We've choosen Best Western Konak Regarding it's Brand value however it has got nothing to do with. Hit the hotel in evening and interrogated by receptionist for a while. "Meanwhile the bellboy was staring at us instead of taking our luggages. Instead of hostility we've been expecting more friendly and kind attitude from staff. Eventually we load our luggages up on our own and headed thru chamber has given us by reception.
We unfortinately noticed that the hotel was quite empty and we understood that we've been punished by receptionist with this room as we get our "cell". Another issue is that they gave us one twin bedded room. We went and asked for French bed . They didn't even check their system just stated that they don't have any room with french bed. And guess what happened our friend came up they gave him one french bedded suite room instead of single standart room that he paid. When he told that they upgraded him i'm stunned. explained him the situation and went downstairs to what is really going on. They offered to exchange but it was too late. we spent the night and early in the morning left the hotel. Actually A shift was helpful. they were smiling. The breakfast pretty awful caffe like water, tea stinky, nobody to help you around. review your options well otherwise there would nothing but a regret.
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- Also Known As:
- Best Western Izmir
- Best Western Konak
- Izmir Best Western