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“Nice new Hotel, great thermal mineral water pool”

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Wyndham Grand Izmir Ozdilek
Ranked #3 of 97 Hotels in Izmir
Certificate of Excellence
Reviewed 7 August 2009

We stayed at the Crown Plaza Hotel, Izmir for two nights in first week of Aug 09. The room was sea view with great view of the pay and city. It was a non-smoking room in a non-smoking floor. It was good size with sitting area of one chair and table. There is an office for working and using your own computer. The towels and bath robes, bed sheets and bellows are clean, bright white and as good as new.

Check-in and check-out was smooth and fast – no waiting. I have booked a sea view, club; that means I can use the club lounge for breakfast, afternoon snacks, and dinner. The breakfast has a variety of food; the quality of the food is excellent. (I stayed in the Hilton Izmir, they have better food quality and presentation, and anyway each Hotel has its own style).

The Crown Plaza location is far from the heart of the city and bazaar. It is located in a corner part of the city immediately overlooking the sea and Gardens with lots of restaurants on the sea. The hotel management overcome this problem by providing free shuttle to the city Bazaar and Konak location (you can find anything you want there and many Turkish style restaurants). Moreover, they provide a free shuttle from/to airport on specific times, which is a plus. The hotel has panoramic views of the pay and the city and it is a modern, recently belt – 5 years old – the hotel is an excellent choice.

The sea near the Hotel is not good for swimming (not beach – Izmir city has no beach for swimming – they say the water is not good for swimming – no one seem to swim). The walking area along the sea is very nice especially at night time – it is live night city, lots of people walking and sitting along the sea, restaurants open until mid night. The hotel is in the middle of the public park. Moreover, a ferry station can be reached by the hotel free shuttle (called Passport – that’s what it is called) to the other side of the city (station called Karsiyaka - pronounced Karshiyaka) is almost every hour. You can find there shops and more restaurants. Do not miss to go to a historic Roman site called Agora (not properly maintained yet), and Kadifekale Castle which is the highest point on the city it is better to take a taxi less 8 TL one way from the center of the city.

For the beach go to Ilica (pronounced Ilje) beach near a small town called Cesme (pronounced Cheshme). The beach is nice and lovely clear water – it is sandy shallow water beach good for everyone to swim. Taxi to Ilica and Cesme is expensive – it is better to use public transportation bus from bus station called Ucycular autobus (pronounced ichcular) it cost 10TL each way. The beach is near the Sheraton in Ilica. Try the ice cream Cesme, taste good and different. From Ilca to Cesme the local bus cost about 2TL each way. And there is natural hot water spring (free) in the sea near rocks – it is about 15-20 min walk from the Sheraton (Ilca), we did not have time to go there and beside it was crowded on Sunday.

The fitness center and the Gem are excellent; one of the best - the outdoor pool is excellent with Jacuzzi. The Turkish bath and the health center are excellent – must try. The specialty of Crown Plaza is the excellent thermal natural hot spring water pool inside the hotel with a cold Jacuzzi in the same room. I have not used the massage – they have a Thai massage done by young Thai girls. I think the health center of the Crown Plaza is a big plus.

The little hick-ups:
1. Although the staff is very polite, courteous, well-dressed, and very helpful – specially the reception- they do not have the smile on their faces. The management should notice that.
2. My reservation is a sea view, we have asked for a room sea view looking the city – we have been given a room looking the other side of the city – we did not bother to change it – it was nice room.
3. The wireless Internet is NOT free all over the Hotel – I have a club room, the Internet is free using the computers in the business center only. However, the online room description indicates that wireless Internet is included in the room rate, I quote hotel room description: "1 King bed club sea view Nonsmoking – Person(s) Max per room : 2 with High speed wireless Internet Fruit basket on arrival …… ". To remove this confusion, management should include (extra charge for Internet) in the room description as other hotels do. So be careful about wireless Internet charges.

  • Stayed: August 2009, travelled as a couple
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1  Thank PANAM-Air
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, Assistant General Manager at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 26 August 2009

Dear Sir,
Thank you for taking the time to share your comments regarding your stay at Crowne Plaza Izmir. We appreciate & consider your comments. We are happy to learn that you enjoyed your stay. We would like to share some information related with your comments.
Please be informed that there are many shopping malls next to the hotel that our guests may enjoy. As you have mentioned we provide free scheduled transportation to the old bazaar area.
The rooms that you have stayed have sea & city view and as you have stated looking to the other side of the city.
All the food & beverage products that we present have the top quality & the best products in the market. Our principle is to use the best products.
Related with the internet connection, we assume that there is a misunderstanding as in our web page it's not mentioned as free.
We thank you once more for your preference and hope to welcome you again at Crowne Plaza Izmir.
Sincerely Yours,

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Reviewed 1 July 2009

Stayed at this hotel for 4 days with my wife and our 9 moths baby. The hotel has the overall panaromic view of beautiful Izmir, and at the best spot possible in town. Clean and comfortable rooms, very high quality food/drink options. The only drawback is the swimming pool, which is really small.

  • Stayed: June 2009, travelled with family
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Thank AlpBot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, Assistant General Manager at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 21 August 2009

Dear Sir,
It was our pleasure to welcome you & your family at Crowne Plaza Izmir. Also we would like to thank you for sharing your experiences.
We kindly inform you that guest comments are seriously considered by our management as our aim is to supply the best service.
As you have experienced, we have 3 pools on premises which are; thermal pool ( 63 m2),
indoor pool (80 m2) , outdoor pool ( 185 m2) and an outdoor pool for children which is 13 m2 is also available.
Once more thank you for your preference & hope to welcome you again at Crowne Plaza Izmir.
Sincerely Yours,

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Reviewed 17 April 2009

I really liked this place. The facilities and service were top notch, and we got a nice rate. Note that it's on the outskirts of Izmir, which was good for us, because we just needed a place to stay as we wandered down the coast. But if you want to explore Izmir, I recommend someplace closer to the city. Also, the breakfast was amazing, though not included in the room rate, like at most places.

  • Stayed: April 2009, travelled as a couple
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1  Thank MoFlo95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, General Manager at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 11 August 2010

Dear Guest,
As Crowne Plaza Izmir management we are pleased to welcome you and learn your positive impressions about your stay.
Our aim is to create 100 % guest satisfaction in means of all services and faclities.
We hope to welcome you again at Crowne Plaza Izmir.

Kind Regards,
Funda BEZIRCILIOGLU
Assistant General Manager

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Reviewed 10 April 2009

Stayed in the hotel for two days on a business trip to Izmir. Everything about the hotel was excellent. Great rooms, with floor to ceiling windows, with view of the sea. Free Internet access. Excellent leisure facilities and an indoor and outdoor pool. Good location. Only had breakfast in the hotel, which was good. A wide selection of restaurants are located near the hotel. I would say, an ideal hotel for both the business and the leisure traveller

  • Stayed: March 2009, travelled on business
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1  Thank Burrenlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, Assistant General Manager at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 21 August 2009

Regards from Hotel Crowne Plaza Izmir, Turkey.

We thank you very much for prefering Crowne Plaza Izmir & sharing your experiences.
We believe that the experiences of our guests reflect the quality of our services.
Hope that we will have the honour of welcoming you again at Crowne Plaza Izmir.
Sincerely Yours,

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Reviewed 9 April 2009

An excellent hotel, and I will return the next time I go to Izmir. I consider this hotel much better than the Mövenpick and the Ege Palace.

The rooms are spacious and well furnished, sea-view was panoramic, the staff is universally friendly, the spa is excellent and did wonders for my back, the restaurant was good, and the free shuttle service worked perfectly for going downtown and to the airport.

The location was good for me, but may be a drawback for business travellers. Being outside the city center means a 20 minute travel to meetings, but also that the air is better, the area is quiet, and you can go for walks along the sea-side. Going downtown on the free shuttle was unproblematic, and there is a mall with a supermarket directly behind the hotel.

The spa was worth a visit in itself. There is a thermal pool which was very good for my back, and also for my girlfriend. There are saunas and steam rooms, gym, and a very nice indoor swimming pool. There are reclining chairs/sunbeds by the pool, by there is also a small bar with café tables and chairs where you find newspapers and a tv (showing football when there are matches!) which allows you to relax by the pool while your partner or kids swim. Very nice for families with children.

Room service was excellent, but internet was pricey. Most of the restaurants and cafés in the neighbourhood had free internet, so I went there instead.

My only two criticism is that I was not recognized as a Priority Club member when I checked in, and I wished it was possible to open the windows to let some air in.

I think the staff deserves mention: They were universally happy, helpfull and friendly, and they were also proud of their hotel. This speaks highly of the management in my mind.

I had a great time!

  • Stayed: February 2009, travelled as a couple
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1  Thank Izmirite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, ASSISTANT GENERAL MANAGER at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 21 August 2009

Dear Guest,
We would like to thank you both for your preference & sharing your experience related with our hotel, services & staff. We care all the comments received from our guests in order to supply the best service.
I kindly inform you that the location of our property is also very ideal for business travellers as the hotel is located very close to the motorway that combines all major industrial areas to the city. This gives them the advantage of not loosing time and not getting bored in a busy traffic that frequently occurs in a road in the city. In addition they have the advantage of free parking. .
IWe would like to thank you for choosing Hotel Crowne Plaza Izmir & hope to welcome you again.
Sincerely Yours,

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Reviewed 16 January 2009

Crowne Plaza is my favourite hotel in İzmir.Whenever i go to Turkey i stay at Crowne Plaza.It is a georgeous hotel with its fantastic atmosphere and the helpfull, smily staff. If you go to İzmir one day stay at Crowne Plaza´s comfortable rooms and have a drink at the amazing view of the roof bar at the top!

  • Stayed: September 2008, travelled with friends
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1  Thank dreamyLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, ASSISTANT GENERAL MANAGER at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 20 January 2009

Dea r Guest,

It's always our pleasure to welcome you at Crowne Plaza Izmir.
I would like to thank you for sharing your ideas & hope to welcome you soon at Crowne Plaza Izmir.
Best Regards

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Reviewed 29 November 2008

You gotta love these American chains! The hotel is beautiful. The rooms and bathrooms are clean and very big. The bed is big and soft and comfortable. The view from the rooms are great. There are lots of shops and restaurants nearby.

The hotel restaurant's food is ok...better than other hotels that I ate at in Turkey.

The spa is clean and relaxing. There's a thermal pool (free), but if you want to book a spa service (massages or turkish bath) then book early as the appointments fill up early!

  • Stayed: November 2008
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1  Thank i-gots-wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FUNDAB, ASSISTANT GENERAL MANAGER at Wyndham Grand Izmir Ozdilek, responded to this reviewResponded 16 December 2008

Dear Guest,
I would like to take this opportunity on behalf of our management to thank you for choosing Crowne Plaza Izmir for your stay in Izmir, Turkey.
Please be informed that our team pays high attention to supply the best service to our guests & your comments are very valuable.
Hoping that we will find the opportunity to welcome you again, we wish you the best for the new year.
Best Regards,
Funda Bezircilioglu
Assistant General Manager
Crowne Plaza Izmir

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Additional Information about Wyndham Grand Izmir Ozdilek

Address: Inciralti Cad, No:67 | Balcova, Izmir 35340, Turkey (Formerly Crowne Plaza)
Phone Number:
Region: Turkey > Turkish Aegean Coast > Izmir Province > Izmir
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Izmir
#2 Spa Hotel in Izmir
#3 Luxury Hotel in Izmir
#4 Business Hotel in Izmir
#5 Romantic Hotel in Izmir
Price Range: £54 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Wyndham Grand Izmir Ozdilek 5*
Number of rooms: 219
Official Description (provided by the hotel):
As a member of Wyndham Hotels & Resorts chain, Wyndham Grand Izmir Ozdilek offers privileges and advantages of distinguished location embracing sea & city to guests traveling for business or leisure purposes and meeting delegates with five star hotel quality. Hotel is close to recreation area with shopping malls, restaurants, cafes and military museum ship. Proximity to motorway for International Adnan Menderes Airport, Gaziemir Fair Complex, industrial zones including Aegean Free Zone, Ephesus and House of Virgin Mary makes the hotel' s location excellent. Scheduled free shuttle service to/from airport & different points in city, internet and free parking are available. Wyndham Grand Izmir Ozdilek's deluxe guest rooms; standard, club, connecting rooms and suites offer sea & mountain view, wireless high speed internet access in addition to luxurious comfort as expected from an international chain hotel. Club Lounge presents special complimentary services to suite & club room guests at a private floor devoted for lounge. SPA & Wellness Center offers free of charge services for guests; indoor & outdoor pools, Jacuzzi, Turkish bath, sauna, steam bath, aroma therapy rooms & fitness center usage. Beauty , body care & massage services are available. Meetings, events and banquet organizations are well catered at high-tech indoor venues with daylight outdoor venues. Wyndham Grand Izmir Ozdilek serves exclusive tastes at 2 restaurants & 3 bars distinctively designed. ... more   less 
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Also Known As:
Crowne Plaza Izmir Hotel Izmir
Izmir Crowne Plaza

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