compensate you for your disappointment.

I look forward to hearing from you and thank you once again for your constructive and candid review.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

If you fancy a bit of time travel to 1986 go stay at Hilton Izmir and you will not be disappointed! You can revel in the antiquated broken sinks, museum-piece American Standard faucets and try to relax admiring the worn-out upholstery and carpeting. Really shameful considering this is Hilton & it's 2014. The fact that they ask for 150TL to put you in one of their renovated rooms is distasteful to say the least. Really not worth it especially when there are so many nicer alternatives around (Swissotel, Radisson, Key Hotel to name a few).

Stayed: March 2014, travelled on business
3  Thank The1Deniz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

I liked the hotel, both the hotel, the view from the room and the location from the hotel. A few metres walk to the sea. the Sunset from the room was stunning. The food and the srvice in the executive lounge was very good. Take a sea view room to experience the amaxing sunset

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Nettoor Veettil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 12 May 2014

Dear Nettoor Veettil B,

Thank you for staying with us while in Izmir recently and for your review.

I was pleased to learn that you were satisfied with our services and we met your expectations.

Thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

we stay for 1 night in this hotel,during my short business trip.

the hotel situated close to the sea front of izmir and the hotel itself is acually a high bulding with 32 floors.

most of the room have excellent view to the harbour/sea,and the room we stay was quite big and specious with all the amentitys for a 5* hotel,but the bathroom despite been specious looks quite old.

on the top floor there is a nice bar/restaurant with stuning view to the sea/harbour where you can eat/drink anb relax in a nice place.

Breakfast is served on the 9th floor and have a wide variety of food/drinks/beverages/etc.

Regarding the public spaces of the hotel are very clean and big.Hotel also have few stores and a nice loby bar.
Last but not least i would like to say that the hotel personel are very friendly and especially the reception team.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank world_treker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonIzmirGM, General Manager at Hilton Izmir, responded to this reviewResponded 12 May 2014

Dear world_treker1,

Thank you for staying with us while in Izmir recently and for your review.

I was pleased to learn that you were generally satisfied with your stay and our facilities as well as helpfulness of our team members.

You may be interested to know that our renovation programme will begin within 2014 for our guest rooms and has already been completed for our Ballroom and Meeting Rooms last summer. We hope that the outcome will be in keeping with your expectations.

Thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon.

With kind regards.

Yours sincerely,

Olivier Vetter
General Manager
Hilton Izmir

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews